Hotel lobby was stunning ~ it’s a pity the rest of the hotel doesn’t live up to it. The room we had was very tired with damaged, scraped furniture. The carpet did not feel very nice underfoot and the air conditioning was extremely noisy. As we were only there for one night it was tolerable but wouldn’t really like to stay any longer.
Jacqueline
1 晚行程
10/10
Shari
1 晚商務旅程
2/10
Horrible experience. Was charged a 300 dollar smoking fee when we did not smoke in the room. Absolutely ridiculous, and the manager at the front desk was ZERO help, and rude!!!
Luke
1 晚友伴旅程
4/10
We came 2pm and had to wait for the room or pay for «early» check in. Not possible to buy any food and coffe shop closed 2pm. No service by the pool, shower not working. No customer focus. How difficult can it be:-( advise parking 2 blocks down, 1/3 of the price..
Pål Andre
1 晚家庭旅程
6/10
The hotel’s location, valet and front desk were the best part. One elevator shuddered when in use, the room had a damp smell like mildew/mold. The bathroom was in bad need of an upgrade. I wouldn’t stay there again, and it wasn’t worth the money we paid.
Lisa
1 晚家庭旅程
10/10
In town for business. Convenient location. Desk staff were helpful, warm, and friendly. Bed was super comfy. Shower needed a little TLC but overall good.
Philip
1 晚商務旅程
4/10
Staff was great.
Sheets dirty and despite entering in the room and clean the room the sheets never got changed. Towell had ALSO spots of make up and were dirty as well.
真實旅客
2 晚商務旅程
8/10
Nice location close to the bay. Comfortable King Suite had an extra room. Recommend a desk and office chair in the extra room for work activities.
chaula
2 晚家庭旅程
8/10
Amazing location and great hotel. 55+ tax and tip for parking is the downfall. No other options.
Amanda
1 晚友伴旅程
6/10
It was very okay. Not great. Not bad. Just okay. It seems like an old hotel that’s been renovated but now it’s time for another renovation. It was decent but slightly outdated. The bathroom was VERY small and needed a little attention. One of the elevators was rickety. It was like the little engine that could. I think I can, I think I can, I think I can. Needless to say, I did not take that elevator again even though I was on the 11th floor. The price point should be about $125. Any more than that and you’re not getting your money’s worth.
Naivasha
1 晚家庭旅程
10/10
Lonnie
1 晚行程
10/10
Joanne
2 晚行程
2/10
Not sure how it is possible that a Hilton has rooms with carpet that is so stained and smells so bad in the first room they gave me. Then the second room I opened the door and it had the mattress off the bed and standing up in the room with what I hope was only water stains. Since I checked in so late I had no choice but to stay the night in the third room but was gone next morning early never to return.
真實旅客
2 晚商務旅程
8/10
John
1 晚行程
10/10
shawnessy
1 晚行程
8/10
Joshua
2 晚行程
2/10
Room smelled extremely musty, carpet had stains and the floor was wet by the dresser. After looking, the fridge was frozen and leaking on the carpet. Found a live cockroach in the bathroom.
真實旅客
2 晚行程
10/10
Great quick weekend getaway! Nice and clean, great location close to lots of cool places to go.
AMIA
2 晚行程
10/10
Jasmine
2 晚行程
10/10
Nicholas
3 晚行程
4/10
Arrived friday night and everything was good, staff was friendly and all that was cool but the elevators were kind of rickety and shook pretty bad, was a little scary. The tv was kind of working but the one in the bedroom wasn't working. I informed staff members that the coffee maker wasn't working and i was told it would be resolved soon. The bed was very comfortable and the the room space was great but i was disappointed by these other things. Oh and by the way the shower wand for the handicapped tub was spraying out of the hose connector.