The location of the facility was good being in the centre of the town, close to shops and restaurants.
Unfortunately we were on the second floor and the lift was not working and therefore had to carry heavy bags up and down three flights of stairs which was not communicated prior to our stay. I was under the impression that the lift was being fixed but it was still not fixed when we left - this was poor communication and there was assumption that we were physically capable of navigating stairs on a daily basis.
Natalie
Natalie (5 晚浪漫旅程)
Wotif 真實旅客評價
10/10 完美
2024年10月14日
In the heart of Port Douglas easy access to the restaurants/shops and a short walk to the beach.
The staff went out of their way to accommodate all of our needs/answer questions/book transport/day trips.
Ennio
Ennio (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月12日
Close to everything. In walking distance.
Gordon Charles
Gordon Charles (5 晚浪漫旅程)
Wotif 真實旅客評價
10/10 完美
2024年10月4日
Mantra Heritage is perfectly located at touching or walking distance to all the action, being right on Macrossan Street. The staff (especially Eddie and Paula) were really helpful with inquiries and booking for other attractions. We'd definitely return. 😎
Julie
Julie (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Comfortable suite. Balcony overlooking the pool. Overall a relaxing stay.
Geoffrey
Geoffrey (4 晚浪漫旅程)
Wotif 真實旅客評價
8/10 很好
2024年8月5日
Loved how central the property was to everything especially dining and shopping. Everything was within easy walking distance so we didn't need a car.
The room was very well appointed. We loved having the spa as well.
GARRY
GARRY (7 晚浪漫旅程)
Wotif 真實旅客評價
10/10 完美
2024年7月31日
Perfectly located right next to shops/restaurants. We would definitely choose Heritage again.
Russell
Russell (6 晚浪漫旅程)
Lastminute 真實旅客評價
10/10 完美
2024年7月29日
Mary Joy
Mary Joy (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月23日
You get what you pay for, basic in a great local.
Great location in the heart of Port Douglas’s shops. Restaurants and bars.
However the facilities are sadly dated and a full renovation is needed, the pools were tragic.
You get what you pay for!
peter
peter (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月14日
Some rooms are very tired. Our power went out and we had to move rooms. Luckily it was an upgrade to a much better room. The Manager was great to deal with.
Martina Patricia
Martina Patricia (7 晚家庭旅程)
Wotif 真實旅客評價
10/10 完美
2024年7月11日
Laura
Laura (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2024年6月4日
A lovely property, very happy with our time at Mantra. Close to everything, clean, and amenities/ pool were wonderful.
Kamilla
Kamilla (1 晚浪漫旅程)
Wotif 真實旅客評價
8/10 很好
2024年5月11日
・Tea stains on the dishes were noticeable. It would be best to bleach them.
・After dinner, when I went to bed, it was a little chilly so I asked for a blanket, but I was told that the service had ended and they couldn't give one to us.
・The room smelled moldy
・There were food crumbs on the dining chairs that looked like they had been there for a while.
YURI
YURI (1 晚家庭旅程)
Wotif 真實旅客評價
6/10 不錯
2024年4月28日
The bathroom was mouldy, the room smelt like mould. The lights flickered (bathroom and bedsides) no one at reception, hard to find the room!! The people we travelled with had better rooms 😭
Syrie
Syrie (1 晚浪漫旅程)
Wotif 真實旅客評價
8/10 很好
2024年4月5日
lovely pool for an evening dip, a bit noisy with kids during the day. Loved our private deck and access