Front desk staff were very friendly and seemed to be trying hard. Cleaning staff could have been better in a number of ways. We watched someone pushing a mop bucket run into a desk and spill mop water all over the floor and still walk off without cleaning up the spill despite having the mop & bucket right there with him. I also saw a few stray hairs in the bathroom when we arrived which no one ever likes to see. Shower curtain had mold buildup on the bottom of it and our room did not have any wash cloths. Breakfast was good and they kept the coffee and cream refilled despite a very big rush of people/full breakfast area in the morning.
Carin
1 晚行程
10/10
I always enjoy my stay here.
YVETTE
1 晚行程
10/10
We have stayed at this hotel before and it was good.
The good:
Staff is very friendly, was surprised to hear about parking charge (3.97 per day) as that wasn’t a thi nh the last time we stayed but it was fine.
When you enter the room it is very spacious and welcoming. We had a suite with 2 queen beds and a pull out sofa. A quick glance in the bathroom and it was a standard toilet and full size tub/shower, towels neatly stacked and what looked to be shampoo, conditioner and body wash on the wall.
Our room had a mini fridge, coffee maker and a microwave as well. The hotel was quiet (we stayed just overnight Sunday/Monday for a funeral) and the pool and hot tub were mostly empty which was a great option for the kids and was open late (til 10pm)
The Not so good:
There was a large stain on the curtain that from far away looked like blood, maybe candy or something not sure. After we had moved the blanket there was a splatter stain on the coverlet towards the end of the bed. While using the shower there was actually no shampoo just 2 containers of body was and the conditioner was empty. My own fault for not checking. The night table between the beds had some sticky substance on it as well so not sure that our room was actually cleaned prior to checking in. We did check in early but when we did we were told they had rooms open and available. I didn’t call the desk because we were exhausted after burying my grandfather and just needed sleep and not to switch rooms.
Kassandra
1 晚家庭旅程
10/10
Nuno
2 晚行程
8/10
真實旅客
2 晚行程
6/10
The hotel was smaller than expected. Upon arrival there were literally no bathroom amenities - no soaps in the bathroom no lotion no wash clothes for that matter. We have stayed at many Marriot beaded hotels and this was the worst.
Holly C
1 晚家庭旅程
10/10
Ginger
1 晚行程
4/10
Marc-Olivier
1 晚行程
10/10
Sally
3 晚友伴旅程
8/10
Rochelle
3 晚行程
10/10
真實旅客
1 晚行程
8/10
Frank
1 晚行程
6/10
Stayed 5 nights, 2 of them without hot water. Not fun taking a shower in at best lukewarm water. Breakfast was good, room was clean, bed comfortable - but the lack of hot water was quite inconvenient.
Kenneth
5 晚家庭旅程
10/10
Kendaline
1 晚行程
8/10
The hotel can be hard to get to if you’re not paying attention, but maps did ok making sure we got there. The first night I couldn’t get hot water to work. We called down to the front desk but were placed on hold so long we gave up. The next day the hot water worked and we didn’t have anymore issues with it. There was a w shaped stain in our tub as well.
Breakfast was more than good. They were slow to restock items when it ran out though.
真實旅客
2 晚家庭旅程
10/10
Pauline
1 晚家庭旅程
10/10
orlando
1 晚行程
8/10
Cheryl
1 晚家庭旅程
2/10
Julianna
2 晚行程
10/10
David
2 晚行程
6/10
Small crowded pool, mold around shower and the elevator made a horrible noise and started shaking. Only use the stairs!