Zel Cozumel

Property class: 4
Cozumel beachfront property with golf course, spa

Choose dates to view prices

At Zel Cozumel, you can spend time at the beach sipping drinks, plus you'll be within a 10-minute drive of Museo de la Isla de Cozumel and San Miguel Church. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and manicures and pedicures. Serving Mediterranean cuisine and offering ocean views, Caramba is one of 2 restaurants and 2 bars/lounges. Other highlights at this all-inclusive property include a golf course, a free airport shuttle and a free kid's club. Fellow travellers love the pool and helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free babysitting
  • Free airport shuttle
  • 24-hour health club
  • Outdoor tennis court
  • Beach bar

Feel at home (6)

  • Babysitting (free)
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for ZEL Room Ocean View

A hotel room with a bed, a seating area with a view, and a large window.

ZEL Room Ocean View

8.8 out of 10
Excellent
(99 reviews)
  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for ZEL Premier Suite Ocean Front

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a view of the sea.

ZEL Premier Suite Ocean Front

9.2 out of 10
Wonderful
(26 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ZEL Suite Ocean Front

A hotel room with a large bed, a view of the ocean, a dining table with a book and glasses, and a chair with a hat.

ZEL Suite Ocean Front

9.0 out of 10
Wonderful
(56 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for ZEL Junior Suite Ocean Front

A hotel room with a bed, a desk, a chair, a sofa, a balcony with a view of the sea, and a large window.

ZEL Junior Suite Ocean Front

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for ZEL House Ocean Front

A hotel room with a bed, a desk with a computer, a chair, a small table, a potted plant, and a view of the sea through a glass door.

ZEL House Ocean Front

7.8 out of 10
Good
(6 reviews)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room

A hotel room with a bed, a desk with a chair, a TV, and a balcony with a view of greenery.

Room

  • Sleeps 6

View all photos for Room

A bathroom with a large mirror, a white sink, and a towel rack.

Room

  • Sleeps 2

View all photos for Room

A room with a bedside table, a lamp, a hanging light fixture, and a wall-mounted switch.

Room

  • Ocean view
  • 44 sq m
  • Sleeps 4

View all photos for ZEL Suite Garden View

A hotel room with a large bed, two bedside tables with lamps, a nightstand, a sofa, and a wall with a decorative pattern.

ZEL Suite Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 86 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for ZEL House Penthouse Suite Ocean Front

A hotel room with a bed, a desk with a computer, a chair, a small table, a potted plant, and a view of the sea through a glass door.

ZEL House Penthouse Suite Ocean Front

  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for ZEL Room Garden View

A hotel room with a large bed, a seating area with a view, and a window with curtains.

ZEL Room Garden View

8.4 out of 10
Very good
(93 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600

What's nearby

  • Playa San Juan - 14 min walk - 1.2 km
  • San Miguel Church - 10 min drive - 7.4 km
  • Chankanaab National Park - 22 min drive - 17.7 km
  • Chankanaab Beach Adventure Park - 23 min drive - 18.4 km
  • Paradise Beach - 30 min drive - 24.0 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive
  • Free airport shuttle

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪El Cozumeleño Beach Resort - ‬3 min walk
  • ‪Bucano's Beach Club - ‬16 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive

About this property

Zel Cozumel

  • At Zel Cozumel, you can spend time at the beach sipping drinks, plus you'll be within a 10-minute drive of Museo de la Isla de Cozumel and San Miguel Church. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and manicures and pedicures. Serving Mediterranean cuisine and offering ocean views, Caramba is one of 2 restaurants and 2 bars/lounges. Other highlights at this all-inclusive property include a golf course, a free airport shuttle and a free kid's club. Fellow travellers love the pool and helpful staff.

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Snorkelling

Land activities

    • Fitness facilities
    • Miniature golf
    • Paintball
    • Football
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Water fitness

Entertainment

    • On-site entertainment and activities
    • On-site live performances
    • Theme parties

At a glance

Hotel size

    • 209 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free babysitting
    • Free children's club

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking

Transfers

    • Free airport shuttle (available 24 hours)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Mini golf
  • Free babysitting

What to do

  • On the beach
  • Tennis
  • Mini golf
  • Golfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • ATM/banking
  • 24-hour health club
  • Golf course on-site
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Banquet hall
  • Reception hall

Accessibility

  • Accessible airport shuttle
  • Visual fire alarm
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Streaming fitness classes

Sleep well

  • Down duvet
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, sports massages, facials and manicures and pedicures. The spa is open daily.

Dining

Caramba – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine. Open daily.
Volcán – On-site restaurant. Open daily.
Parda Beach – This bar overlooks the ocean. Open daily.
Swim Up Bar – This bar is located on the beach. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 950.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Parties and events (including weddings) are allowed on site.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Zel Cozumel offer free cancellation for a full refund?

Yes, Zel Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Zel Cozumel?

Yes, there's an outdoor pool.

Are pets allowed at Zel Cozumel?

Yes, dogs are welcome. There's a charge of MXN 950.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Zel Cozumel?

Yes, there's free self parking.

Is an airport shuttle service offered by Zel Cozumel?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Zel Cozumel?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Zel Cozumel and nearby?

Tee off at the on-site golf course, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Zel Cozumel also has 2 bars and a 24-hour health club.

Are there restaurants at or near Zel Cozumel?

Yes, there are 2 on-site restaurants, featuring beachfront dining, Mediterranean cuisine and ocean views.

What's the area around Zel Cozumel like?

Zel Cozumel is in Zona Hotelera Norte, a short 13-minute walk from Playa San Juan. The local area is walkable and popular for its beaches.

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Reviews

Zel Cozumel Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast at the Fish House restaurant was a highlight, with great options and excellent service. (21 reviews)
  • The pool area was clean, well-maintained, and offered a laid-back atmosphere with various activities and amenities. (58 reviews)
  • The spa at this property offers excellent massages, with many reviewers praising the skill and care of the staff, particularly Gloria, Abril, and Candi. (10 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Beach
Room
Buffets
Restaurant
Water
Booking
Drinks
Children

Reviews

Verified review

10/10 Exceptional

Resort was clean and staff was friendly
Verified review

10/10 Exceptional

The staff was amazing the rooms were clean and updated the beds were comfortable the ample supply if bottled water was great! I had one that f the best massages ever! The magic show and evening entertainment was great! The food was great! We loved our stay!
Verified review

8/10 Very good

Staff was amazing! Resort is Smaller than we expected but the staff made it so pleasant and the beach was magnificent! Rooms always clean and restocked. Beautiful and relaxing trip.
Verified review

8/10 Very good

Enjoyable stay! Fish house was the best meal ever!
Verified review

10/10 Exceptional

The staff went above and beyond to make sure we had the best stay possible and that we had everything we wanted/needed. All inclusive is definitely the way to go!! Loved the beach right outside our door, and there were different shows to go to every night. So many different activities to do at the resorts as well as in town. Will definitely book again and bring family with us!!!
Verified review

10/10 Exceptional

Great location, stars and facilities
Verified review

8/10 Very good

Beautiful site on ocean.
Verified review

10/10 Exceptional

We really enjoyed our stay at Melia. I wasn’t a big fan of their food, but I am a picky eater. Breakfast was my favorite. You can definitely make it work. Beach was very clean and amazing. I would come back, for sure!
Verified review

4/10 Fair

Great staff, old and musty, moldy building, nice pool and bar area.
Verified review

10/10 Exceptional

Great staff.
Verified review

10/10 Exceptional

The staff here is fantastic and make your stay seamless. Beautifully decorated and immaculate beaches.
Verified review

10/10 Exceptional

The staff were great, very pleasant and accommodating. Check in was easy. Beach area is beautiful!
View from our Garden View room.
Verified review

10/10 Exceptional

Staff were friendly and helpful, service was excellent and the food was delicious.
Verified review

10/10 Exceptional

wonderful staff and top notch spa services
Verified review

10/10 Exceptional

Great location, awesome beach and ocean views.
Verified review

10/10 Exceptional

A wonderful stay. They had plenty of Gluten Free options for me. Staff was extremely nice, friendly and helpful. We want to go back & bring the rest of the family!
Verified review

10/10 Exceptional

Great place good service and kind staff room was always cleaned well
Verified review

8/10 Very good

Wonderful staff, excellent location, a lot of fun!
Verified review

8/10 Very good

Clean room with an awesome shower, the bed was firm and very comfortable. The view from our room balcony was excellent and all the staff was super helpful and attentive.
Verified review

10/10 Exceptional

Great spacious room, staff is wonderful- Diego, Jorge, Gerardo, Martin. Same staff as last year when we came. Pool nice and clean.
Verified review

8/10 Very good

Hotel was nice and clean with friendly staff. The weather did not cooperate resulting in high seaweed on the beach. Would stay again
Verified review

10/10 Exceptional

Our family of four enjoyed the resort. Staff were amazing! Our room did have a funky smell but it was clean. The food was good for an all inclusive resort.
Verified review

10/10 Exceptional

The staff was top notch, food was amazing, and we loved the pool bar.
Verified review

10/10 Exceptional

The staff was very friendly and made our stay much more enjoyable.
Verified review

6/10 Good

Staff was the best! The in house “restaurants” aren’t worth it, you can get better food off the buffet.