Room is big and comfortable. Very friendly and nice staff .
真實旅客
2 晚行程
Expedia 真實旅客評價
8/10 很好
2015 年 6 月 25 日
CHI LAN WENDY
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
Room was lovely, very spacious but the pillows were lumpy. Thankfully I had ear plugs with me as the air con made a low level hum constantly, even if switched off, and I'm a very noise sensitive sleeper.
Sophie
Sophie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
anthony
anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Anna
Anna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
Impressed with this hotel. Have so much going for it. Room was good staff were very attentive from reception to spa staff to cleaning
However seems a disconnect between spa and hotel receptions - tell you different things
Annoying that kids pool only till 10 am and then from 4pm
Have a games room for kids
Sohail
Sohail (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 18 日
Kulwant
Kulwant (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 16 日
Pleasent stay
Stayed in the contemporary suit.
Pros
Large well designed and fitted room
Good friendly staff, especially in the spa.
Room service prompt and tasty
Excellent breakfast choices
Cons
Lift not working (August25)
Room not ready on arrival well after stated check in time of 3pm
Water for the bath luke warm at best which given the large bath is a big feature of the room was very disappointing, shower not a problem at all.
Overall a good stay with only minor niggles
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 14 日
FIRE ALARM
Always stay here when down in Hinckley. I have to say the 2 fire alarms were not expected, but the one at 3.20am was not great, no apology email, no staff down stairs in the morning to say sorry. Really poor. Was absolutely knackered the next day with then a trip to Manchester. Other than that, all good.
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 13 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 13 日
Jack
Jack (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
Spacious room for family. Food and drinks expensive. Need to pay extra to use pool.Vouchers for kids with free mocktail, cookie, popcorn a nice touch.
Julie
Julie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 6 日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 31 日
Room was noisey and I had to leave
Jon
Jon (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Would visit again
Check in was smooth with plenty of free parking and reception welcoming. We struggled to find our room due to the layout of the building and a sign that lead us in the wrong direction. We had a suite which was spacious and an amazing sized bathroom with shower however the finishing of the doors, tiling and other areas such as bare plumbing under the WC sink let it down for the overall wow factor it was supposed to have. Breakfast was great with a good selection of food and attentive staff. Overall, the hotel was clean, spacious, had great staff and we would visit again.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
janet
janet (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 11 日
Budget spa hotel
We had a 2 night stay made week for a funeral. After the first night the room was not cleaned or bed made nor was fresh towels provided. Only the shortbread biscuits were replaced. Had to go to reception and ask someone to come and do the bed. That took 2 hours for them to come. Room was a bit tired lots of scratches in furniture etc.
Corridor full of trays with remains of meals etc
Was unable to get any spa treatments as fully booked.
Spa wasn't very relaxing on Thursday evening as it had lots of noisy screaming feral kids, some who were in the hot tub unaccompanied and clearly were under the 8 min age. Surprised a spa would allow kids. If this isn't a drowning waiting to happen then I don't know what is! Not the relaxing spa break I had hoped for. This was a budget spa.
Jeremy
Jeremy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Booked very late, the room was lovely and spacious and comfortable
Alida
Alida (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
J
J (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Nice
Really nice hotel
Slightly hard to find
Great value
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Last minute booking as I needed to stay in area.
Nice Hotel, good check in, lovely big rom with Aircon, very much needed.
Bar and bar food was good
Only negative was breakfast, totally overcooked, sausages and eggs absolutely solid as a rock, felt like a few days old and reheated several times.