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Marsden Viaduct Hotel

4.5 star property
Luxury hotel with indoor pool, near Sky Tower

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Photo gallery for Marsden Viaduct Hotel

View from room
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
City view
Ocean views, open daily
Marsden Viaduct Hotel offers a luxurious retreat near Auckland Ferry Terminal and Spark Arena. Indulge in local and international cuisine at LA' Maree with ocean views, unwind with reflexology or a hot stone massage at the spa, or get active in the 24-hour gym. With high-speed WiFi, an indoor pool, coffee shop/cafe and bar on site you'll find everything you need to feel pampered.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Electric vehicle charging point
  • Airport transfer
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Coffee shop/cafe
  • Spa services

For families (6)

  • Cots/infant beds (surcharge)
  • Cookware, dishware and utensils
  • Separate bath and shower
  • Premium TV channels
  • Daily housekeeping
  • DVD player

Room options

View all photos for Superior Room, 1 King Bed, Mobility Accessible, City View

Bathroom

Superior Room, 1 King Bed, Mobility Accessible, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Portable fan
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(30 reviews)

Highlights

Balcony
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Portable fan
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe King Room, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Portable fan
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Marina View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe King Room with Marina View

8.2 out of 10
Very good
(13 reviews)

Highlights

Balcony
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Portable fan
  • 42 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite Balcony, Pool View

Bathroom

Junior King Suite Balcony, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Balcony, 1 King Bed, Courtyard View

Terrace/patio

Deluxe Room with Balcony, 1 King Bed, Courtyard View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Partial Ocean View, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Studio Suite, 1 King Bed, Partial Ocean View, Tower

Highlights

Balcony
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Portable fan
  • 58 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 1,361 reviews
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About the area

Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010

What's nearby

  • Sky Tower - 6 min walk - 0.6 km
  • SkyCity Casino - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 13 min walk - 1.1 km
  • Eden Park - 4 min drive - 4.0 km
  • Spark Arena - 5 min drive - 2.2 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 29 min drive
  • Auckland Baldwin Avenue Station - 12 min drive
  • Auckland Greenlane Station - 13 min drive
  • Auckland Britomart Station - 14 min walk
  • Gaunt Street Tram Stop - 1 min walk
  • Daldy Street Tram Stop - 4 min walk
  • Halsey Street Tram Stop - 5 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Tuckshop - ‬3 min walk
  • ‪Hello Mister - ‬6 min walk
  • ‪Grand Harbour Seafood Chinese Restaurant - ‬4 min walk
  • Graze Canteen
  • Rooftop At Qt

About this property

Marsden Viaduct Hotel

When you stay at Marsden Viaduct Hotel, you'll be within a 15-minute walk of Sky Tower and SkyCity Casino. You can indulge in deep-tissue massages, body wraps or aromatherapy, and grab a bite to eat at LA' Maree- on site, which serves local and international cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Gaunt Street Tram Stop is steps away and Daldy Street Tram Stop is 4 minutes.

Languages

English, Filipino, Hindi, Norwegian, Spanish

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 10:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3.10 per cent for credit card payments
    • The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
    • Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of NZD 0.00 at checkout
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured covered on-site self-parking (NZD 45 per night)
    • Wheelchair-accessible van parking on site
    • On-site parking is limited (max. 10 spaces per unit)
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
    • 24-hours off-site parking within 328 ft (NZD 50 per night)
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle from 6:00 AM to 11:30 PM*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Off-site

    • Area shuttle within 500 metres*
    • Shopping centre shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Shared microwave
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Children's menu
  • Corner guards
  • Fence around the pool

What to do

  • Beach nearby
  • Access to nearby indoor pool
  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby
  • Marina nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Bike parking
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Dock
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Front entrance ramp
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Smart speaker
  • DVD player
  • 50-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Portable fan
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Mini fridge
  • Freezer
  • Cookware, dishes and utensils
  • Reusable coffee/tea filters
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

LA' Maree- on site – This poolside fine-dining restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
French Press Cafe- Onsite – This café overlooks the ocean. Reservations are required. Open daily.
Grape and Olive- Onsite – This bar overlooks the ocean and specialises in Mediterranean cuisine. Open daily.
Box Breakfast $19 pp – On-site café. Open daily.

Fees & policies

Refundable deposits

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 19 to 52 for adults and NZD 19 to 52 for children
  • Airport shuttle service is offered for an extra charge of NZD 50 per person (one-way)
  • Ferry terminal shuttle, train station pick-up and train station drop-off services are offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.10 per cent
  • Spa access is available for an extra charge of NZD 25 per day

Children & extra beds

  • Cots/infant beds are available for NZD 20.0 per day
  • Rollaway beds are available for NZD 100.0 per day
  • Airport shuttle for children between the ages of 4 and 12 costs NZD 25 (one-way)

Parking

  • Covered self-parking costs NZD 45 per night
  • Parking is available nearby and costs NZD 50 per night (328 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of NZD 25 per day
  • Guests under 21 years old are not allowed in the swimming pool
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 9429049065527

Also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

Does Marsden Viaduct Hotel offer free cancellation for a full refund?

Yes, Marsden Viaduct Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Marsden Viaduct Hotel?

Yes, there's an indoor pool.

Are pets allowed at Marsden Viaduct Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Marsden Viaduct Hotel?

Yes. Self-parking costs NZD 45 per night. Parking spaces may be limited. Electric car charging is available.

Is an airport shuttle service offered by Marsden Viaduct Hotel?

Yes, an airport shuttle is available. The charge is NZD 50 per person one-way.

What are the check-in and check-out times at Marsden Viaduct Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Marsden Viaduct Hotel?

No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.

What is there to do at Marsden Viaduct Hotel and nearby?

Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes casino gaming and segway hire. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Marsden Viaduct Hotel also has a sauna and a steam room, as well as access to a nearby health club.

Are there restaurants at or near Marsden Viaduct Hotel?

Yes, LA' Maree- on site offers local and international cuisine, garden views and poolside dining.

Does Marsden Viaduct Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Marsden Viaduct Hotel like?

Marsden Viaduct Hotel is located on the waterfront in Auckland Central Business District, a short 1-minute walk from Gaunt Street Tram Stop and 10 minutes' walk from Sky Tower. Travellers give top marks for the hotel's prime location.

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Marsden Viaduct Hotel Reviews

Reviews

8.2

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Lobby
Restaurant
Bed
Service staff
View
Water
Bathroom
Spacious room

Reviews

10/10 Excellent

Great place to stay, well priced and many dining options
David, 2-night trip

10/10 Excellent

Great hotel on the Main Street and excellent facilities
Raymond, 1-night trip

10/10 Excellent

Great location with ample choices of restaurants!!
Julian, 2-night trip

8/10 Good

Great location
Hani, 2-night trip

10/10 Excellent

Located inside the Sofitel, this hotel is like having all the extras without the price.
Carolyn, 4-night trip

10/10 Excellent

Great location and room. Highly recommended.
Brian, 1-night trip

10/10 Excellent

Great location & view
Mahesh, 1-night trip

10/10 Excellent

Great stay will be back !
Rebecca, 1-night trip

10/10 Excellent

Great location, nice hotel room. Helpful staff.
Scott, 1-night trip

8/10 Good

Great customer service and room, however it was not clear in the description of the property the sauna was an optional extra. This was clear for the spa
Jeremy, 1-night trip

10/10 Excellent

Would 100% reccomend to stay here
Hiria, 1-night trip

10/10 Excellent

Nice view on the harbor. Close to a theater and restaurants.
Izabela, 10-night trip

10/10 Excellent

A nice clean large room, comfortable bed and great location
Adelle, 1-night trip

8/10 Good

Lovely spacious room, friendly helpful staff, comfy bed and great location.
Penelope, 1-night trip

10/10 Excellent

Excellent value and great service from the staff. Very good room. Pool is really good just a short walk down the street. The hotel within another hotel thing is a bit odd but wasn't an issue at all.
Simon, 2-night trip

8/10 Good

Great location close to a lot of dining and shopping but far enough away that it is relatively quiet
Talitha, 2-night trip

10/10 Excellent

Location was great , 5 min walk to the water , restaurants!
Kevin, 2-night trip

6/10 Okay

Charging extra upon arrival, no amenities
Aayush, 1-night trip

10/10 Excellent

Central and convenient

A nice find on the waterfront in Auckland. Great bed and sheets. A couple of downers - the hotel aircon system is broken, but being fixed and the Nespresso machine in the room was broken - but overall a great choice of place to stay.
Stephen, 1-night trip

10/10 Excellent

Very accessible to Viaduct
Stuart, 1-night trip

10/10 Excellent

Excellent location and great to have found in such prestige condition
Elizabeth, 3-night trip

10/10 Excellent

Sushmita checked us in and helped us with everything we needed during our stay. She was top notch and went above and beyond in customer care: friendly, pleasant, accommodating, and helpful. Amrit also helped us right away to make our stay pleasant.
Teunisje, 3-night trip

10/10 Excellent

Excellent location on the water!!
Ray, 2-night trip

2/10 Terrible

We didn’t like that the hotel customer services was so bad. We had to wait along time to get in and out of the car park Also no one did room service for us even when we put the note on our bed as they requested. Second night we came home to no body wash, no clean towels and no bed done. It’s simple thing we expect the hotel to do that’s what we pay for. Also upon checkout we asked for a trolley so I could move our stuff out. They said they will bring it up for me but nothing came. I had to manually go from level 4 make 5 trips to my car and do it.
Mary, 3-night trip

4/10 Poor

Despite instructions to the contrary, rooms were not serviced. No tea towel and no plug in the sink.
Paul, 2-night trip