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SureStay Plus Hotel by Best Western Plano

2.5 star property
Suburban hotel in Plano with outdoor pool and 24-hour fitness

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Plano

Lobby
Meeting facility
Lobby
Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Connecting rooms available
  • Non-smoking
  • Free breakfast
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness centre
  • Hot tub
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Snack bar/deli

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is HK$487
HK$550 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Fan
  • Sleeps 6
  • 2 Queen Beds

Similar properties

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7.8 out of 10, Good, (1007)
The price is HK$555
HK$647 total
includes taxes & fees
23 Dec - 24 Dec
Comfort Suites Plano - Dallas North
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About the area

Map
640 E Park Blvd, Plano, TX, 75074

What's nearby

  • CityLine - 5 min drive - 4.6 km
  • Plano Convention Center - 5 min drive - 4.8 km
  • Eisemann Center for the Performing Arts - 5 min drive - 6.5 km
  • University of Texas at Dallas - 8 min drive - 9.3 km
  • Baylor Scott & White The Heart Hospital - 9 min drive - 8.9 km

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 30 min drive
  • Love Field Airport (DAL) - 34 min drive
  • Dallas Union Station - 21 min drive
  • Dallas Medical-Market Center Station - 23 min drive
  • Parker Road Station - 11 min walk
  • Downtown Plano Station - 18 min walk

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪King Buffet - ‬4 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Poor Richard's Cafe - ‬13 min walk
  • ‪Denny's - ‬6 min walk

About this property

SureStay Plus Hotel by Best Western Plano

At SureStay Plus Hotel by Best Western Plano, you'll be within a 15-minute drive of Galleria Dallas and University of Texas at Dallas. Guests can relax at the Hot tub, work out at the 24-hour fitness centre or grab a bite to eat at the coffee shop/cafe. An outdoor pool and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. The helpful staff and breakfast get good marks from fellow travellers. The property is only a short walk to public transportation: Parker Road Station is 11 minutes away.

Languages

Chinese (Mandarin), English, Hindi, Spanish

At a glance

Hotel size

  • 84 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-service breakfast each morning 7:00 AM–10:00 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Pool loungers

Facilities

  • 1 building/tower
  • Picnic area
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 43-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 50 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Plano?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Plano?
Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Plano?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Plano?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at SureStay Plus Hotel by Best Western Plano and nearby?
SureStay Plus Hotel by Best Western Plano has an outdoor pool and a 24-hour fitness centre, as well as 1 hot tub and a picnic area.
Does SureStay Plus Hotel by Best Western Plano have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

SureStay Plus Hotel by Best Western Plano Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Rylan, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

This hotel needs new carport and bath tub was in terrible shape
Rhonda, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was courteous and available 24/7. I had a problem with a continuous blinking "message" light on the telephone and no one could explain why or turn it off. The solution offered was to cover the phone or unplug it; neither of which was suitable to me. Also, there was some type of "smart" mirror in the room above the desk that even when "off" still had control buttons that glowed all the time and there was apparently no way to turn off so impossible to sleep with the light they emitted. Again solution from front desk was to unplug the power cord. The bathroom toilet seat was loose and the room was just dated and the carpet needed a good shampooing as smells from use over time had stayed in the carpet.
Leonard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not terrible
It wasn’t bad but it is definitely outdated. The jacuzzi wasn’t really clean and the jets didn’t really work. It’s leaking from the faucet but hot water!!! I was thankful for! The bed was comfortable. I like that they offered breakfast!
Ashley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We were happy there the first night. T he second night we got back from dinner and the room was uninhabitable. The entire room smelled like stinky skunky pot. I have a heart disability and use an oxygenator machine 24/7, so this was especially dangerous for me. We immediately packed up and went to the front desk. The attendant told us that they could give us some Lysol, which is something else I'm not supposed to be around. She agreed that it probably from someone smoking pot. We booked a room at the local Holiday Inn, through Hotels.com of course. We were refunded $88 but I think that was for the 3rd night. This incident should have been handled differently.
Madeleine, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

No Towels
My hotel room and parts of the hallway had a strong musty, mildew smell. The bath tub had rust stains in the center of it. I was there for three nights and the elevator was broken the whole time. And when I requested extra towels, the front desk said they did not have any on site. I asked them how that was possible, they are a hotel. The front desk person just shrugged their shoulders. This hotel received four point five stars. I'm not sure who lied but it should only be two stars. My room and my friend's didn't have any smoke detectors in them. That is a fire code violation. This hotel should be a last choice. It served its purpose for us, but never again.
Lynnette, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Everything was great except elevator and gym area were out of service all weekend.
Kristie, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Originally booked 5 nights on the star reputation. DO NOT PAY A DIME FOR THIS PLACE. I had a dirty room, asked and received a prompt switch to, an even filthier room, which should not have been possible. Manager was no help, unwilling to do a single thing to make either room inhab
Toilet literally not attached to flange
Unswept garbage
Bath is in the living room
This was somehow overlooked, smelled like rotten eggs to me
Spencer, 7-night trip
Verified Hotels.com guest review

2/10 Poor

No sirve para nada yo me fui al día siguiente y me quedé a dormir por necesidad y por la hora espero me puedan regresar mi dinero. Ya enviaron el informe al hotel
Hector, 2-night trip
Verified Hotels.com guest review

6/10 Good

I used to always stay here when it was the Magnuson. Friendly, and accommodating staff and the facilities were well kept. However, since the Sure Stay management change the overall quality has gone downhill. Very disappointed. Will no longer stay here.
Terry, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 3-night trip
Verified Hotels.com guest review

6/10 Good

The people did their jobs to the best of their ability, not really over the top but for the price, it made since.
Tinsae, 6-night trip
Verified Expedia guest review

2/10 Poor

Really worn out
Very worn out. Elevator was on its last leg. My drapes were in shreds from sunlight damage.
tamera, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Broken shower head clip
Tomohito, 4-night family trip
Verified Expedia guest review

2/10 Poor

Dirty , unsafe place , bugs in the bed , cockroaches, managements rude and arrogant . Don’t sleep here .
Matteo, 13-night family trip
Verified Expedia guest review

8/10 Very good

Tony, 2-night trip
Verified Expedia guest review

8/10 Very good

The lady in the breakfast area, she was empaty, and patience and the elevador are too dirty and smell so bad, and carpet too
Yvonne, 5-night family trip
Verified Expedia guest review

6/10 Good

There was no extra blankets, they gave us 2 blankets for a family of 6. Also When I asked for towels she said there is limited amount for each room and she gave me 3 towels for all of us.
abdeljawad, 2-night family trip
Verified Expedia guest review

4/10 Fair

Found bedsheet with pee and blood. Fortunately, house keeping was outside and make them change. Towels had black marks. When asked to replace, front desk refused to replace the towels unless the dirty ones were brought to the front desk. Offered to put them outside the door, but didn’t accept. Carpets were dirty inside the room, corridor and elevator. Doors are need paint. This hotel needs remodeling work badly. Suggest travelers to find other alternative hotels.
Jabed, 7-night business trip
Verified Expedia guest review

8/10 Very good

Tewanta, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

The staff was nice but it wasn’t very clean, they didn’t have clean towels, and the hotel was pretty hot and humid.
Brooke, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
Rebaz, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This was a last minute booking but the receptionist was so quick to help me out and I thank him for that. It was quick, convenient, and their beds were amazing.
Ieshia, 1-night family trip
Verified Expedia guest review