我可否免費取消哥斯達黎加洲際酒店 IHG 旗下酒店的預訂，並獲發全額退款？

可以。哥斯達黎加洲際酒店 IHG 旗下酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

哥斯達黎加洲際酒店 IHG 旗下酒店是否設有泳池？

是的，此住宿設有3 個室外泳池及兒童泳池。旅客由 06:00 至 18:00 可使用泳池。

哥斯達黎加洲際酒店 IHG 旗下酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住 (輔助動物除外)。

哥斯達黎加洲際酒店 IHG 旗下酒店是否設有店內泊車位？

是的。自助泊車費用為每日 CRC8630.00。代客泊車費用為每日 CRC7800。

哥斯達黎加洲際酒店 IHG 旗下酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。提早入住收取附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供特快退房服務。

哥斯達黎加洲際酒店 IHG 旗下酒店是否附設娛樂場？

否，此酒店不設娛樂場，但嘉年華賭場 (12 分鐘車程外) 及埃雷迪亞嘉年華賭場 (16 分鐘車程外) 就在附近。

哥斯達黎加洲際酒店 IHG 旗下酒店店內與附近有什麼好玩？

哥斯達黎加洲際酒店 IHG 旗下酒店備有3 個室外泳池、全方位 SPA、蒸氣室及花園。

哥斯達黎加洲際酒店 IHG 旗下酒店內或附近是否設有餐廳？

是的，店內有 4 間餐廳，坐擁室外用餐區、意大利菜及園景。

哥斯達黎加洲際酒店 IHG 旗下酒店附近區域有何特色？

從哥斯達黎加洲際酒店 IHG 旗下酒店出發，短短 5 分鐘步程可到艾斯加蘇綜合購物廣場，19 分鐘步程即達獅馬聖荷西醫院。

聖荷西哥斯達黎加洲際酒店 IHG 旗下酒店優惠

6/10 不錯

2025 年 10 月 18 日

I had two rooms, the first one in the 5th floor did not get enough hot water, the second in the main tower, 4th floor had a leak in the front door, near the air conditioning , I think. By then , I just dealt with it. The condition of the lobby is bad. The staff is very nice tough and very pleasant

Woke up to a small pond in the front door on my way to the bathroom

Norka (5 晚友伴旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 29 日

Good Hotel, attention to service needs work

The hotel itself is nice with the normal amenities one would expect from an Intercontinental Hotel. Unfortunately my experience included a room that had a leak in the ceiling. We are not talking about a drip, drip leak--we are talking full blown waterfall. I had to deal with that 3 times with multiple towels and ZERO response from the hotel. At check out, they offered to compensate a meal, but that never happened and really wasn't the issue. they should have just come and fixed the problem when it was reported. In addition to that, while the cost of Costa Rica is generally high, the excessive costs of food and drink at this hotel were way higher than expected--but the quality was very good.

Brian (5 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 17 日

Pablo (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 11 日

Jean (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 4 日

Intercontinental IHG

Place is well maintained, friendly and easy to navigate. Front desk staff helpfulness was variable. Some went out of their way to unsure we were well instructed, others in the evening tended to be less invested in customer service. Overall, a nice experience.

Asante (5 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 16 日

Great place and good services

Carmen M. (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 11 日

The staff was amazing. I was celebrating my birthday and they added some special touches that made my trip even more enjoyable. The property is beautiful and in a great location.

Tanya (4 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 29 日

Too concerned with trying to sale room upgrades than satisfying the customer.

Chalantay (3 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 6 月 29 日

Rude and horrible check in.

Horrible check in. I came in prepaid and was the first in line and it took 25 minutes. Also, had to stand in line to get parking validated to leave. Frustrating experience. Do NOT book this hotel through this website. They won’t even discuss anything with. Rude!

1 晚商務旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 18 日

Como observación no ofrecen agua embotellada de cortesía o paga en las habitaciones.

Alejandra (4 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 15 日

JESUS EDGARDO (3 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 6 月 6 日

Staff is not welcoming, kind of feels like they are doing you a favor and you're inconveniencing them. Restaurant food takes forever, good though, but be prepare to wait close to an hour. Chair had suspicious stains.

Jorge (1 晚商務旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 3 日

Enjoyed facilities but was not pleased by spa (co-located) not honoring the hotel guests discount rate, offered to me at the front desk. Reason given because the spa appointment was booked online.

Sabrina (3 晚友伴旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 6 月 2 日

Guido (2 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 6 月 2 日

Terrible customer service

Lindsay (1 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 6 月 2 日

I strongly recommend that people stay at another property. The property was under construction and the rooms definitely needed some repairs. We booked a double bed room for us and our 2 children and were put in a king room. My husband had to sleep on the floor. Additionally, my credit card was charged multiple times with unapproved charges and now I am having to work with my bank to get a refund. Save yourself the trouble and stay at the Marriott Belen. It’s a nicer property for the same rate with much better customer service.

Lindsay (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 1 日

Esteban (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 19 日

Great option with a mall feet away

Patricio (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 16 日

Great hotel, beautiful outdoor pool and very close to a mall

Patricio (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 13 日

Laura (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 5 月 13 日

Very nice location, close to shopping mall. Lots of restaurants and very friendly staff

Mike Van Der (1 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 2 日

Alexander (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 1 日

Foi ótima! Restaurantes também com boa qualidade e variedade. Ótimo café da manhã.

1 晚行程

Hotels.com 真實旅客評價

8/10 很好

2025 年 5 月 1 日

Our stay at the InterContinental Hotel Multiplaza was a perfect finale to our Costa Rican adventure. From the moment we arrived, parking was a breeze, and dropping off our AVIS rental car couldn’t have been more convenient—ideal for travelers trying to make the most of their final hours. The hotel’s location is spot-on, directly across from the Multiplaza mall, which was a lifesaver for picking up last-minute gifts and essentials for my daughter. The mall offered a great variety of nice shops, all within easy walking distance. Our room was spotless and well-equipped with everything we needed. The only hiccup was the shower handle, which kept falling off during use—something that could use a quick fix. Other than that, the space felt modern, comfortable, and truly upscale. A real highlight was the breakfast buffet—plentiful, delicious, and diverse. We especially appreciated the thoughtful takeaway breakfast spread arranged for our early morning airport departure. It’s little touches like this that set a hotel apart. With 24-hour services, friendly and attentive staff, and a secure, well-kept environment, we always felt both welcome and safe. The on-site shop even had some lovely souvenirs, perfect for those last-minute memory-makers. Overall, the InterContinental provided a smooth, classy, and convenient stay. We’d absolutely recommend it—and we’d happily return.

Alison (2 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 24 日

Laura (1 晚商務旅程)

Hotels.com 真實旅客評價

哥斯達黎加洲際酒店 IHG 旗下酒店

InterContinental Costa Rica at Multiplaza Mall by IHG

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