Unwind in the serene garden or explore a good book from the library at Best Western Raphael Hotel Altona. Indulge in some relaxation time at Sauna, recharge with buffet breakfast and enjoy multilingual staff assistance. Guests love this hotel's peaceful atmosphere.
Holstenstraße (Holstenplatz) Bus Stop - 16 min walk
Holstenstraße Station - 18 min walk
Königstraße S-Bahn - 13 min walk
Reeperbahn S-Bahn - 20 min walk
Bahrenfeld S-Bahn - 27 min walk
Restaurants
Espresso House - 3 min walk
Köz Urfa - 2 min walk
Burger King - 4 min walk
SUBWAY - 2 min walk
Klippkroog - 4 min walk
About this property
Best Western Raphael Hotel Altona
When you stay at Best Western Raphael Hotel Altona, you'll be a short five-minute drive from St. Pauli Piers and Fish Market. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Also, Reeperbahn and Hamburg Messe and Congress are within a short drive. Public transportation is close by: Königstraße S-Bahn is only 13 minutes on foot.
At a glance
DONE
Hotel size
43 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 12 per day)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
What to do
Beach nearby
Bike rentals nearby
Hiking/biking trails nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Bike storage
Facilities
Safe-deposit box at front desk
Library
Television in common areas
Bike parking
Full-service spa
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 per person
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Parking
Self-parking costs EUR 12 per day
Pool, spa, & gym (if applicable)
The sauna is accessible for EUR 20 per person, per day
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.
Also known as
Best Western Raphael Hotel Altona
Best Western Raphael Hotel
Best Western Raphael Altona
Best Western Raphael
Best Raphael Altona Hamburg
Best Western Raphael Hotel Altona Hotel
Best Western Raphael Hotel Altona Hamburg
Best Western Raphael Hotel Altona Hotel Hamburg
Frequently asked questions
Are pets allowed at Best Western Raphael Hotel Altona?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Raphael Hotel Altona?
Yes. Self-parking costs EUR 12 per day. Electric car charging is available.
What are the check-in and check-out times at Best Western Raphael Hotel Altona?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Best Western Raphael Hotel Altona?
No, this hotel doesn't have a casino, but Casino Reeperbahn (3-min drive) is nearby.
What is there to do at Best Western Raphael Hotel Altona and nearby?
Have fun with nearby activities such as cycling and hiking. Best Western Raphael Hotel Altona also has a spa.
What's the area around Best Western Raphael Hotel Altona like?
Best Western Raphael Hotel Altona is in Altona, a short 3-minute walk from Hamburg-Altona Station and 17 minutes' walk from Theatre Neue Flora.
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Reviews
Best Western Raphael Hotel Altona Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.8
Location
8.4
Staff & service
8.4
Eco-friendliness
8.0
Property conditions & facilities
Reviews
10/10 Exceptional
20 Jul 2025
Der Aufenthalt war sehr angenehm, super nette Mitarbeiter, saubere Zimmer, gutes Frühstücksbuffett.
Beate
Beate, 1-night trip
10/10 Exceptional
11 Apr 2025
Immer wieder gerne , komme ich in dieses Hotel.
Birte-
Birte-, 2-night trip
10/10 Exceptional
22 Jun 2025
Würde ich immer weiterempfehlen
Jacqueline
Jacqueline, 2-night trip
10/10 Exceptional
13 Mar 2025
Es war ein sehr guter Aufenthalt und empfehlenswert
Antje
Antje, 1-night trip
8/10 Very good
31 Mar 2025
Toller Aufenthalt, gern wieder
Laura
Laura, 2-night trip
8/10 Very good
14 Mar 2025
Gutes Hotel
Guido
Guido, 3-night trip
8/10 Very good
17 Mar 2025
Goed hotel.
Ik kom hier elk jaar tijdens de beurs en het is een prima hotel met aardige mensen.
Henk
Henk, 1-night trip
10/10 Exceptional
18 May 2025
Sehr freundliches zuvorkommendes Personal, großes angenehmes Zimmer, gute Lage Nähe Bahnhof, sehr sauber, alles bestens! Wir kommen gern wieder
Eva-Maria
Eva-Maria, 2-night trip
8/10 Very good
3 Apr 2025
Sehr freundliches Personal
Frank
Frank, 3-night trip
8/10 Very good
14 Jun 2025
Hyggelig beliggenhed
Rigtig god beliggenhed, tæt på station og lokalt centrum. Rolige omgivelser. Pladsen omkring sengen på værelset på øverste etage var lidt småt. Pænt og rent.
Henrik
Henrik, 1-night trip
10/10 Exceptional
2 Apr 2025
Verkehrsgünstig gelegen
Jürgen
Jürgen, 3-night trip
8/10 Very good
20 Apr 2025
Alles bestens
Christian
Christian, 1-night trip
8/10 Very good
27 Mar 2025
Godt
Ganske fint værelse til prisen, og venligt og imødekommende personale i lobbyen. Fin oplevelse.
Jeppe
Jeppe, 1-night trip
8/10 Very good
20 May 2025
Ist gut gelegen zum Bahnhof Altona. Die Fenster halten den Lärm der Straße gut ab, die Wände hört man allerdings husten :-)
Gutes Hotel, wenn man ein begabter Autofahrer ist, kann man auch den Parkplatz im Hof nutzen.
Marie
Marie, 1-night trip
8/10 Very good
21 May 2025
Für eine Nacht gebucht, da Konzert im Barclays Arena besucht
Kerstin
Kerstin, 1-night trip
8/10 Very good
25 Jun 2025
I believe the hotel is good, but the AC services was not available only small fan was provided
ABDUL BASHEER
ABDUL BASHEER, 4-night trip
10/10 Exceptional
20 Feb 2025
Alles gut
Irina
Irina, 1-night trip
8/10 Very good
23 Dec 2024
Das Hotel liegt am Bahnhof Altona- gut zu Fuß zu erreichen. Es ist sauber, das Personal freundlich. Ein gutes Stadthotel für 2-3 Nächte.
Regine
Regine, 1-night trip
8/10 Very good
31 Mar 2025
Preis Leistungist ok Bis aif den Teppicjboden ganz hübsch
Komme wieder
Henning
Henning, 1-night trip
8/10 Very good
3 Apr 2025
Alles okay.
Hans - Peter
Hans - Peter, 1-night trip
6/10 Good
23 Feb 2025
Die Lage direkt am Bahnhof Altona ist sehr unruhig und hell
Kerstin
Kerstin, 3-night trip
8/10 Very good
14 Mar 2025
駅近 便利
概ね良かったです。
朝、着いた時フロントに誰もいなくて待たされました。
kaoru
kaoru, 1-night trip
10/10 Exceptional
13 Jul 2024
sehr zu empfehlen für Kurzurlaub in Hamburg
Zimmer war in Ordnung, sehr sauber, sehr nette Mitarbeiter, sehr zentrale Lage, gutes Frühstück, super Anbindung an öffentliche Verkehrsmittel, alles bestens
Caroline
Caroline, 3-night trip
8/10 Very good
13 Feb 2025
Friendly staff, clean but small room.
Good location close to Altona station (for trains to the South I think). Very friendly staff and clean room with plenty of hot water. Only negative was that the room was pretty small and the bed also quite small.