This hotel was such a wonderful and accommodating experience. The all inclusive resort had everything we needed and more! Was able to get not only delicious food at any time of the day, the little shops had everything and anything I needed we weren’t able to get before we got to the resort (sunscreen, beach bag, water, etc).
The staff were extremely friendly, helpful and attentive to what we needed. Always offering more drinks refills, taking our plate when empty and anything for the room service they provided almost instantly!! Would recommend this Hotel 100%!!
Nicholaus
3 晚行程
10/10
I liked how the staff treated me as family from the first encounter, very friendly people. Would recommend the resort just because of them tbh
Adrian
4 晚家庭旅程
6/10
The room was large and clean, comfortable beds, plenty of storage space and a good bathroom. The grounds are well maintained and well organized around a huge and beautiful pool. The staff are friendly and attentive, the food was fine although there wasn’t much variety and the three a la carte restaurants were only open on alternating days. Unfortunately, the property’s beach area was dirty, we were there for a week and there was no sign of anyone grooming or cleaning away trash that had washed up or was left behind by guests, and the surrounding beach areas were filthy with huge piles trash floating in from small tributaries and washing up from the ocean. Shocking, and we did not swim because of this.
Lisa
7 晚友伴旅程
10/10
Christian
3 晚行程
10/10
Really nice, no one upselling to you unlike some other hotels. You can see the mountain. Really nice place to stay with nice staff.
Shi Yu
7 晚家庭旅程
8/10
maylin
2 晚行程
10/10
Good hospitality
Marilyn
2 晚家庭旅程
10/10
rosa
3 晚行程
10/10
Excelente
Mauro
5 晚家庭旅程
8/10
The hotel has very super rooms. The smell was awful. It was raining for 3 days in the row. The first floor was completely flooded. My room was at the second floor and the ceiling was leaking. The stuff put many towels on the floor to drain the water. The buffet is great but brazilian steak house not so good.
Inga
3 晚友伴旅程
2/10
Was really dirty and bathroom was liking water everywhere.
Angela
3 晚家庭旅程
2/10
gerard
2 晚行程
8/10
Victor
3 晚行程
8/10
Very good
Victor
6/10
The Mediterranean restaurant has limited capacity and there’s no waitlist or reservation at least, so people that didn’t get a table were practically forced to wait outside on the stairs (it’s on a second floor) since if they leave they loose their spot since there’s waitlist as mentioned… I saw many seniors or people with incapacities going upstairs as they could just to be told to leave since the restaurant is small and they have to wait outside… yes you could go to the buffet or the other two restaurants but our case was that we already eaten in all of them and was only missing this one so we waited, the hostess said it will take 45 minutes but it was actually an hour ish for us to get a table, the food was incredibly mid so it was NOT WORTH the wait at all.
My recommendation is to, since it’s a small restaurant (like 15 tables) please do reservations, if people don’t show up at least 10 minutes after their reservation time you can give the pass to the first group/person who arrived at that time and was waitlisted , so seniors don’t have to go upstairs for nothing, it was raining so the floor was a bit slippery… thankfully nothing bad happened.
Katherine
3 晚家庭旅程
10/10
jorge
3 晚家庭旅程
8/10
This hotel has great friendly staff. Everyone is helpful. A nice place to stay with family or friends. Beautiful pool area, good food choices.
Jose
8 晚家庭旅程
8/10
The grounds were clean and well maintained. Food options were decent, limited seafood options but otherwise good. Staff was pleasant and very attentive. Will visit again!