Beautiful hotel is like staying in paradise. Staff is incredible.
Teresita
Teresita (3 晚友伴旅程)
Orbitz 真實旅客評價
8/10 很好
2025 年 2 月 22 日
Cheryl
Cheryl (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 21 日
Necesito renovación
Realmente el hotel se ve bastante viejo.
Tiene unas instalaciones muy bonitas que podrían aprovecharlas renovando las habitaciones y estancias.
Los cuartos de muy buen tamaño y cómodos.
Las regaderas no tienen agua muy caliente, llega a tibia.
El área de restaurante muy antiguo.
Lo calificaría como “average”. Si no se actualiza no creo que volvería a hospedarme a en ese hotel.
Por el mismo precio, en la misma área hay muchos mejores y actualizados.
Janeth
Janeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 8 日
Love it
Garrick
Garrick (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 4 日
muy linda
Roxana
Roxana (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 31 日
The facility was nice. The staff was wonderful.
Pavan
Pavan (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 30 日
Min
Min (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 27 日
Food was incredible! Being in the rainforest, the foliage on property was gorgeous! Rained our whole stay there so did not get any views of the volcano unfortunately.
Melanie
Melanie (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 15 日
Overall a great experience
Nathalie
Nathalie (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 14 日
Las habitaciones muy amplias, las vistas increíbles, el servicio increíble, nos ayudaron a coordinar transporte, tours y todas las dudas que tuvimos nos las respondieron en seguida y con una amabilidad excepcional. Las aguas termales increíbles. Definitivamente te recomendaría hospedarte aquí.
Martina
Martina (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Ying
Ying (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 26 日
We picked this one for the volcano view from the balcony in the room. But our room is on the first floor, a lot of trees and plants blocked our view. Very disappointed. Other than this, it’s a beautiful hotel with good service.
Yi Xuan
Yi Xuan (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 22 日
Temperature of hot springs and bathrooms hot water were too low. Hotel was old. Mattress was too poor quality and noisy . Sofa’s bed was too bad and noisy. Interior Hot tub was pretty bad and made all the room wet.
All staff were very friendly. Location was beautiful. Food was great but room service menu was limited.
All in all together it is too much expensive for no reasons.
Hadi
Hadi (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 22 日
Beautiful resort however had very loud people up all night very loud moving furniture so we asked to be moved however they said they do t have any other openings and so 2 of our days were spent with very loud disrespectful neighbors lesson learned request top floor room because not worth $350 a night to hear people stomping and moving furniture all night long
Brandon
Brandon (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 19 日
Hotel views and rooms were amazing. Grounds were also ideal. Close to arenal as possible. Hot springs on site were also very cool! Large rooms and super comfortable.
Jens
Jens (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 18 日
Mark
Mark (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 12 日
Great food, wonderful staff and absolutely stunning property!!
BEBI
BEBI (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 11 日
Amazing
Amazing views, very clean and everyone was incredibly nice!
Nicholas
Nicholas (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 11 日
Great location and large.sized rooms. Hot tub in room is a plus. Problem is thst there is no hot.water.in showers.even though we.complained twice. Hotel is dated but still nice. They need more.lights in the room.
VIJAY
VIJAY (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 6 日
Very nice property. Great time to kick back and relax. Breakfast was very good. Couldn’t see the Volcano because of the time we went but it was still nice.