Location is EXCELLENT, in the heart of the city with phenomenal dining options all around, walking to the Mercado La Esperanza, Centro Botin, all the jobs on Calle Lealtad, etc. Hotel is overpriced for the comfort and amenities offered. TV channels are only in Spanish, not even 1 single English channel so it's like they use an antenna to pick up local channels only and not pay for cable or satellite like most hotels in their price range offer. Paper cups for coffee that disintegrate within mins so you have to be quick to drink whatever you put it and not get a 3rd degree burn. Hotel advertises parking but it's incredibly limited, costs 22 EUR if/when available. There's a public parking at the Mercado La Esperanza which is literally 2-3mins walk and it cost 19 EUR.