all are hand wash, even the one near the bath tub. and cant open the window cause of broke handle, ask for help from staff, really not helpful! wait at the lobby for 25mins, finally willing to change another room for me! really cant stay a room without oxygen over night
Joanne
Joanne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 11 日
Lai Man Decca
Lai Man Decca (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 2 月 12 日
The area underneath the bed cover is very dirty, and the shower tools are not in good condition. It is difficult to control the temperature of the warm water. However, the overall space is good.
Ka Yee
Ka Yee (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 30 日
The room is too cold.
Siu Kwan Danny
Siu Kwan Danny (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 27 日
1st room I checked into - you could not close the large windows (road side noise and cold), as the handles had been removed. The second room did have the windows closed, but still no handles, just holes where they should be.
Rooms are very tired and show signs of wear and age.
Alarms kept going off in the night, no guidance on what to do and no answers from reception to indicate if there was a problem or emergency.
No reasons or apologies on the check out process.
I recommend using an alternative hotel if available.
Peter
Peter (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 19 日
I stayed for 3 nights and there was no housekeeping visits for the entire stay. The toiletries and tea, coffee sachets etc were not replenished. Otherwise good value for money
SURITH
SURITH (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 18 日
The staff were pleasant. The hotel is rather 'tired' especially the bathroom. No Plug socket next to the bed for mobile phone to be connected. Breakfast was not as good as in the past. The 'hot food' was cold despite being on a heated plate - it had obviously been sitting for a while. The fruit salad is tinned rather than fresh fruit. Cheese was dry and not refreshed.
Anthony
Anthony (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 15 日
The room was very cold although a portable heater was provided. The children beds weren’t so comfortable and another pillow would have been appreciated.
When we come we were told that the breakfast would have been a bit tight due to a big group booking. Although I appreciate their honesty we ended up not booking the breakfast.
Syed
Syed (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 14 日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 12 日
The room was rather dated and tired.
The TV didn’t work.
I went to try and close the window to cut out the noise of the busy M1 motorway and the handle was loose in its housing, when I tried to turn the handle it just came apart.
I needed a shave in the morning and there wasn ’t any plug to fill the basin so had to do it with running water.
I couldn’t be bothered to complain as I was only stopping there for the one night and will never stay there again.
On the plus side, I do have to say the the staff at reception and bar/restaurant were very good indeed.
I certainly won’t be staying there again.
Graham
Graham (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 11 日
It was all fine
Jamie
Jamie (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 7 日
Bathroom had a leak
Tracy
Tracy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 7 日
Tracy
Tracy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 6 日
Room was clean
But mattress kept sliding off to one side throughout the night
Dawn and Alexis
Dawn and Alexis (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 4 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 4 日
Carl
Carl (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 3 日
Dirty mattress and lots of black mould in bathroom
Lindsay
Lindsay (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 1 日
At 20 minutes before my checkout time, your cleaning staff decided to enter the room I was in without my permission demanding that I check out. At that time I was naked and about to dress up. Additionally, there was a No Disturb sign at the door.
I felt that was an invasion of my privacy and security at the hotel. I paid for the late checkout at 1pm which was not respected by the hotel.
I have been using the Ramada hotel for over two years and there I am very disappointed to be violated and receive such unprofessional service.