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圖盧姆 The Waves 酒店

4.0 星級住宿

The Waves Tulum

圖倫酒店，設有 4 個室外泳池和SPA

選擇日期查看價格

圖盧姆 The Waves 酒店相片集

直線泳池
住宿景觀
室外用餐
爐具、多士爐、攪拌機、廚房用具/餐具/器皿
Signature Studio Private Plunge Pool | 1 間睡房、防敏寢具、羽絨被、房內夾萬
圖盧姆 The Waves 酒店位置優越，駕車 10 分鐘即達土倫瑪雅遺址及圖倫國家公園。你可到訪 SPA，享受深層組織按摩、體膜護理或面部療程服務。此住宿的特色設施包括 4 個室外泳池、健身設施及桑拿。住宿的熱心員工及早餐令旅客留下深刻印象。

評價

8.2 分，滿分 10 分，
很好

人氣設施服務

  • 機場接送
  • 提供車位
  • 可攜帶寵物
  • 泳池
  • 24 小時櫃台
  • SPA

主要設施服務 (12)

  • 每日清潔服務
  • 全方位 SPA
  • 4 個室外泳池及2 個熱水浴缸
  • 可供應早餐
  • 健身中心
  • 桑拿
  • 蒸氣室
  • 兒童泳池
  • 客房送餐服務 (部分時段)
  • 按摩/療程室
  • 機場接駁車
  • 24 小時接待處

感覺賓至如歸 (6)

  • 兒童泳池
  • 廚房用具/餐具/器皿
  • 電視
  • 花園
  • 每日清潔服務
  • 遮光窗簾/窗簾

客房選擇

查看這些日期的可訂空房

今晚

9月 8 - 9月 9
查看今晚 9月 8 - 9月 9的可訂空房

明日

9月 9 - 9月 10
查看明日 9月 9 - 9月 10的可訂空房
可用嘅客房篩選條件
正在顯示 8 種房型 (共 8 種)

載入所有Deluxe Studio With Large Balcony的相片

1 間睡房、防敏寢具、羽絨被、房內夾萬

Deluxe Studio With Large Balcony

7.8 分，滿分 10 分
不錯
(6 則評價)

特色

陽台或庭院
空調
廚房
大型雪櫃/冰箱
智能電視
防敏寢具
單位於 2022 年裝修
梳化床
  • 62 平方米
  • 最多可入住 4 人
  • 2 張單人床及 1 張加大單人梳化床

載入所有Deluxe Penthouse Studio Rooftop Pool的相片

Deluxe Penthouse Studio Rooftop Pool | 1 間睡房、防敏寢具、羽絨被、房內夾萬

Deluxe Penthouse Studio Rooftop Pool

9.6 分，滿分 10 分
完美
(8 則評價)

特色

陽台或庭院
空調
廚房
大型雪櫃/冰箱
智能電視
防敏寢具
單位於 2022 年裝修
羽絨被
  • 81 平方米
  • 最多可入住 3 人
  • 1 張加大雙人床或 1 張加大單人梳化床

載入所有Deluxe Penthouse Apartment With Rooftop Pool的相片

1 間睡房、防敏寢具、羽絨被、房內夾萬

Deluxe Penthouse Apartment With Rooftop Pool

8.6 分，滿分 10 分
優異
(4 則評價)

特色

陽台或庭院
空調
廚房
大型雪櫃/冰箱
智能電視
防敏寢具
單位於 2022 年裝修
獨立睡房
  • 121 平方米
  • 2 間睡房
  • 最多可入住 6 人
  • 2 張特大雙人床及 1 張加大單人梳化床

載入所有Deluxe Studio With Private Plunge Pool的相片

1 間睡房、防敏寢具、羽絨被、房內夾萬

Deluxe Studio With Private Plunge Pool

9.8 分，滿分 10 分
完美
(12 則評價)

特色

陽台或庭院
私人休憩泳池
空調
廚房
大型雪櫃/冰箱
智能電視
防敏寢具
單位於 2022 年裝修
  • 50 平方米
  • 最多可入住 3 人
  • 1 張特大雙人床或 1 張加大單人梳化床

載入所有Deluxe Large Penthouse Apartment Rooftop Pool的相片

Deluxe Large Penthouse Apartment Rooftop Pool | 1 間睡房、防敏寢具、羽絨被、房內夾萬

Deluxe Large Penthouse Apartment Rooftop Pool

10.0 分，滿分 10 分
完美
(1 則評價)

特色

陽台或庭院
空調
廚房
大型雪櫃/冰箱
智能電視
防敏寢具
單位於 2022 年裝修
獨立睡房
  • 143 平方米
  • 2 間睡房
  • 最多可入住 6 人
  • 1 張特大雙人床, 1 張加大雙人床及 1 張加大單人梳化床

載入所有Signature Studio Private Plunge Pool的相片

Signature Studio Private Plunge Pool | 1 間睡房、防敏寢具、羽絨被、房內夾萬

Signature Studio Private Plunge Pool

8.0 分，滿分 10 分
很好
(14 則評價)

特色

陽台或庭院
私人休憩泳池
空調
小型廚房
迷你雪櫃
智能電視
防敏寢具
單位於 2022 年裝修
  • 37 平方米
  • 最多可入住 2 人
  • 1 張特大雙人床

載入所有Signature Studio With Balcony的相片

1 間睡房、防敏寢具、羽絨被、房內夾萬

Signature Studio With Balcony

9.4 分，滿分 10 分
完美
(19 則評價)

特色

陽台或庭院
空調
小型廚房
迷你雪櫃
智能電視
防敏寢具
單位於 2022 年裝修
羽絨被
  • 31 平方米
  • 最多可入住 2 人
  • 1 張特大雙人床

載入所有Deluxe One Bedroom Apartment Private plunge Pool的相片

42 吋智能電視連數碼電視頻道、電視、串流服務

Deluxe One Bedroom Apartment Private plunge Pool

8.0 分，滿分 10 分
很好
(1 則評價)

特色

陽台或庭院
私人休憩泳池
空調
廚房
大型雪櫃/冰箱
智能電視
防敏寢具
單位於 2022 年裝修
  • 72 平方米
  • 1 間睡房
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張加大單人梳化床

類似住宿

外觀

圖盧姆 Naala 飯店

  • 泳池
  • 機場接送
  • 提供車位
  • 免費 Wi-Fi
9.0 分 (滿分為 10 分)，卓越，607 則評價 篇評價
現售 HK$374
合共 HK$496
連稅及其他費用
9 月 9 日 - 9 月 10 日
圖盧姆 Naala 飯店
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關於鄰近區域

地圖
Avenida KukulkanRegion 1, Mz. 32, Lt. 1, Tulum, ROO, 77760

附近景點

  • 圖倫國家公園 - 5 分鐘車程 - 4.2 公里
  • 拉斯帕爾馬斯公眾海灘 - 8 分鐘車程 - 5.7 公里
  • 圖倫海灘 - 8 分鐘車程 - 7.0 公里
  • 土倫瑪雅遺址 - 9 分鐘車程 - 6.3 公里
  • 帕萊索海灘 - 9 分鐘車程 - 6.4 公里

交通資料

  • 圖盧姆國際機場 (TQO) - 42 分鐘車程；41.2 公里/25.6 英里
  • 機場接駁車 (收費)

餐廳

  • ‪Taqueria El Sabor Mexicano - ‬12 分鐘路程
  • ‪Delicia - ‬7 分鐘路程
  • ‪Raum Gallery - ‬10 分鐘路程
  • ‪Los Morros Veleta - ‬9 分鐘路程
  • ‪La Consentida - ‬11 分鐘路程

住宿資料

圖盧姆 The Waves 酒店

圖盧姆 The Waves 酒店位置優越，駕車 10 分鐘即達土倫瑪雅遺址及圖倫國家公園。你可到訪 SPA，享受深層組織按摩、體膜護理或面部療程服務。此住宿的特色設施包括 4 個室外泳池、健身設施及桑拿。住宿的熱心員工及早餐令旅客留下深刻印象。

住宿摘要

DONE

酒店規模

    • 98 間客房
DONE

入住/退房

    • 登記入住開始時間：15:00；登記入住結束時間：任何時間
    • 最低登記入住年齡 - 18 歲
    • 退房時間為 12:00
DONE

特別入住指示

    • 住宿前台職員將親自迎接旅客到埗
DONE

登記入住須知

    • 需以信用卡、扣帳卡或現金按金繳付雜費
    • 或須提供由政府發出且附有照片之身份證明文件
    • 辦理入住手續的最低年齡為 18 歲
DONE

小童

    • 未提供嬰兒床
DONE

寵物

    • 寵物免費入住 (只限狗隻)
    • 歡迎輔助動物
    • 寵物必須受人監管
    • 備有飲食器皿
WIFI

網絡

    • 免費客房 Wi-Fi
LOCAL_PARKING

泊車

    • 店內設有輪椅通行的車位及客貨車車位
    • 店內泊車位有限
    • 店內設有車庫
DONE

接送

    • 機場接駁車*
DONE

其他資訊

    • 指定吸煙區

住宿設施服務

餐飲

  • 每日 8:00–11:00 供應全套早餐 (收費)
  • 客房送餐服務 (部分時段)

親子同遊

  • 兒童泳池
  • 泳池玩具

住宿服務

  • 24 小時接待處
  • 禮賓服務
  • 旅行團諮詢/購票服務
  • 服務員
  • 單車租借服務
  • 泳池躺椅

設施

  • 落成年份 2021
  • 櫃台夾萬
  • 花園
  • 健身中心
  • 4 個室外泳池
  • 店內名店
  • 單車車位
  • 全方位 SPA
  • 2 個熱水浴缸
  • 桑拿
  • 按摩/療程室
  • 蒸氣室
  • 至少 80% 本地食材
  • 純素餐飲選擇
  • 素食餐飲選擇
  • 以人道方式處理野生動物
  • 本地導賞團及活動
  • 傳統風格

無障礙設施

  • 升降機
  • 無障礙泊車設施
  • 無障礙接待處櫃台
  • 無障礙客貨車車位
  • 直達升降機的無障礙通道
  • 無障礙登記櫃台
  • 無障礙健身中心
  • 無障礙餐廳
  • 入口通道光線充足
  • 入口通道無樓梯

客房設施服務

休閒娛樂

  • 42 吋智能電視
  • 數碼電視頻道
  • 串流服務

居家配備

  • 空調
  • 附設鋅盆的酒水吧
  • 熨斗/熨衫板
  • 紗窗

甜睡入眠

  • 防敏寢具
  • 羽絨被
  • 遮光窗簾/窗簾
  • 提供床單

奢華享受

  • 房內按摩服務
  • 陽台或庭院

煥然一新

  • 淋浴設備
  • 番梘及洗頭水
  • 風筒
  • 毛巾
  • 廁紙

保持聯繫

  • 免費 Wi-Fi
  • 電話
  • 打印機
  • 電源插座/充電器

餐飲

  • 廚師
  • 爐具
  • 多士爐
  • 廚房用具/餐具/器皿
  • 攪拌機
  • 可重用咖啡/茶濾網

更多禮遇

  • 每日清潔服務
  • 房內夾萬
  • 節能開關
  • 旅遊指南/推介
  • 本地地圖
  • 餐廳餐飲指南

特色

SPA

店內 SPA 設有 3 間護理室，包括雙人護理室及露天護理區。服務項目包括深層組織按摩、熱石按摩、運動按摩及瑞典式按摩。SPA 設有土耳其浴。住宿提供各式護理療程，其中包括芳香療法、水療及腳底按摩。

收費及政策

可選額外設施服務費用

  • 全套早餐需額外收費，成人約為 USD17，小童約為 USD7
  • 提供機場接送服務 (另外收費)

泳池、SPA 及健身室 (如適用)

  • SPA 療程需預約，請於抵達前聯絡住宿以便事先安排，住宿電話號碼請參閱預訂確認

政策

此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮，建議你在抵達前聯絡住宿，確認對方是否能為你安排合適的客房。
此住宿採用中水回收系統。
此住宿接受信用卡、扣帳卡及現金等付款方式。
接受以下信用卡：Visa、Mastercard

其他名稱

The Waves Tulum Tulum
The Waves Tulum Aparthotel
The Waves Tulum Aparthotel Tulum

常見問題

我可否免費取消圖盧姆 The Waves 酒店的預訂，並獲發全額退款？

可以。圖盧姆 The Waves 酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

圖盧姆 The Waves 酒店是否設有泳池？

是的，此住宿設有4 個室外泳池及兒童泳池。

圖盧姆 The Waves 酒店是否允許寵物入住？

是的，狗隻可免費入住。住宿設有飲食器皿。

圖盧姆 The Waves 酒店是否設有店內泊車位？

是的。泊車位也許數量有限。

圖盧姆 The Waves 酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

圖盧姆 The Waves 酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。退房時間為 12:00。

圖盧姆 The Waves 酒店店內與附近有什麼好玩？

圖盧姆 The Waves 酒店備有4 個室外泳池、全方位 SPA、蒸氣室及花園。

圖盧姆 The Waves 酒店是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

圖盧姆 The Waves 酒店附近區域有何特色？

圖盧姆 The Waves 酒店位於座間，短短 11 分鐘步程即達兩水公園。

The Waves Tulum的評價

評價

8.2

很好

8.2/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 不錯

Jinbo (1 晚行程)
Expedia 真實旅客評價

8/10 很好

Part of the hotel it seems that they don’t work on it so it looks like is going down, like the area of the pool, the cenote that it’s inside the hotel. Room had a lot of humidity and it smell bad the first day we got there, and by the 3rd day the smell got worst. In the other hand rooms are confortable, the jacuzzi on our balcony was good, the ambient was nice, workers were very friendly and helpful.
Sara (4 晚浪漫旅程)
Expedia 真實旅客評價

2/10 欠佳

Hotel was not only filthy ( i lost a flip flop and looked under the bed and there was trash and dirt) but broken down. Our toilet didnt work for 3 days, forcing us to check out early and they refused to refund us. No staff at pool bars and breafast hours were changed or cancelled without notice. Absolutely horrible experience
Corrina (8 晚浪漫旅程)
Expedia 真實旅客評價

2/10 欠佳

I DO NOT RECOMMEND THIS PLACE ANY LONGER. This was my second stay here. First was when they first opened and management and facilites were so much better. I chose this place because of my past experience but new management and staff are horrible. Pools and plunge pools are disgustingly dirty. Hot tubs don’t work, a lot of metals like showers and hand railings are rusted, front desk are very rude and did not want to accomodate to any of our complaints. Couches had stains, bed sheets had stains. Walls had mold and the cold pools in the rooms were filled with mildew. Out of the 6 nights we stayed they only cleaned my room 3 times even though I would leave a tip daily and all they would do is fix the bed and take the tip. They would not refresh any towels and I had to beg the front desk for fresh towels. The place is starting to be ran down and I’m sure the rest of my party that I convinced to stay here will leave the same review as they all had terrible experience with this hotel team staff. Do yourself a favor and just pick another property. It’s become more in an economical price for a reason now but there’s plenty to choose from around the area that’s better staffed and have more to offer to ensure your stay will be amazing.
Dan (4 晚家庭旅程)
Expedia 真實旅客評價

2/10 欠佳

DO NOT BOOK A STAY AT THIS PROPERTY! The girls managing the front desk are rude, they did not want to help or accommodate with my complaints. The hotel facilities and rooms are falling apart. The rooms are dirty, stains on beds and furnitures. They even stole a watch from me, they did not want to give it back unless I was able to provide a photo even though I described every single detail about the watch. I had my whole wedding party stay here and they all had horrible experiences. I can’t wait til all of my 40 guests write a review about their stay as well.
Dan (6 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Excelente atención
Karen (4 晚行程)
Expedia 真實旅客評價

2/10 欠佳

Waves

The road to get to the hotel is a dirt road and would break your cars muffler if you are not careful. The pool was green and dirty, this included all the of 3 of the pools. They did not have a bartender at the pool and the location could not be any worse as it’s in the middle of a slum. It’s such a bad hotel we left after two nights , and our stay was for 4 nights. I had to go Cancun. The lady at the register was the most unhelpful person, we asked for her to provide Expedia phone number and she could not help with anything:
Richard (4 晚行程)
Hotels.com 真實旅客評價

6/10 不錯

We enjoyed our time at the Waves, however it was mostly a place to rest our heads. We are avid scuba divers and had dives booked up and down the coast making this location central. We still had a few monitor issues. Our room was cleaned yesterday but NO(yesc I said NO) towels were left at all, so we had to shiver dry. Not to mention the shower water was cold every day. We had issues with our key and had to stop by the office daily to get access to our room. We paid for extra breakfast and I would suggest avoiding that unless you don’t plan to leave the property. Many good restaurants walking distance to the hotel for very reasonable prices. Make sure you drop yourself a pin trying to get back so you can easily navigate the roads with a rental car if you choose. We also had NO patio furniture which was annoying when we wanted a relaxed day in the sun on our pent house suite. One chair and a small table for two people is ridiculous. Poool was broken…Other than that, it was pleasant. Wi
Sarah (1 晚浪漫旅程)
Expedia 真實旅客評價

4/10 一般

The staff at The Waves Tulum were incredibly kind and accommodating, which was the highlight of our stay. However, the property itself was extremely disappointing. The private pools were unusable due to mold and poor maintenance, the dishes in the cabinets were dirty, and even the towels provided were unclean. While the bed and sleeping areas were presentable, the overall lack of upkeep made the experience far from enjoyable. This property desperately needs better management and maintenance to match the hospitality of the staff.
Akeisha (4 晚家庭旅程)
Expedia 真實旅客評價

6/10 不錯

The good thing is that the room does look exactly as pictured. There are a few convience stores and tiny restaurants within daytime walking distance. However the hotel has no restaurant, the swim up bar as advertised is there- you just have to bring your own drinks. If you’re traveling solo this isn’t for you. The only entry way to the hotel was full of huge mud puddles. We rented an atv to get around and they forced us to park in garage- more mud puddles to access, when there was bike parking in front of hotel.
Sherrell (3 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Ruth Mercedes (4 晚行程)
Hotels.com 真實旅客評價

4/10 一般

Maria (2 晚家庭旅程)
Expedia 真實旅客評價

8/10 很好

Pretty room, many good amenities and not too far from tulum centro.
Michael (2 晚浪漫旅程)
Expedia 真實旅客評價

8/10 很好

Excellent customer service
Travelocity 真實旅客評價

6/10 不錯

BRYAN FERNANDO (3 晚行程)
Expedia 真實旅客評價

8/10 很好

Willis Charles (6 晚行程)
Expedia 真實旅客評價

4/10 一般

Lakeisha (1 晚行程)
Expedia 真實旅客評價

2/10 欠佳

Awful I wouldn’t recommend it
Jose Antonio (7 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Las habitaciones están nice,pero el hotel tiene las piscinas sucias,pintura descuidada no hay bar no hay restaurante todo lo tienes que hacer afuera y el taxi es costoso y todo queda lejos para ir caminando.no hay actividades en fin,yo no volveria a quedarme....el hotel tiene potencial para ser buenisimo pero alguién tiene que desear ponerlo a funcionar y ahora mismo no es el caso...la llave del cuarto hay que programarla todos los dias y el agua caliente se gasta en un baño........yo le doy 2 ☆ en general
Jose Luis (7 晚家庭旅程)
Expedia 真實旅客評價

2/10 欠佳

I stayed at this hotel last in 2023 and twice before that. The hotel has gone from a 5 to a -1. No one is keeping the grounds kept. Pool is nasty, bathroom is nasty, has stains on the walls. I didn’t even stay here this last booking. We walked into the room and walked right out and stayed somewhere else! Expedia is trying to contact them for my refund. The pictures need to be updated to what the hotel looks like NOW! No pool bar and I wldnt even put a dirty shirt into that pool. Staff told me that property management companies are fighting over the property and that one company does not care how the property looks because it still gets bookings by misleading customers with these pictures. DO NOT STAY HERE.
Amber Shaheedah (4 晚浪漫旅程)
Expedia 真實旅客評價

8/10 很好

The room is very nice, well-decorated but poorly equipped (e.g. kitchen without saucepans or salad bowls). The jacuzzi and pool are not heated. The access road is full of holes and borders a shantytown. Stray dogs can bark in the middle of the night, before you hear the neighboring rooster crow. Despite this, we had a very good stay.
Virginie (7 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

gerardo (1 晚行程)
Expedia 真實旅客評價

6/10 不錯

Sandra Hernández (3 晚行程)
Expedia 真實旅客評價

6/10 不錯

Enrico (3 晚行程)
Hotels.com 真實旅客評價

2/10 欠佳

3. Upon arriving at The Waves of Tulum hotel, we were supposed to have breakfast included. We got breakfast on the first day and then nothing. No service at all afterward. I won’t even comment on the cleanliness of the place. The so-called spa we were supposed to have in our room was unusable. The pools were dirty. The sheets were stained. The shower was filthy. No one came to clean our room after the first day. I wrote to the person in charge who royally ignored me. The inventory gives the impression of being in a bankrupt hotel or even the essential services are no longer now, especially in terms of cleanliness. Don't trust the photos otherwise you risk being scammed like us. And in general, take your precautions when you go to this country! Very bad experience !
Roxanne (4 晚浪漫旅程)
Expedia 真實旅客評價