My room had no hot water in the shower. And the room smelled like a sewer. I reported it and they said thank you for letting us know. The problems still existed to the time that I checked out.
James
James (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 12 日
Unprofessional
My stay started rocky and quickly declined. When I arrived, I stood at the counter for 10 minutes while the receptionist sat in the office on her cell phone. I later found out she was the supervisor, who also had a guest inside of the office after 10 PM. When I checked out they double charged me incidentals and never informed me that the parking had a fee. When I called to find out about the charges, the receptionist was very rude and unprofessional, even cutting me off midsentence. Terrible experience and I will be telling everyone I know not to stay here. Completely unacceptable.
Melody
Melody (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 2 日
Max
Max (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 23 日
Bad hotel. They don’t clean room. Once in 5 nights.
Belen
Belen (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 8 月 23 日
Clean my room once in 5 nights even when it was requested. Paid breakfast included in Expedia rate and it was not honored. They charged two extra days of parking. Breakfast horrible. Charge 14 USD for an avocado toast that was a price of bread with guacamole. No eggs. They run out. They didn’t even give you a spoon to eat.
Belen
Belen (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 18 日
William
William (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 17 日
My disappointments with the property were the beds, which were uncomfortable, and the water pressure for the shower was very weak. This property still has tubs, which makes it cumbersome to get into and leads to leaking of the shower onto the bathroom floor. These are the two most important features for me in hotel rooms. I don't believe I will be returning to this property
Eugenia
Eugenia (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 11 日
Will
Will (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 8 月 10 日
Antelia
Antelia (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Nice, comfortable hotel.
Robert
Robert (2 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 2 日
The A/C was not functioning correctly and they even gave us another room to try that also had a poor functioning A/C. We decided to muscle through but got a terrible night sleep, which was the main reason we chose the hotel, we needed a location close to our conference for a good night sleep.
Joey
Joey (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Touie
Touie (2 晚行程)
Travelocity 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Very nice
Very nice rooms and easy access to MD Anderson
Gary
Gary (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 26 日
Not loud, clean , nice staff
claudia
claudia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Rudy
Rudy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 10 日
A very fine and meticulously clean place to stay.
Daniel
Daniel (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Nancy
Nancy (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 4 日
Comfortable. Weird stain in bath, perhaps someone was coloring their hair. Did not have cleaning service show up. Breakfast choices were minimal, not where I want to start my day. Was surprised about the parking fee since I did not notice it in paperwork with Hotels.com. Overall nice stay, good location.