After my recent stay at the Quality Inn in Pagosa Springs, I was extremely disappointed by the condition of the hotel. The property is in desperate need of a full renovation.
The exterior of the building is in a state of disrepair, with damaged fascia, siding, and roofing. The parking lot was also poorly maintained, littered with trash and dog waste. It was odd to see snowmobiles being stored on a trailer in the back of the building.
The issues continued inside the room, which showed signs of severe neglect. There was significant water damage on the walls, and the drywall and paint were peeling. The window air conditioner was improperly installed, with bulging spray foam insulation dripping down the wall. Most alarmingly, the electrical cord for the A/C unit was frayed and exposed, an obvious fire hazard likely caused by an animal. The room's king-sized bed was uncomfortably hard.
The bathroom was also in poor condition. The tub was stained and showed signs of mold around the edges. The hotel uses a bizarre tankless commercial toilet, which was unexpected.
Beyond the room itself, the amenities were lacking. The carpets were dirty, and the laundry facilities were unclean. The continental breakfast was the worst I've ever had, with very few appealing options. The walls are thin, and large gaps around and under the door allowed me to hear everything happening in neighboring rooms and the hallway.
Overall, this hotel does not meet the standards of a Quality Inn.
