I’m waiting for a refund. The hotel did not have any hot water due to the water tank malfunction
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月13日
Haroon
Haroon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Meghan
Meghan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月10日
Philip
Philip (6 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月9日
Never again
This stay was not what I expected at all. I had paid through a third party and when I went to check in, there were complications and I ended up having to cancel and rebook, causing us to get a smaller room because we couldn’t get our original room. When we got to said room there was no heat on. It was absolutely freezing in the room with an awful draft from the window and ac unit. The door knob literally fell off when opening the conjoined room door. We went downstairs to go swimming and the hot tub was broken but the pool was decently warm. When we got out and went back up to the room to shower, there was no hot water. They told us the boilers were broken and it wouldn’t be fixed until Monday, the day after we check out. There was no compensation for there being no hot water. I will never stay here again.
Jillian
Jillian (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月28日
Tammy
Tammy (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月27日
Buyer beware! Find another hotel
After trying two different rooms upon check in, I asked for a refund and stayed down the street. Save yourself the trouble and do not book this hotel! From a dirty pillow case to terrible renovations, and filthy conditions - including a pubic hair in shower - it is not worth it! Very disappointing compared to online photos of the exterior and main areas.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月20日
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月13日
Shatavia
Shatavia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Lori
Lori (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月9日
Didn’t have a TV remote
Brian
Brian (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月1日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
Never again
Not what I booked, room smelt like weed and I had little children with me, and deposit wasn’t explained and when I did pay it they accepted not having a payment for deposit for the guy next to me but said I had to have mine . And I even called ahead of time and they said was no deposit. Was not happy
Raymond
Raymond (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月29日
Jeremy
Jeremy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月12日
Tyler
Tyler (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月10日
George
George (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月5日
Bad customer service all the way around
Yousef
Yousef (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月3日
Christopher
Christopher (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Hope
Hope (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Shaka
Shaka (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Good
Stay was fine. Staff very friendly and helpful. Bathroom needed updating or at least the tub area did. Snacks needed to be refilled down at check in desk.