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Best Western Premier Alsterkrug Hotel

4.5 star property
Suburban hotel in Hamburg with 2 restaurants and spa

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Photo gallery for Best Western Premier Alsterkrug Hotel

Exterior
Property video
Fitness facility
Front of property
2 restaurants, breakfast, lunch, dinner served; German cuisine
In Hamburg, Best Western Premier Alsterkrug Hotel is a haven for families and thrill-seekers alike. Unwind with a massage at alsterSpa, take in the views from the garden terrace or try your hand at bowling. With WiFi, bike rentals and childcare services available too.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Conference center
  • 6 meeting rooms
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
$137 nightly
The total price is $146
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 Double Bed, Garden View (Quiet Location)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 Double Bed, Garden View (Quiet Location)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room With 1 Double Bed, Air-Conditioned, Free Wifi, Espresso Machine, Convertible Into Two Twin Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room With 1 Double Bed, Air-Conditioned, Free Wifi, Espresso Machine, Convertible Into Two Twin Beds

  • Sleeps 2

View all photos for Executive Room

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room

  • Sleeps 3

1 Double Bed, Executive Room, Spacious Room, Free W-Lan, Espresso Machine, Air-Conditioned

  • Sleeps 3

Premium Room With 1 Double Bed, Garden View, Quiet Location, Free Wifi, Air-Conditioned, Espresso Machine

  • Sleeps 2

Similar properties

Exterior

Holiday Inn Hamburg - City Nord by IHG

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,004 reviews
$98 nightly
The price is $105
Sep 21 - Sep 22
Total with taxes and fees
Holiday Inn Hamburg - City Nord by IHG
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About the neighborhood

Map
Alsterkrugchaussee 277, Hamburg, HH, 22297

What's nearby

  • Hagenbeck Zoo - 8 min drive - 5.3 km
  • Hamburg Messe and Congress - 10 min drive - 7.1 km
  • Miniatur Wunderland - 12 min drive - 8.9 km
  • Reeperbahn - 12 min drive - 8.4 km
  • Volksparkstadion - 12 min drive - 8.3 km

Getting around

  • Hamburg Airport (HAM) - 6 min drive
  • Dakarweg Hamburg Station - 6 min drive
  • Semperstraße Hamburg Station - 6 min drive
  • Barmbek Station - 8 min drive
  • Alsterdorf U-Bahn - 15 min walk
  • Lattenkamp U-Bahn - 22 min walk
  • Sengelmannstrasse U-Bahn - 24 min walk

Restaurants

  • ‪Sato Döner Imbiss - ‬15 min walk
  • ‪Alsterdorfer Backhus - ‬15 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Grill-Haus Der Grieche - ‬3 min drive
  • ‪Croque Factory - ‬3 min drive

About this property

Best Western Premier Alsterkrug Hotel

At Best Western Premier Alsterkrug Hotel, you'll be within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. Guests can visit the fitness center for a workout or grab a bite to eat at Restaurant Alsterkrug, one of 2 restaurants, which serves German cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a sauna, and a steam room. Fellow travelers like the overall property condition. The property is just a short walk to public transportation: Alsterdorf U-Bahn is 15 minutes away.

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (EUR 8 per day)
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Canoe
  • Use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Fishing nearby

Working away

  • 6 meeting rooms
  • Conference center (2669 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Electric bike charging stations
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Outdoor furniture

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels
  • Netflix
  • Streaming services

Home comfort

  • Heating
  • Espresso maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Dining

Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Braband Bistro & Wein - This restaurant specializes in German cuisine and serves lunch and dinner. Reservations are required. Open select days.

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 27 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 42 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Uncovered self parking costs EUR 8 per day

Pool, spa, & gym (if applicable)

  • Guests under 7 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Alsterkrug
Alsterkrug Hotel
Best Western Alsterkrug
Best Western Premier Alsterkrug
Best Western Premier Alsterkrug Hamburg
Best Western Premier Alsterkrug Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Hotel Alsterkrug Best Western
Best Premier Alsterkrug
Best Western Premier Alsterkrug Hotel Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Best Western Premier Alsterkrug Hotel Hotel Hamburg

Frequently asked questions

Are pets allowed at Best Western Premier Alsterkrug Hotel?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Best Western Premier Alsterkrug Hotel?

Yes. Self parking costs EUR 8 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Best Western Premier Alsterkrug Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 40 (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Best Western Premier Alsterkrug Hotel?

No, this hotel doesn't have a casino, but Casino Reeperbahn (11-min drive) is nearby.

What is there to do at Best Western Premier Alsterkrug Hotel and nearby?

Have fun during the warmer months with activities such as rowing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Best Western Premier Alsterkrug Hotel also has a garden.

Are there restaurants at or near Best Western Premier Alsterkrug Hotel?

Yes, there are 2 onsite restaurants, featuring German cuisine.

What's the area around Best Western Premier Alsterkrug Hotel like?

Best Western Premier Alsterkrug Hotel is in Hamburg-Nord, a short 6-minute drive from Hamburg Airport (HAM) and 14 minutes' walk from Lufthansa Technik AG.

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Best Western Premier Alsterkrug Hotel Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Airport

Reviews

10/10 Exceptional

Lovely Stay

Very helpful staff, excellent restaurant, comfortable and clean room. Above average all around! Stayed for one night to be close to airport for an early morning departure. Would highly recommend.
Kate, 1-night trip

10/10 Exceptional

Nice hotel, clean rooms, close to airport.
Mathew, 3-night trip

6/10 Good

All was good. Quiet neighboorhood and easy to reach the city center. However parking was bad and the breakfast was VERY expensive
johnny, 3-night trip

10/10 Exceptional

Centrally located near the airport and walkable to the Ubon train.
Joni, 4-night trip

10/10 Exceptional

Excellent reception

Excellent service at the reception- so helpful and friendly. Nice breakfast and good choice of food. The room good as well. I will stay here again. The area quite boring, but it was close to my work office.
Mette, 1-night trip

10/10 Exceptional

Great Restaurant!

Absolutely delightful German restaurant dinner! Surprised & Thrilled!
Roswita, 1-night trip

10/10 Exceptional

Nice property
Manfred, 2-night trip

10/10 Exceptional

Pleasant experience

Pleasant hotel with normal-sized room. Comfortable bed, modern, clean bathroom, and everything was clean and well-maintained. Despite being on the street side, our room was extremely quiet. The staff was friendly and efficient. We were visiting family so we didn’t spend much time there and didn’t have any meals there, but it was all quite pleasant!
Evelyn, 4-night trip

8/10 Very good

HAMBURG

Lovely hotel, booked as we had a concert to go to at the sports hall near by, but a little bit far out of Hamburg, had to get a bus then a train in.
Jane, 2-night trip

8/10 Very good

Wonderful facility. Beautiful rooms and great service from all customer agents working there. From housekeeping to front desk and kitchen. But be aware if you need parking you need to arrange prior to arrival. There is street parking but not always easy to find.
Robert, 1-night trip

10/10 Exceptional

Nicely renovated property. Clean rooms for a reasonably price. Local transportation is ok, but scheduled too infrequently (weekend). Staff was very friendly and helpful.
Horst, 2-night trip

8/10 Very good

Good service, poor wifi

+ Very good and polite service + Good and clean sauna/spa facilities - Noise isolation between the room and corridor could been better - Wifi quality was poor
Teemu, 4-night trip

8/10 Very good

Perfectly situated for my office

Very nice hotel which is perfect situated considering my office is within walking distance. Lovely breakfast and restaurant- both highly recommended. The rooms are nice, but I had trouble to sleep this time as there was a constant noise from the washing machines during all night. The cleaning in the room could be better. It was quite superficial; my lenses on the night table were still there after 2 days. Furthermore I used the small body lotion but never got another one. The personnel is very nice and professional. I will definitely stay there again.
Mette, 2-night trip

10/10 Exceptional

Teck Khiam, 5-night trip

10/10 Exceptional

Mario, 3-night trip

10/10 Exceptional

Hotel muito bom

Ótima experiência, já é a segunda vez que me hospedo neste hotel
Flavio Cesar, 5-night trip

10/10 Exceptional

Florian, 1-night trip

8/10 Very good

Tæt på lufthavnen

Udmærket værelse tæt på lufthavnen. Ellers er placeringen ikke spændende. Det var lidt svært at parkere der. Værelset fra fint og personalet søde og venlige.
Mette, 1-night trip

10/10 Exceptional

Margit, 1-night trip

8/10 Very good

Lene, 1-night trip

10/10 Exceptional

Ricardo Norberto, 1-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Belinda, 1-night trip

8/10 Very good

Lisa Brandt, 1-night trip

8/10 Very good

Lisa Brandt, 2-night trip