The hotel charged my credit card with false charges. I called to ask for the receipt for the charges, they could not provide and told me that they were “additional taxes” I said ok, I want the receipt for the taxes, they could not provide the receipt. They also will not charge back my card for the amount that they charged without authorization.
If you want your credit card to be charged and with rogue charges, then pick this location. I do not recommend this hotel.
Luke
Luke (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Donna
Donna (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 17 日
Clean but lacks hospitality
The property was reasonably well kept inside. This is the first hotel we've needed in a while and I guess some places are no longer offering a free breakfast. If you want breakfast it is $7.95 per person at this location. It snowed while we were there and zero effort or attention was given to exterior ice control. The sidewalks and even the covered unloading zone was packed with snow and ice well into the next day. If you are looking for a clean place to stay, it is fine. If you are looking for hospitality, you won't find it here. Skeleton crew on site with no customer engagement. Even at the front desk.
Scott
Scott (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 16 日
Dean
Dean (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 16 日
Diamond
Diamond (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 12 日
Always clean and nice staff
Damykel
Damykel (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 2 日
Cold room - last stay
Checked out of hotel on Saturday instead of Sunday as scheduled. The room was very cold and I could not sleep well. Tried turning up thermostat but it did not warm the room. It actually got colder during the night. Very disappointed with this stay. The hallway was warmer than my room. Ended my trip early because I am no longer comfortable with the hotel.
Alicia
Alicia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 28 日
Jawan
Jawan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Tyler
Tyler (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Kelli
Kelli (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 24 日
Stephen
Stephen (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 12 日
Birthday night
Front staff was nice and helpful
William
William (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 2 日
Margaret
Margaret (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 11 月 27 日
Waited 20 minutes in lobby for someone at desk to check-in. 8:00pm should be a reasonable time to check in. While attendent was away from desk reportedly helping another guest, there was no sign, no alert, and no response to a phone call. Should not have to wait 20 minutes to even see a front desk attendent.
stephen
stephen (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 19 日
Steven
Steven (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 16 日
Just a quick place to stay on our road trip but a great spot.
Andrew
Andrew (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 15 日
Jim
Jim (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 3 日
Shawndale
Shawndale (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 11 月 2 日
Very loud all night with foot traffic stomping in room above ours. Front desk transferred us to new room. All night noise stopped, but stomping and creaking above were very loud early in the morning. Toilet handle missing parts/broken. Surprising and disappointing outcome as we have stayed here multiple times in the past
Kendra
Kendra (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 28 日
Please be careful when you stay in this hotel. The staff who are in charge in the front desk do not know how to operate the billing system in their computer and you might get charge triple for a room and you might also find out other extras charges to your room. The staff are incapable of taking any responsibility for their mistakes. Please check your bank account statements if you decide to stay in this hotel.