The hotel gave us a warm welcome, and every interaction with staff was positive. The decor has been left with a bit of repair needing; the carpet on the stairs is frayed, the wallpaper in the room is peeling.
There is no bar and it looks like if you want room service it’s provided by an external company with a small range.
Helen
Helen (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Decent accommodation with full buffet breakfast. Very polite, friendly and helpful staff
Khaliq
Khaliq (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
Niels Bach
Niels Bach (6 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月15日
Needs a fix-up
The hotel is very run Down and need a SERIOUS Update. But they dont even make the best of what they have. The pool is several degrees too cold and the sauna is lukewarm at best.
The rooms itself is ok with decent beds and pillows. But for the third Day in a row we come home from our daytrip and find no hot water in the shower. The previous two days we have complained, and the staff go Down the basement (most likely to turn up the heater) and then there is hot water for a while. But apperently it is turned Down again later on, cause right now at 4 in the afternoon the water is again not even Luke-warm.
The bathroom are desent but the shower cabins have what looks like Black mole around the bottom of the inside.
The rooms have very thin walls as you can hear a lot of noise
The breakfast are basic buffet-style and if you want omelets, pancakes etc you have to pay extra. But there is a nice selection of cold cuts and cheeses, fruit, vegetables, hot soup, cereals, yoghurt etc. The orange juice is very watery and the milk for the cereals are not cold, but otherwise it’s decent.
Most of the staff are friendly though they seem tired whenever we complain about no hot water.
The elevator is very small but if you choose to use the stairs you have to be careful cause the carpet has been fixed with duck tape a couple of places.
Hotel.com showed a very high original price (before off-season discount) but it’s many many years since this hotel has been worth that amount of money.
Niels Bach
Niels Bach (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月17日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
Fantastic hotel with a lovely spa and the terrace was one of the best parts of the holiday. Fairly conveniently located with only a 10-15 minute walk from the main sites of historic Istanbul. lovely restaurant options near by and fantastic staff. Would highly recommend to anyone looking to stay in Istanbul
George M.A.
George M.A. (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
The staff were nothing short of amazing. The hotel is very comfortable and is in a great location. We have already recommended this hotel to others.
Gary
Gary (6 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月27日
Kasim
Kasim (6 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月12日
Old hotel with old photos!
The rooms in the photos are of the best rooms they have. Double / twin rooms are VERY small. Most rooms were refurbished with cheap materials: the bed boards you see in photos exists in half the rooms, the once wooden floor are now made of paper. Also, both saunas were not working.
And, the receptionist lied there were no more rooms available to show when the hotels site was showing 8.
Valentina
Valentina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月9日
GERARDUS
GERARDUS (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月8日
Bon rapport qualité prix mais ...
Nous sommes restés 3 nuits dans cet hôtel à notre arrivée en Turquie.
Points négatifs : piscine hors service alors que nous sommes en pleine saison + minuscule par rapport aux photos (on nous a proposé de nous amener gratuitement en taxi dans un autre hôtel appartenant au même dirigeant pour nous baigner à la piscine mais pas très pratique juste pour aller se rafraîchir) / réservé une chambre triple pour 3 adultes avec un lit double + un lit simple et nous nous sommes retrouvés dans une chambre double avec un lit d'appoint pas du tout confortable pour un adulte (lit dépliant à roulettes + matelas à ressort HS) / Propreté moyenne (moisissure sur joints de douche) / Climatisation très mal placée (à l'entrée de la chambre avec un angle à 90° juste après donc compliqué de refroidir la chambre) / Parking dans rue devant l'hôtel (5€ par jour) mais véhicule stationné dans la rue et non dans un parking fermé sécurisé.
Points positifs : très bonne situation géographique, proche des principaux lieux à visiter à pied / PDJ assez complet mais peu varié d'un jour à l'autre / Personnel plutôt aimable et très serviable.
En bref, cet hôtel ne mérite pas 4 étoiles mais plutôt 3 et aurait vraiment besoin d'un bon rafraîchissement.
Challant
Challant (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
Farok and younis at the front desk they are the best. Very helpful and friendly. Thank you guys
Mahmoud
Mahmoud (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
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Pratyush
Pratyush (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月25日
The Hotel staffs were great and helpful but nothing works at the hotel, rooms were extra small with no working air conditioning, the SPA and gym were close. The power was out every day and no water to shower or use the bathroom at times. Hotel need major repairs and it was a complete disaster.
Mariama
Mariama (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月1日
professional staff, respectful and clean, also speaking English. I recommend this place to anyone going to Istanbul.
Zaid
Zaid (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月25日
Aniqa m
Aniqa m (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月20日
Hotel ligger tæt på seværdigheder, restauranter, caféer. Venligt og serviceminded personale. Fint værelse, gode senge. Fin service hotel sørger for drikkevand dagligt.
Dorte
Dorte (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月7日
Ales
Ales (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月31日
Sehr gut die unterkunf die leute in empfang wahren sehr freundlich
Fadil
Fadil (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月11日
Great service staff with wonderful Breakfast and easy order to your room dinners from outside vendor which were delicious!
DESIREE
DESIREE (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年11月9日
Very good hotel and the location everything near by
Easmin Md mizanur
Easmin Md mizanur (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年9月5日
Everything was great ! Hotel in good position to visit Istanbul. Staff was great, they suggested us the excursions with the boat and let us park the motorbikes in front of the hotel in a safe place.
Francesco
Expedia 真實旅客評價
10/10 完美
2023年8月23日
Absoloutely wonderful hotel. The hotel is in a prime spot to walk to major attractions and also beautiful parks, shops and restaurants. This was our second stay in 10 days, the latter being due to missed flight connection. We did not hesitate in returning to the hotel and the staff went out of their way to accommodate us. Special thanks to Fatih, Yunus and Yusuf who helped us immensely to get comfortable before returning home. Highly recommended and I'm sure we'll return again.
Burhan
Burhan (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年7月10日
Staff were accomadating. We asked if we can have our rooms changed as the one we were given had a room with a view of a school building. The staff moved us the next day to the other side.