The staff was really nice and professional. The hotel is in great condition. However the floors needed to be cleaned along with elevator.
Alicia
2 晚友伴旅程
10/10
Kenneth
1 晚家庭旅程
10/10
Enjoyed the couch area.
Sara
1 晚家庭旅程
6/10
Property was clean but is showing wear. Area surrounding was questionable. Not a great value for the money.
Danny
1 晚家庭旅程
8/10
Michael
2 晚行程
10/10
Attentive staff
Ruddy
8/10
Staff were very friendly and treated you like family. The only thing I have to say is that cleanliness could be a bit better , but I'll still come to this hotel again for traveling.
Victoria
4 晚浪漫旅程
4/10
This hotel would be great to stay at bc it is rather new, close to downtown and the zoo, plus it is in a fenced in parking lot. BUT it is NASTY!! The housekeeping here is absolutely lacking!!! I am not sure WHEN the last time they cleaned any of it is. I would not have stayed here at all but I had already paid in full for it plus it was later in the evening when we checked in so we had no clue where else to go. I would not even take my shoes off to walk on the floor so I kept my flip flops on until I got in the bed bc it was the one thing that you could tell was clean. The floor was NASTY and the bathroom had barely been wiped down. The need a whole new cleaning staff!!!
真實旅客
1 晚行程
10/10
Was above expectations
Sean
1 晚家庭旅程
6/10
The pool wasn't very clean, had hair floating. Felt the floors in the room could of been cleaner, felt dirty walking on them. No working ice machine on our floor, tried the next floor and still not working. Would of been nice to have more than one tiny trash can in the room, there wasn't a trash can in the bathroom at all
Cassie
2 晚家庭旅程
4/10
Didn't like the confusion that is being handled.. Problems were created by this ordeal and was most miserable the whole time.
Karl
5 晚商務旅程
8/10
Kimberly
1 晚家庭旅程
6/10
Staff was friendly and helpful. The room was FREEZING when we got there and it took a long time for it to warm up after adjusting the AC. The room was very spacious but a little dirty. There were visible stains on the bed, sofa, and walls.
Katherine
1 晚家庭旅程
10/10
Susan
1 晚行程
10/10
Clare
2 晚行程
10/10
Nora
1 晚家庭旅程
6/10
They needed more staff!
Patty
2 晚行程
10/10
Jay
1 晚行程
6/10
The hotel was nice enough for our purposes, but there was a decent amount of small bits of previous guests' trash in the two room we reserved. Clothing tags, paper, hair tie and a counter that hadn't been wiped clean.
Also, there's a gap under the doors leading out of the room into the hall and the shared door to the adjoining room. We heard loud and clear what was going on next door - thankfully just loud sports updates on someones phone. I took the couch cushions to create a noise barrier.
Good breakfast options and a very short drive to downtown and Newport.
真實旅客
1 晚家庭旅程
10/10
David
1 晚行程
10/10
William
1 晚行程
10/10
Very nice staff. Good location with onsite parking.