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InterContinental Costa Rica at Multiplaza Mall by IHG

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Multiplaza Mall Escazu

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Photo gallery for InterContinental Costa Rica at Multiplaza Mall by IHG

Aerial view
Property video
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Located near Multiplaza Mall Escazu, InterContinental Costa Rica at Multiplaza Mall offers a luxury retreat. Enjoy Italian cuisine and kids' meals at the 4 on-site restaurants, relax by the poolside bar or indulge in aromatherapy treatments and massages at the spa. Guests rave about helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Connecting rooms available
  • Spa
  • Parking available
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Hot tub

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
$219 nightly
The total price is $247
Sep 20 - Sep 21
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Room, 1 King Bed, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 427 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Pool View

Room amenity

Classic Room, 1 King Bed, Pool View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Top Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Club Lounge Access (Top Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony (Club Lounge Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Balcony (Club Lounge Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Pool View)

Room amenity

Premium Room, 1 King Bed, Club Lounge Access (Pool View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access (Top Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Club Lounge Access (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 840 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Room, 2 Double Beds, Accessible, Club Lounge Access

Room amenity

Club Room, 2 Double Beds, Accessible, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access (Pool View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Club Lounge Access (Pool View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 840 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room

Room amenity

Classic Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 323 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Room amenity

Classic Room, 2 Double Beds

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 420 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 840 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, Pool View

Room amenity

Classic Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
9.2 out of 10, Wonderful, 1,000 reviews
$157 nightly
The price is $177
Sep 13 - Sep 14
Total with taxes and fees
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About the neighborhood

Map
In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000

What's nearby

  • Multiplaza Mall Escazu - 2 min walk - 0.2 km
  • Hospital Cima San José - 17 min walk - 1.5 km
  • Avenida Escazú Shopping Center - 1 min drive - 1.8 km
  • National Stadium of Costa Rica - 6 min drive - 6.1 km
  • Costa Rica Convention Center - 9 min drive - 4.6 km

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 18 min drive
  • Juan Santamaria Intl. Airport (SJO) - 30 min drive
  • San Jose Contraloria Station - 8 min drive
  • San Jose Cemetery Station - 9 min drive
  • Jacks Station - 12 min drive

Restaurants

  • ‪Zambra - ‬1 min walk
  • ‪La Oliva Verde - ‬8 min walk
  • ‪Le Petit Chez Christophe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Market - ‬1 min walk

About this property

InterContinental Costa Rica at Multiplaza Mall by IHG

When you stay at InterContinental Costa Rica at Multiplaza Mall by IHG, you'll be within a 10-minute drive of Multiplaza Mall Escazu and Sabana Park. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Pimento, one of 4 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a health club. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 372 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (CRC 8630.00 per day)
    • Secured uncovered onsite valet parking (CRC 7800 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

Working away

  • 24-hour business center
  • 21 meeting rooms
  • Computer station
  • Conference center (31215 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Shopping mall on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

Pimento - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Factory - Overlooking the pool and garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Nau Sushi Lounge - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
The Market - Overlooking the pool and garden, this bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Zambra - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CRC 16500 for adults and CRC 8250 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Covered self parking costs CRC 8630.00 per day
  • Uncovered valet parking costs CRC 7800 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the health club or fitness facility
  • Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Intercontinental Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel
Real InterContinental Costa Rica Multiplaza Mall Escazu
Real InterContinental Costa Rica Multiplaza Mall
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu

Frequently asked questions

Does InterContinental Costa Rica at Multiplaza Mall by IHG offer free cancellation for a full refund?

Yes, InterContinental Costa Rica at Multiplaza Mall by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Costa Rica at Multiplaza Mall by IHG?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at InterContinental Costa Rica at Multiplaza Mall by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at InterContinental Costa Rica at Multiplaza Mall by IHG?

Yes. Self parking costs CRC 8630.00 per day. Valet parking costs CRC 7800 per day.

What are the check-in and check-out times at InterContinental Costa Rica at Multiplaza Mall by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at InterContinental Costa Rica at Multiplaza Mall by IHG?

No, this hotel doesn't have a casino, but Casino Fiesta (12-min drive) and Casino Fiesta Heredia (16-min drive) are both nearby.

What is there to do at InterContinental Costa Rica at Multiplaza Mall by IHG and nearby?

InterContinental Costa Rica at Multiplaza Mall by IHG has 3 outdoor pools and a spa, as well as a steam room and a garden.

Are there restaurants at or near InterContinental Costa Rica at Multiplaza Mall by IHG?

Yes, there are 4 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views.

What's the area around InterContinental Costa Rica at Multiplaza Mall by IHG like?

InterContinental Costa Rica at Multiplaza Mall by IHG is located on the San Rafael Strip, a short 5-minute walk from Multiplaza Mall Escazu and 19 minutes' walk from Hospital Cima San José.

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InterContinental Costa Rica at Multiplaza Mall by IHG Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Food
Location
Lobby
Shopping malls
Room service
Spa
Ambience

Reviews

10/10 Exceptional

Great hotel, beautiful outdoor pool and very close to a mall
Patricio, 1-night trip

8/10 Very good

Very nice location, close to shopping mall. Lots of restaurants and very friendly staff
Mike Van Der, 1-night trip

8/10 Very good

Intercontinental IHG

Place is well maintained, friendly and easy to navigate. Front desk staff helpfulness was variable. Some went out of their way to unsure we were well instructed, others in the evening tended to be less invested in customer service. Overall, a nice experience.
Asante, 5-night trip

10/10 Exceptional

Great option with a mall feet away
Patricio, 1-night trip

8/10 Very good

Great place for families and business.
David, 6-night trip

10/10 Exceptional

Always a great experience. Highly recommend
Jose Miguel, 3-night trip

8/10 Very good

Enjoyed facilities but was not pleased by spa (co-located) not honoring the hotel guests discount rate, offered to me at the front desk. Reason given because the spa appointment was booked online.
Sabrina, 3-night trip

4/10 Fair

Rude and horrible check in.

Horrible check in. I came in prepaid and was the first in line and it took 25 minutes. Also, had to stand in line to get parking validated to leave. Frustrating experience. Do NOT book this hotel through this website. They won’t even discuss anything with. Rude!
1-night trip

10/10 Exceptional

Everything that I needed was available inside the hotel
Roric, 8-night trip

6/10 Good

Staff is not welcoming, kind of feels like they are doing you a favor and you're inconveniencing them. Restaurant food takes forever, good though, but be prepare to wait close to an hour. Chair had suspicious stains.
Jorge, 1-night trip

2/10 Poor

Terrible customer service
Lindsay, 1-night trip

10/10 Exceptional

My fiancé and I have stayed at this hotel probably 25 times in the last three years we highly recommend this hotel. The staff is very very friendly. We have made friends there that we probably have for life.
Gregory, 2-night trip

10/10 Exceptional

Great stay. Very comfortable. Would recommend
Idemudia, 3-night trip

10/10 Exceptional

Close to good shopping you can walk but crossing is a bit of a risk jaja
steven, 1-night trip

2/10 Poor

I strongly recommend that people stay at another property. The property was under construction and the rooms definitely needed some repairs. We booked a double bed room for us and our 2 children and were put in a king room. My husband had to sleep on the floor. Additionally, my credit card was charged multiple times with unapproved charges and now I am having to work with my bank to get a refund. Save yourself the trouble and stay at the Marriott Belen. It’s a nicer property for the same rate with much better customer service.
Lindsay, 1-night trip

10/10 Exceptional

Great hotel - Loved the pool area and choice of restaurants
Les, 2-night trip

10/10 Exceptional

It’s a great place and has a lot going on
Victor, 1-night trip

10/10 Exceptional

Very clean , Loved the resturants
Brian, 2-night trip

10/10 Exceptional

Had a great week, staff was wonderful, very beautiful hotel. My only complaint would be low lighting in the bathroom, need brighter lights.
Tammy, 7-night trip

10/10 Exceptional

Staff was above and beyond professional and friendly! Food was excellent
Stephen, 1-night trip

10/10 Exceptional

Best Hotel in San Jose but on the pricy side. All the restaurants are great and the Mall next door has a lot to do including a great cinema.
Michael, 1-night trip

10/10 Exceptional

.
4-night trip

8/10 Very good

Great place to stay. Clean rooms. Higher end hotel. Food was unfortunately just ok - dinner and breakfast.
Michael, 1-night trip

10/10 Exceptional

The staff were very attentive. As we were there for our sons funeral this was especially appreciated…
Sharon Maureen, 4-night trip

10/10 Exceptional

Great for Business Travelers

Great for business travel! Very accommodating for Western travelers and great location.
Bill, 2-night trip