The stay was great and everything went well.
Edwin was a great help with our stay.
Recommended 10/10
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
I had an amazing time on vacation and celebrating my sister birthday. The hotel staff were hands down incredible. Our room was clean and spacious. I will be returning to this incredible property. The entertainment was next level and the beach was gorgeous.
Felicia
Felicia (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Great time
We had a great time. The resort was beautiful and the staff was friendly and heblpful. Good food too. Would definitely recommend.
William
William (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 17 日
Terrivel
Pedro Paulo
Pedro Paulo (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Dennis
Dennis (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Concierge Edwin foi perfeito
Amamos a estadia no hotel, principalmente a recepção do nosso conciege Edwin, ele foi maravilhoso e atendeu a todas nossas necessidades, superando todas as expectativas.
Leticia
Leticia (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 19 日
Nice,
Clean and well appointed , Edwin our host was very accommodating
Armand
Armand (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 19 日
Edwin is the best hotel representative we’ve ever had! He did everything for us from reservations to delivering milk for my baby! Truly made our stay comfortable, convenient and enjoyable!
Maria Bianca
Maria Bianca (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 18 日
This was a superb experience indeed. The property staff are polite, courteous and very helpful. Mr Edwin who checked me into the property when I arrived is an excellent host, and kind and very respectful young man. He made many worthy suggestions for where to eat and places to visit and events to attend on the property. The facility is clean, beautiful and safe. Sweet memories for me.
Adetokunbo
Adetokunbo (4 晚友伴旅程)
CheapTickets 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Edwin was absolutely fantastic. He was like a friend. Had everything ready for us and we were treated like family. Could contact him anytime and he had it ready without issue. Absolutely love him and can’t wait to see him again!
Eric
Eric (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Edwin was excellent with us. He looked after us throughout the whole stay at Grand Palladium. He also kept his promise to do something special for my daughter’s 16th birthday.
My family and I had an amazing time and definitely coming back again. I will tell all my relatives and friends about Grand Palladium.
Gonna miss you guys!!!
William
William (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 16 日
The staff were very kind and welcoming.
Our room cleaning was the best. Jose Luis took such good care of us. He really went above and beyond. Edwin checked on us everyday and was so helpful for all our needs. The beach access was beautiful.
Trudy
Trudy (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Over all we enjoyed the stay. Lovely beaches and pools
Employees are supper friendly,
Rudran
Rudran (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Edwin our concierge was fantastic and made the trip absolutely a breeze. And it was all done via text without infringing on time. Edwin was awesome.
Vivek
Vivek (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 6 日
Edwin was awesome , always made sure we were all set in the room . Made our stay very easy
Marissa
Marissa (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 6 日
There was a roach in our bathroom. We notified staff and they came to the room and saw the roach too. They said that they were going to exterminate the room. The very next day we saw another roach in the room. I have pictures. Also the vanity kit in the bathroom was all molded when I when to use it. I didn’t even bother notifying staff because it didn’t want me complaining to ruin my trip. Nevertheless, Staff was extremely nice and welcoming.
Aziza
Aziza (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 1 日
The hotel was great beautiful relaxing was amazing especially Edwin our butler he fantastic very attentive very good service from him we will come back..😀
Paul
Paul (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Great resort. Omar is one of the best butlers on site. Will definitely be returning again in the near future. One of my favourite resorts in punta cana.
Nadije
Nadije (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 27 日
The property eas great, beach nice. I would improve both access to lounge chairs and have staff patrol this (people take more than their share of spots and dont use).
I would like to particularly comend the service provided by our concierge, Edwin Simon, assigned to us upon arrival. Edwin was extremely attentive to pur needs and overall experience, very helpful and a great peraon all around. An exemplary employee and steward of your hotel! Promote this gentleman!
Bradley Andrew
Bradley Andrew (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 24 日
Edwin was great helping us
Sarah
Sarah (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Edwin was amazing…he made our restrains, super friendly and very handsome!
Russ
Russ (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 20 日
Restaurants were amazing, we had many issues with housekeeping and the condition of the room. Towels were not replaced and when we checked in there was sand underneath the blanket. We asked for new sheets and towels but it took a long time to replace and had to call several times.
Cristal
Cristal (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Everything was great. The staff was excellent. I have no complaints. Would go back again.