Front desk very pleasant and ready to please. Exceptional service. Bathroom very small and hard to maneuver in. Towels were worn, worn and had holes in it but others were fluffy and newer. When requested housekeeping in the middle of our stay, our towel were replaced and garbage emptied but sheets were not changed, bed not made and the floor not mopped.
Nancy
Nancy (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 22 日
Burke
Burke (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 22 日
Jamie
Jamie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 20 日
Horrible experience ever.
My stay was the worst. The employee that checked me in over charged my card that took my account in a negative. No one could help me until the next day at check out.Then once it was time for bed sand was in my bed. I reported it to the front desk. Then once checkbout day came still no refund, almost got in the middle of a fight because one of the employees was rude with several customers including my family. Once the manager came in she was so helpful in trying to resolve our issues. This was the worst Easter weekend I had ever experienced.
Quincy
Quincy (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 20 日
Yolanda
Yolanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 18 日
Good stay with great views
David
David (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 31 日
This hotel was nothing special and not worth the price I paid for it was relatively clean and the beds were very comfortable. I did pay extra so that I could have a balcony on the ocean side because I like to sit outside and listen to the waves. My only real complaint won't matter to most but I found it odd that I couldn't sit out on the balcony and use my e-cig. I understand that hotels don't want people to smoke or use e-cigs in the hotel room but the balcony didn't make much sense to me.
Timothy
Timothy (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 28 日
James
James (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 28 日
Don't stay here
No hot water available for showers!!! Front desk said to let it run "15-20 min." After 75 min of running the bath water not a drop of hot water. The next day, same thing. Not a drop of hot water. No manger on duty all weekend. And despite 4 messages to contact manager they continue to refuse to address my concern.
Annmarie
Annmarie (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 25 日
HORRIBLE DO NOT STAY
It was absolutely horrible I was offered a refund but I booked through a different website so I called that website and they said that the company didn’t approve my refund even after finding roaches and dirty towels in my bathroom in which I showed pictures and I even called the first night about receiving more towels bc of that
Jonathan
Jonathan (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 23 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 13 日
Scam hotel. Do not stay here!
Bathroom is terrible, only one elevator, takes a long time to get items you request such as towels, etc. Toilet is barely functional. All of this might have been forgiven, due to the location and friendliness of the staff except they double charge you upon check out on a non business day. Then tell you that it may take up to 10 business days to give you back the money they stole from you.
Terell
Terell (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
Brenda
Brenda (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 5 日
Wendy
Wendy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Dean
Dean (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 31 日
Staff were kind, room was a bit worn and tiny bathroom.
Allison
Allison (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 19 日
Very pleasant at Front Desk. Bright smiles and friendly.
Aubrey
Aubrey (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 9 日
Tara
Tara (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 2 日
Amery
Amery (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 1 日
Didn’t like the elevators and when we woke up the next morning my daughter had to throw out what food she had in stand cause it had ants