Stay was great, the sleeping accommodations were excellent. The extra bed and sofa bed ensured that everyone got a bed. EXCELLENT
Roberto
11 晚家庭旅程
4/10
Room temperature was unacceptable and never got resolved. Didn’t sleep well the five nights we were there
George
5 晚家庭旅程
10/10
Great stay with fantastic staff
Giovanna L
5 晚浪漫旅程
8/10
Would definitely go back! The property is wonderful and the food is fantastic.
Olivia
6 晚浪漫旅程
10/10
The staff were very friendly and helpful, good food selection at the buffet, nice selection of pools and everything is within walking distance. Very convenient to get around the resort with shuttles and meet up points all over. Bottled water available, and a mini fridge that is restocked daily to make things even more comfortable.
Paul Alexander
5 晚浪漫旅程
4/10
1. Smells from linens
2. Foods were salty or no taste.
3. No room ssrvice. It said free 24hrs room service, but conceiere
ryul
3 晚行程
8/10
Stephanie
6 晚行程
10/10
Sarah Louise
5 晚行程
8/10
Jennifer
7 晚行程
10/10
All around great property.
Jonathon
7 晚友伴旅程
8/10
This is nice place for vacation . The things I like you can enjoy the other three hotels inside
Yanique
4 晚浪漫旅程
10/10
Excellent dining options, great pool and location next to the beach. Beach and ocean were excellent. All staff and entertainment staff were great.
Robert
6 晚家庭旅程
6/10
I wouldn't recommend this property
Arielle
5 晚友伴旅程
10/10
It's very nice property
Dargain
4 晚家庭旅程
8/10
It was our first time at this resort and we had a good time!
Angela
7 晚行程
10/10
Great atmosphere, always something to do
Lindsey R
7 晚友伴旅程
8/10
Nicole
4 晚行程
10/10
Highly would recommend!!
Lydia
3 晚家庭旅程
8/10
Collin Matthew
7 晚行程
8/10
We needed to pay for an upgrade to the renovated suites. the first room in the older part of the hotel was unacceptably run down. that said, the new section was GORGEOUS and worth every penny. The Buffet was very good, drinks mediocre and staff lovely. extremely difficult to get into any of the restaurants other than the buffet, but don't recommend the italian or seafood option, as they lacked ambiance, service was fair at best and food meh. I would stay here again, as it was a good value. It is important to note that hotel almost two hours from the cancun airport during times of traffic and normally about one hour twenty without.
Heidi
7 晚家庭旅程
8/10
Staff was amazing. Front desk upgraded us to adults only building. Guest services were extremely friendly and accommodating. The grounds were beautiful. Only dislike was the high pressures sales tactics for their Privilege Club (which is not a requirement to attend).
Dan
4 晚家庭旅程
10/10
Nicholas John
7 晚行程
8/10
I liked the train that took me from area to are
Marcelle Alexis
8 晚行程
10/10
Overall very nice resort for all ages, recommend Akumal as the best area of the resort in terms of the beach, access to activities and best food options.