To be clear I am not the biggest fan of all inclusives. They often provide food, drinks
真實旅客
7 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Tuvimos una grata estancia en familia, mi esposa, mi bebé de un año y yo
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年9月15日
No
Daniel
Daniel (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月11日
The staff were very friendly, the food was good and the pools were amazing. We loved that the beach was right there and our room had the best view. The air conditioner didn’t work the best in our room, but other than that it was an amazing time! We would come here again!
Megan
Megan (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月9日
I liked the scenery and the sounds of the ocean at night.
The wife and I was uncomfortable with the plumbing issues.
DeCarlo
DeCarlo (8 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月6日
This resort was terrible, it should not be listed as a resort. We had no running water in our bathroom sink, no hot water in the shower. Our bedding was dirty, ONE towel for 2 people!. Restaurants were hardly open to eat and its advertised and we paid for all inclusive. If you dont speak fluent spanush this is not the place, staff speak and understand very little english. Extremely loud music played from their theatre at night.Pools and bars closed at 6pm!
Did have a nice beach.
Jennifer
Jennifer (5 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月4日
Demasiado cara para la calidad de la propiedad
Esther
Esther (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Alisha
Alisha (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月17日
People was very kind all the time
Zelly
Zelly (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Ninguna adicional
Selene
Selene (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月9日
Definitely outdated, you're only able to eat at the buffets not the specialty restaurants. There's only like 20 spots for the amount of people they have staying there is ridiculous. And on top of that you can only reserve at 8:00a.m. by 8:05 all spots are gone. They don't have a lot of activities, far away from everything in Puerto Vallarta. LOTS OF LOCALS
Siomara
Siomara (6 晚家庭旅程)
Travelocity 真實旅客評價
4/10 一般
2024年8月9日
Upon arrival there was changes made to the resort which they neglected to inform us of such as reservations for special restaurants had to be booked daily at 9am according to the handout. It took several days for me to find out it was changed to 8 AM. Thus The restaurant bookings were always full and I was unable to get a successful reservation. The room was not the room I paid for and the attitude at the front desk was oh well we have given away all the rooms this is all that’s left I had paid months in advance for a trip with my granddaughter that was supposed to be very memorable and it ended up being lots of hassles because they did not want to give me what I paid for I moved to three different rooms in the span of the first three days I was there . so I paid more for room for oceanfront view with Two double beds and I didn’t get that the air conditioning in the oceanfront view was malfunctioning which made an unpleasant which meant I had to move to a different location where the air condition was better at a loss of funds for me which they would not and made me sign a document saying that they would not reimburse me for the
Elaine
Elaine (11 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月3日
Paul
Paul (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月2日
The pools shut down at 6. Got food poisoning from the food. The food was subpar. I reuested 2 double beds, got a single and a cot. Definitely do not recommend this place
jorge
jorge (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月31日
Lorena
Lorena (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月27日
Michel
Michel (8 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月24日
Was too crowded and eating places had hours so you couldn’t eat just anytime you wanted to
Heather
Heather (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月21日
Property is over 35 years old and you can tell. The staff is friendly enough but majority don’t speak English so that’s an issue if you’re not fluent in Spanish. On this resort you will notice most guests speak Spanish too. The views on the resort are beautiful because you are right on the water. The resort is authentic with Mexican colours and decor. There are horses on the beach that local ranchers bring so if you enjoy that it’s pretty cheap $35 American. The food on the resort ranges from the healthy salads and fruits which were ripe and sweet to grilled fish bbq chicken rice etc and many desserts. If you have dietary restrictions it’s quite difficult to figure out what you need to avoid as there’s nobody there to help with ingredients in food so just use your own judgement. Now to the rooms, they are very outdated if you are used to staying at new modern resorts this is not for you, the bed is old so makes your back quite sore , the bathroom may not have hot water when you want to shower so most of our showers were cold which wasn’t too bad since the it was over 30 degrees outside. If you are a light sleeper good luck to you because the balcony light stays on all night and the door to the hallway has a bright light which peers through the doors perimeter. People on the resort on very loud so you can hear them talking as they walk past your room and the shows in the evening start at 930 so they are super loud. The A/c in the room works well.
Jasbinder
Jasbinder (6 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月19日
Honestly I really hate to write bad reviews but after a few days of checking out I can’t help but say how terrible this place is … I would not recommend this place to my worst enemy… the food is absolutely disgusting there are flies everywhere and no one seems to care you have birds flying into places where buffet tables are eating the food and the so called 5 on site all inclusive restaurants as is advertised don’t tell you know that only one is open per day and did I forget to mention you need to make a reservation for these restaurants at 8:00 and by 8:15 all reservations are full… this is one of the worst places me and my wife have stayed that we have booked with Expedia it really makes me question if Expedia really cares about putting their name to allow people to book at this place… oh and did I mention I got food poisoning and to make matters worse I was sick in bed 4 days of my 6 day vacation… when I let management or attempted to let management know that I got sick from eating there they did not acknowledge it and said they would have someone reach out at it never happened… please don’t waste your money at this place.
Raymond
Raymond (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月19日
Awsome
Chelsia
Chelsia (11 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月18日
Super bonito las habitaciones nesecitan remodelarse pero son comodas
Luis Alberto Flores
Luis Alberto Flores (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月17日
Todo el personal muy amable, comida bien, bebidas regulares, hotel con muchas areas verdes, si regresó