We arrived and got our room pretty quickly. An additional $50 deposit for damages was added but I was told would be refunded if all good which was fine.
Once we entered the room, we were expecting a king bed(for my wife and I) then a pull out couch(for my 7 and 2 year old). The couch there was barely a love seat and didn’t open. I went to the front desk to address and she told me they didn’t have any more rooms with pull out couches and didn’t ask me if she could help any further(hotel wasn’t close to full). My 7 year old slept on there and we made a pallet on the floor for my 2 year old. The lady at the desk the next day asked me about the stay and I mentioned this and she said with a confused look “but we weren’t even fully booked”. I agreed with her.
In our bathroom, there was a dirty wash rag left. Supposedly our room was one of the renovated rooms but when you use the sink, water would leak out of the top.
The big reason we picked this hotel was for my seven-year-old to get to swim. So I took him in my two-year-old to the pool and it was not well taken care of. The water had a white flaky substance throughout the entire thing. Pretty gross overall.
I DoorDashed some food to my family. I went downstairs to the convenience area to buy my wife and I a Diet Coke. We took them upstairs and opened them and they tasted terrible with no fizz. The expiration date was August 14 of 2024. I was able to replace them but she acted as if I was trying to make it up.
Trippman
Trippman (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Ash
Ash (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Amazing Staff
When we arrived, our room was not ready. The staff was so apologetic and went above and beyond to make us comfortable while we waited. We got an upgrade to a suite at no charge. The staff was just fantastic. Javier in particular was amazing!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 26 日
The hotel and staff were nice and helpful. However the room I paid for and reserved online wasn’t what I received when I arrived and it’s been a headache.
Kelly
Kelly (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Nice place and location
Check in was quick and easy. Located by a lot of different places. Beds were soft but let out sleeper couch mattress was terrible. You could feel the springs in the mattress. Housekeeping checked everyday if you needed anything. I’d stay here again.
Shayna
Shayna (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 12 日
Brad
Brad (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 6 日
Where do I begin? Horribly outdated and worn out. Not super clean. Bare minimum. Not even a bar of soap to wash your hands with. The fold out couch bed mattress was covered in crumbs and even a giant toe nail clipping. GROSS. Mold on the bathtub caulk. Random hairs everywhere. There was some sort of substance droplets on the night stand. The door latch was loose and barely functional. The sheets were clean, however. NOT worth the cost at all.
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Juan
Juan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Received room with no microwave and only decaf coffee.. went down stairs to get regular coffee
steve
steve (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
5 stars
It was good
Edinrin
Edinrin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 31 日
Stay was good the only thing that I was charged a different amount that my email balance statement???
David
David (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 31 日
Stephanie
Stephanie (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 27 日
Dirty room, wet carpet in front of air conditioner. Phone did not work.
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Rochelle
Rochelle (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Breakfast was amazing. Always hot and avaliable. Front desk manager David was a great relief especially after a long day of travel.
Ryan
Ryan (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 11 日
Loretta
Loretta (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 5 日
Nadeem
Nadeem (1 晚行程)
Orbitz 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Nice hotel to stay in
Elijah
Elijah (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Shawnacee
Shawnacee (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 21 日
We enjoyed our stay. Everything was clean and comfortable
Debra
Debra (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 19 日
Ervin
Ervin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 19 日
Norma
Norma (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 17 日
I had my rental vandalize I had to cut my trip short instead of leaving on the 13th I left on the 12th there was no cameras on the building viewing the parking lot. Two other vehicles were broken into.