Staff was amazing. So friendly, helpful and kind. 10/10. But the room had a horrible smell - which they were able to place something in for an hour which masked the smell for a bit but then it came back. Tv worked on and off. Towels had hair on them.
Amber
Amber (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 27 日
At check-in we were given a late checkout at noon the following day. At 9am they were knocking at our door asking when we were leaving. At 11 am, they opened the door as my husband was standing naked shaving. The same person that knew we had a noon check out. The windows had a sheer drape only. Our room had parking lot lights in front of it. Our room was bright all night long.
Maureen
Maureen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 26 日
Clean room and friendly staff but our room 201, the guests on the 3rd floor footsteps sounds are everywhere and that’s 10pm.
Mae
Mae (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 24 日
Room above noise was almost unbelievable, very heavy footed guest upstairs!!
Jennifer
Jennifer (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 23 日
DO NOT STAY HERE.
This hotel stole our credit card information and has made over $1600 in transactions.
I've now read other reviews that say they have had their card information stolen as well.
Super sketchy!!
Kyler
Kyler (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 22 日
They need to clean their pool and hot tub.More often plus the hot tub was just lukewarm
Clayton
Clayton (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 21 日
Bree-Alicia
Bree-Alicia (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 16 日
Won’t stay here
They upgraded our room which was nice.i picked the hotel for location and water slide I thought great.the pictures look great but when you go to the pool area wasn’t what u thought it would be the floor in pool n hot tub were so rough your literally scraping yourself.the room had a weird odour to it when ac was on.bed was uncomfortable.I noticed there was two charges on my credit card I’ve called n talked to someone n they kept telling me there’s only one I’ve called the bank beforehand and they told me I got charged for the same amount.so talking to whoever got me no where as I have proof of charges.now I’m next to make a dispute since they haven’t want to deal with it.i wouldn’t stay or recommend staying here.
Shanna
Shanna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 9 日
A warm welcome, comfortable, albeit dated.
The hotel was perfect in many ways: the staff were excellent and very welcoming; the room was spacious albeit dark; the room was clean, but dated in many ways. Breakfast served a purpose and was all fresh, but struggled with the amount of plastic, i.e. plates, cutlery, etc. Not environmentally good.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
Daniele
Daniele (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 3 日
it was fine but little cluster experience
- Room hair dryer not working
- Elevator 1 decided to stop and will not open the door so my family and I with other person were stuck inside the Elevator for 20 minutes then after 20 minutes, we were to get out then met with paramedics for wellness check
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Friendly staff
I always enjoy my stay at wingate, its clean the staff is super friendly and helpful. Our hairdryer didnt work and they brought us one quickly.
Clarissa
Clarissa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Amazing hotel
Good staff
Emily
Emily (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 28 日
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 28 日
Dena
Dena (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Lorna
Lorna (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Recommended
Very well-kept hotel with a very nice pool, slide, and hot tub. The hot tub was nice and warm! Room had a decent amount of space for a family of four.
Anthony
Anthony (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Samantha
Samantha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Great family oriented hotel with free breakfast
We had a great stay very comfortable the rooms were updated with indigenous artwork. Everything was clean and the pool and water slides were fantastic the free breakfast was better than most paid buffets. I highly recommend this hotel for nice family stay.
Jeff
Jeff (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
The hotel was good, breakfast was excellent with lots of choices. The pool was nice. Walls were a little on the thin side, a lot of the hallway noise could be heard