The front desk person was condescending. She spoke really fast when explaining things, not sure if she was trying to confuse matters. When I told her to stop and stop being rude she began to argue with me, not sure what she was trying to accomplish but I didn't appreciate it.
Paula
1 晚家庭旅程
4/10
Was expecting breakfast ofvsome sort to be out but since it wasca hoil
Tim
1 晚行程
6/10
It was clean, but not like clean. The walls were dirty, the bathroom looked like the bare minimum was done to clean it. No bugs, sheets were clean. Service was okay, we just had one evening front desk personnel who did not seem interested in helping.
KaLisa
2 晚家庭旅程
10/10
it was very quiet and relaxing, i didn't hear anyone which made it feel like we had the floor to ourselves, it wasn't as busy as i thought it would be
Ethan
2 晚浪漫旅程
6/10
Stacey
2 晚家庭旅程
10/10
The staff was really nice and very helpful.
Bonnie
1 晚商務旅程
8/10
Breakfast included with lodging would be nice!
Greg
4 晚行程
4/10
When I checked in, there was no one at the front desk. I walked around the lobby looking for someone for 15 minutes or so. Parking had to pay by your phone in advance - was separate billing from hotel. Advertised a buffet, but had to order off the menu instead. Won't be staying here again.
Bob
2 晚商務旅程
6/10
Pictures are spot on but cleanliness wasn’t. Also breakfast comes at a separate cost and the elevator was always breaking down so we had to walk up and down the stairway.
Kimberly
2 晚家庭旅程
2/10
There was a used wash rag hidden behind the shampoo bottles that was super dirty. It was really gross and when I left there was nobody at the front desk. Absolutely disgusting
Jesse
1 晚商務旅程
2/10
Amy
1 晚行程
6/10
Our room did not have adequate curtains to block out any light or provide complete privacy. The bathroom also was not stocked with shampoo as the bottles were not refilled. The lobby was clean. The room was clean and big.
真實旅客
2 晚商務旅程
6/10
The hotel checked us out of one of our rooms for no reason. When I messaged to ask why, they said it looked like we were only using one of our rooms. I assured them we had been using both rooms so she said she would check me back in. They ended up double charging us for our rooms, so we had to spend time going back to the hotel after check out to get that issue fixed.
The rooms weren’t too bad. Beds looked clean, and bathroom was clean EXCEPT the bathroom vent had mold all over it.
Rhonda
2 晚商務旅程
4/10
Our bed looked slept in, there was a used rubber glove in the bathroom, and an old French fry on the floor. Night staff was not friendly checking in when stating we reserved 2 rooms through Expedia when our receipt clearly said one.
Kamryn
1 晚浪漫旅程
8/10
I am not familiar with the area. When I checked in, the front desk did not tell me that parking needed to be paid when arriving or your vehicle can be towed. I thought there would be a ticket system where you paid when you left but that is NOT the case.
Crystalen
1 晚家庭旅程
10/10
Our room wasn't ready at check-in. However, the front desk staff were incredible kind. They sent someone to clean the room as soon as we arrived. We parked in the secure parking area and fifteen minutes later we were in our Junior Suite. The bedding was freshly laundered, the bathroom was clean and adequately stocked. It was quiet, comfortable, and less than a 10 minute Lyft to the T-Mobile Center. Great place to stay.
Megan
1 晚家庭旅程
10/10
Yessica
1 晚家庭旅程
4/10
We were stuck outside our room for hours because the batteries in the RFID door card reader were dead.
Alexandre
2 晚商務旅程
10/10
We stay here once a year and always a good experience. Fast, friendly staff and clean, quiet rooms.