The night receptions that checked me in wasn’t friendly at all and barely spoke. The third floor smelled of strong excrement for two days, the smell was so strong it was in the room with children. I asked for a new room in a different floor but they were unable accommodate me and because of the time of night and the way that I booked I was unable to cancel.. The receptionist at the desk glared at me when I asked her was she aware of the smell of feces and urine. She didn’t care and suggested at 1am I cancel my reservation and go to another hotel. The smell was so strong I had to open the windows in my room for little relief. The smell lingered the entire weekend and the staff acted as if it were normal. My little one became sick to her stomach and I ended up having to leave and go to another hotel. My entire family was sick at this point everyone having a stomach bug that Im certain we picked up from this hotel. Management was made aware by my travel agent and they were unsympathetic and
un·ac·com·mo·dat·ing. My husband has reached out to corporate with the videos and I plan to share this review a hundred times if I have to.
Tondalaya
Tondalaya (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Nice!
Great customer service! Clean room and comfortable bed!
Emily
Emily (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
TAMARA
TAMARA (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 20 日
Worse hotel ever!!
DO NOT STAY HERE!! First the room I booked I didn’t get! She stated it was and ongoing issue with the owner posting the wrong pic for room with jacuzzi. They put me n handicap room!
The was very nasty! We had to get them to change the sheets that had blood on them. All staff have horrible customer service! I would have changed hotels if I wasn’t so tired the day of travel from Las Vegas! The lobby is nasty! Chairs nasty! Worse hotel ever!! Never again!!
Kim
Kim (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Super friendly and helpful staff.
Will
Will (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Jennifer
Jennifer (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
It was okay
It was okay for one night only. There are water stains in the ceiling in bathroom, bathroom was semi renovated, tub had a removal bath mat, room was sorta warm, and stuffy.
Jessica
Jessica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Roquita
Roquita (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 6 日
Ciara
Ciara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Derek
Derek (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Dwayne
Dwayne (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Latasha
Latasha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
JUANITA
JUANITA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
Entre, lobby, hallways and room had a foul odor. Hallways and elevator where the worst and hallways dirty and elevator smell the worst. Didn’t meet the rating on Expedia at time of booking. Would not stay here again
philip
philip (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Kalkidan
Kalkidan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
sergio
sergio (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Staff was great and a good breakfast.clean place
Todd St
Todd St (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 22 日
Tyrone
Tyrone (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Staff was very friendly and check in was quick
Kimberly
Kimberly (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 19 日
I would definitely stay here again.
Helen
Helen (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 16 日
Lisa
Lisa (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 16 日
Michael
Michael (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Very clean rooms
Easy check on. Would suggest harder pillows. Very clean rooms.