Hôtel chic mais énorme pas trop personnalisé. Adapté à une clientèle us pas trop concernée par le gaspillage et l'écologie
Calisti
Calisti (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 14 日
Jose
Jose (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 9 日
Property was great. I much enjoyed staying there. It was a beautiful resort and having the option.I've been able to use all three resorts was excellent.The staff was outstanding
Brenda Lee
Brenda Lee (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 6 日
Excelente
Ricardo
Ricardo (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 4 日
The resort was very clean and the staff worked really hard to make our stay a good one. Rooms are a bit dated and need some repairs, but it was not an issue for us. Loved our vacation
Shelly
Shelly (16 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 2 日
Property did not honor booking credit. Limited food options after 10:30. Room service doesn’t pick up phone ( 3 days in row) after 11pm despite advertising 24/7, no customization on room service menu. Callous supervisor (Luis). No affect of complaint. Premium wine which was basically everything at restaurant other than house wine. All restaurants were solidly booked and had no choice on which one you wanted to go to
Yogesh
Yogesh (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 2 日
Beautiful grounds. Very nice room, newly renovated. Excellent buffet. Very disappointed that almost no restaurant reservations are available unless you book far in advance of arrival. No foid/snack options near pool or beach. Service level was mixed with most interactions positive but some taking much too long (e.g., 2 hours to send blankets to the room) and less than pleasant. Service level would be fine for a 3 star but not up to 5 star standard as advertised.
Carolyn
Carolyn (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 2 日
went for our honeymoon and we had the best time! amazing staff.
Bryce
Bryce (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 1 日
We enjoyed the full facility of the property staying in Akumal and definitely enjoyed. The pools however are nicer at Tulum and more active. More beach in Akumal and have Bar 66 right on the beach. Biggest thing to know is that you must sign in and check in the 1st day you can and reserve reservations for ala carte dinners. We had 9-930 dinners a couple nights because we held off booking for 2 days hoping another restaurant would open. We saw many people arrive not having reservations therefore they were left to the buffet every day. There was next to no chance of changing/moving a reservation while there unless maybe a table of 2 and then very lucky. The Restaurants some were a 10 and some were a 5. Depending on what you ordered.
Jennifer
Jennifer (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Todo
Muy bien. En cuarto la limpieza de mesa y en restaurante peruano que sea más rápido el servicio. Eso es todo!!! Lo demás, excelente
Brenda
Brenda (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 31 日
Toller bemühter Kundenservice und einzigartiger Kids Club mit viel Liebe und Empathie für die Kleinen. ❤️
Edina
Edina (11 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Bueno
Fredy
Fredy (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Great 5 night stay!
Had a nice family trip. Wish they had ice in buildings but get that it’s bagged and needs to be delivered. But why have ice buckets in each room if you deliver in an ice bucket? Early check-in is key. We did not and found very little availability for dinner, unless you don’t mind eating at 9:30pm. Similar volume with the excursions. Don’t forget to bring a Yeti, straws, and sweet-and-low if you prefer it. Going back in 5 weeks so really like the resort.
Thomas
Thomas (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Very good
vitaliy
vitaliy (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Great Christmas vacation
The resort is very well maintained and managed. The rooms were nice and modern, clean and comfortable. We enjoyed everything, from the food and drinks to the beach and the entertainment. The staff is friendly and helpful.
NEVA
NEVA (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 27 日
Todo estuvo muy bien, la amabilidad del personal es excelente
SERGIO
SERGIO (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 22 日
Very pretty. Right by the beach.
Khammany
Khammany (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 21 日
The location and grounds were very nice. It was all kept very clean. The service was ok. The food was hit and miss. It depended on where we ate. I could suggest that the staff be a bit quieter.
Miguel
Miguel (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 20 日
Beth
Beth (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 19 日
Derek
Derek (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 19 日
Lots of dining options & nightly entertainment; staff was very attentive and accommodating
Janelle
Janelle (6 晚家庭旅程)
Orbitz 真實旅客評價
8/10 很好
2024 年 12 月 19 日
Siamo rimasti molto male di non avere luce nel saloncino della nostra stanza che era una Junior Suite abbiamo soggiornato per due periodi nella stessa stanza e riscontrato lo stesso problema la prima volta hanno rimediato con una lampada ma la seconda no.