We had the best time, food was great, the beach was clean and the service was superb
Diana
3 晚行程
10/10
Nick
6 晚行程
10/10
Excelente
Asa
2 晚行程
10/10
It was a good solid place. Nice beach pool and pretty good food once you learned where to eat and not eat.
leeann
2 晚行程
10/10
Nothing to say
Alessia
3 晚友伴旅程
8/10
1
Joshua
5 晚浪漫旅程
8/10
Overall, we had a very nice time. The staff was mostly very friendly, especially Miguel at Lola, Raul at Capri, and Ernesto at the pool. They were great! The water both at the pool and beach were awesome. The beach is nice and the sand is soft. I hate the chair game, but I know it’s worse at other resorts. Compared to last year when we stayed, I think the food quality at the restaurants has gone down a little. However, the poolside bbqs were great! Loved the variety. And the outdoor Mexican night was amazing! We had a good time as a group of friends. (I have to include that we turned down the upgrade because we didn't want to be facing the pool and preferred to be closer to our friends.)
Matthew
7 晚浪漫旅程
4/10
The property was okay. Very small, easy to walk everywhere. The problem was the food was absolutely horrific, inedible at times. The entertainment was absolutely horrendous as well.
Kareem
4 晚浪漫旅程
10/10
Beautiful accommodations and good food (tasty, variety)
Marlene
4 晚家庭旅程
10/10
The Hyatt Zilara is wonderful. All the staff are extremely kind and the food is delicious. There are so many activities to participate in and the grounds are clean and well taken care of. We loved our stay!!
Georgia
5 晚浪漫旅程
2/10
Dominic
14 晚行程
10/10
Beautiful resort! One of the nicest we have stayed at. Very modern!
Kathryn Elizabeth
4 晚友伴旅程
8/10
Great relaxing resort. Only two problems. Only had one staff member checking in on Sunday around 5pm for a larger group. Drinks were not always consistent. Other than that, we would definitely go back. Food was excellent and coffee shop was amazing.
Todd Michael Lentz, Brenda Kay
4 晚家庭旅程
10/10
It was a beautiful smaller resort. Very convenient. Food and entertainment was excellent. The only criticism. I would have would be that we didn’t get washcloths in our room two of the days, but staff brought them quickly upon request.
Kristi Ann
4 晚行程
10/10
Michael
2 晚行程
10/10
I had the best time at Hyatt Zilara Riviera Maya! My husband and I came for a few days to escape winter in New York and it was lovely. It was my first time at an all inclusive so I was a little wary but this resort exceeded my expectations. The property is beautiful and well maintained. The staff is attentive and polite. Special shoutout to Karla in reception who upgraded our room and to Sofia, our butler, who was accommodating and made us feel extra special and welcome. We loved relaxing at the beach cabanas and our private pool. The food was delicious and beautifully plated. We especially enjoyed our dinners at the sushi counter and the Italian restaurant. The hotel has a more relaxed atmosphere than a party one which was exactly what we wanted.
Olivia
4 晚浪漫旅程
10/10
Beautiful resort with awesome staff!
Angela
4 晚家庭旅程
10/10
All the food was delicious. The staff was helpful and attentive. Perfect small resort with access to a beautiful beach.
Daisy Fabiola Pacas
7 晚浪漫旅程
10/10
This resort is so great! Rooms are beautiful and clean. Staff is very helpful and nice. Food was great! Location is awesome basically feels like you’re in the jungle!
Natalia
3 晚浪漫旅程
6/10
Under new management
Jacqueline
6 晚浪漫旅程
10/10
Aisel
2 晚行程
10/10
Loved the beach front cabanas and romantic dinner on the beach! The hotel
Is very clean and the staff is very friendly and are accessible immediately for any questions or requests. Thank you for arranging a wonderful stay!
Kavitha
4 晚浪漫旅程
10/10
Many amenities, room views of ocean special.
David
5 晚行程
6/10
Wir sind allgemein enttäuscht.
Die grosse angekündigte Renovierung ist nicht sichtbar. Wir waren ja vor 12 Jahren schon mal dort.
Wir können das Hotel leider nicht weiter empfehlen.