我可否免費取消島嶼觀光旅館的預訂，並獲發全額退款？

可以。島嶼觀光旅館在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

島嶼觀光旅館是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

島嶼觀光旅館是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

島嶼觀光旅館的登記入住及退房時間為何？

你可於 15:00 開始登記入住。退房時間為 11:00。

島嶼觀光旅館是否附設娛樂場？

否，此酒店不設娛樂場，但元素賭場 (11 分鐘車程外) 就在附近。

島嶼觀光旅館店內與附近有什麼好玩？

你可享受踩單車、遠足及橡皮艇等附近活動的樂趣，並到鄰近的高爾夫球場練習揮桿。附近其他休閒康樂節目包括生態遊。

島嶼觀光旅館附近區域有何特色？

島嶼觀光旅館位於維多利亞市中心，短短 7 分鐘步程可到Save-On-Foods 紀念中心，15 分鐘步程即達皇家卑詩博物館。

維多利亞島嶼觀光旅館優惠

Q: 島嶼觀光旅館是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 島嶼觀光旅館是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

4/10 一般

2025 年 10 月 19 日

Not good I will avoid staying there in the future

Dave (3 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 19 日

Kolya (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 10 日

Richard (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 30 日

Neglected

Shabby overall. Non functioning Power outlets, and light, stained shower curtain. No iron. Street noise made it hard to sleep.

Maaza (3 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 30 日

BEWARE

the ONLY thing i can say positive about this place is location. The service was f'ing terrible, the cleanliness was f'ing terrible, and well, everything here was f'ing terrible. Elevator broken, underground parking sketchy, the whole place smelled like dollar store fragrance.....the welcoming committee was "customer is NEVER right.....it's a low budget hotel, what do you expect?" when we complained about our severely stained mattress cover. We didnt have a fitted sheet on one of the 2 beds or a clean pillowcase on 1 of our bare pillows (a cpl of them had pillow cases, we had 8 pillows). When we unzipped the mattress cover to remove it's stained contents, we discovered what looked like a crime scene on the mattress. We had the front desk guy, who checked us in, to come in and look at it. He showed up with a fitted sheet rolled up in a ball and handed it to me. It wasnt folded, looked like it was pulled off another bed last minute. He was not slightly affected by the state of the sheets and proceeded to tell us we should not be taking the mattress cover off. He said he was told by a man who knows hotels and travels the world trying out hotels everywhere, that you are supposed to sleep between the comforter and sheets. The sheets get cleaned but nothing else. I'm sorry....are we crazy? Does anyone else NOT sleep under sheets??? I expect in EVERY hotel, motel, inn, airbnb, vrbo, etc that i have a 1. Fitted sheet, 2. Sheets, 3. Comforter 4. Extra blanket. Wouldn't give us a refu

katie (1 晚友伴旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 29 日

Clean and comfortable beds on the plus side. Free parking. Not in a great area, lots of noise and people having a tough time in life all around. Staff was friendly but building is run down. Didn’t feel insafe but not particularly comfortable with family

Cory (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 29 日

Front desk clerk had to leave to deal with something before we could be checked in so another clerk stepped up and helped us check with no problem. Hotel offers free coffee and tea in room but only coffee was present. Not a worry as Victoria is loaded with tea shops locally. After an evening event, there were loiters outside the main entrance and 2 followed me into the building unchallenged. I was pretty sure they weren't guests guests and I felt uncomfortable when they follwed me down the hall but they went past my door and didnt cause any problem that I know of. I just felt weird about it. We were able to leave our luggage in a secure common room the next day after checking out. That made our daytrip so much more convenient. Lots of transit nearby and walkable distance from downtown. A bit on the noisy side due to the neighbouring shelter and number of amdulances using the road. The inn itself was pretty quiet and it was acceptable for a one night stay. We had 2 queen beds, very comfortable, a shower with good water pressure and enough towels. A decent, clean room at a reasonable price during shoulder season.

Catherine (1 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 29 日

Jennifer (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 24 日

Decepção

Fiquei muito incomodada com a limpeza . Banheira e parede do chuveiro muito encardidos. Camareiros não limpam adequadamente. Quarto velho , com aquecimento sem funcionar. Tinha uma aquecedor portátil que mal aquecia o quarto.

corintha (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 22 日

It's in bad need of renovations

Helene (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 13 日

Poor quality

Front desk staff were barely interested, never looking up as we walked through reception. The room we had didn’t have a shower, just a shower hose attached to a jacuzzi bath that had seen better days, the jets of which looked like they’d not been cleaned in months. No bedside lamps, just 2 standard lamps on the other side of the room, so unable to switch on or off without getting out of bed, and walking across the room. The a/c was so poorly fitted, there were gaps around it, and the sound from the street outside was just as loud as if there was an open window.

John (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 5 日

Joel (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 30 日

Pretty mid.

The air conditioning in the room didn’t work. The shower was kinda gross… some mold. There were many homeless drug addicts right outside the window.

Jon (3 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 28 日

Marta (4 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 26 日

VERY DISAPPOINTED!

I was very disappointed with my recent stay at this hotel. The first room we were given had a strong smell of cigarette smoke. When we reported this to the reception and asked for a different room, they came to check and insisted that it didn’t smell like smoke, claiming that all rooms have the same scent. This was clearly not true, as my friend’s room had no such smell. What made the situation worse was the attitude at the reception. They spoke in their own language while laughing, which felt very disrespectful and unprofessional. Eventually, they gave us another room, but without any apology or effort to make us feel welcome. We were told that if we weren’t satisfied, we could just leave and get a refund—again, no apology for the inconvenience. There was also no basic hospitality. No greeting when we arrived or when we left, which made the whole experience feel cold and unwelcoming. On top of that, the elevator did not feel safe. At one point, it opened its doors while still moving, which is a serious safety hazard. Overall, the experience was unpleasant, and I wouldn’t recommend this hotel due to the poor service, lack of professionalism, and safety concerns.

1 晚家庭旅程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 25 日

Barbara (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 17 日

Good. Old rooms

David (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 10 日

gao (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 7 日

Ali (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 6 日

Tanya (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 4 日

Big furniture little room

The room was excessively small for the size of the furniture. Made getting around the room challenging. The fitted sheet was dirty so we slept on-top of top sheet. The bath tub as very slippery but the mat given to provide traction was mildew covered. Staff were not overly friendly but not unpleasant. Other than the location not a lot to say positive about the place. In a big need of a thorough make over and renovation. Not good value for the cost of the room.

Gary (3 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 3 日

Don’t stay here

This place is disgusting. Worst hotel room I’ve seen in years. But we had no choice, everything else was booked for the holiday weekend.

michael (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 29 日

Al (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 23 日

Ingo (2 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 22 日

The bedding smelt like pee, my room wasn't ready when I checked in and there were noisy druggie people yelling at night outside. Its a great location and I was grateful for the underground parking. If the rooms were giving a major steam clean it would maybe be ok. Sorry. I am not super picky but it was not nice.

Helen (2 晚行程)

Expedia 真實旅客評價

島嶼觀光旅館

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常見問題

我可否免費取消島嶼觀光旅館的預訂，並獲發全額退款？

島嶼觀光旅館是否允許寵物入住？

島嶼觀光旅館是否設有店內泊車位？

島嶼觀光旅館的登記入住及退房時間為何？

島嶼觀光旅館是否附設娛樂場？

島嶼觀光旅館店內與附近有什麼好玩？

島嶼觀光旅館附近區域有何特色？

島嶼觀光旅館的評價

評價

不錯

5.4/10

6.8/10

5.4/10

5.2/10

5.4/10

評價

4/10 一般

Dave

2/10 欠佳

Kolya

4/10 一般

Richard

2/10 欠佳