Mercure Auckland Queen Street

Hotel with restaurant, near Queen Street Shopping District

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Standard Room | Individually decorated, individually furnished, desk, laptop workspace

Individually decorated, individually furnished, desk, laptop workspace

In the heart of Auckland, Mercure Auckland Queen Street offers a blend of comfort and convenience. With happy hour at Lone Star restaurant, dry cleaning services, and a 24-hour gym to stay active.

Excellent

Popular amenities

Connecting rooms available
Bar
24/7 front desk
Gym
Parking available
Laundry facilities

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Self parking
Business center
24-hour front desk
Front-desk safe
Laundry service
Conference space
Meeting room
Multilingual staff

For families (6)

Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Premium TV channels
Daily housekeeping
Coffee/tea maker

$83 nightly

Oct 26 - Oct 27

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Oct 19 - Oct 20

Tomorrow

Oct 20 - Oct 21

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Deluxe Room, Balcony (High Floor)

Very good

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

213 sq ft
Sleeps 2
1 King Bed OR 2 Twin Beds

Standard Room

Very good

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

Eco-friendly toiletries

213 sq ft
Sleeps 2
1 King Bed OR 2 Twin Beds

Superior Room, Balcony

Exceptional

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

213 sq ft
Sleeps 2
1 King Bed OR 2 Twin Beds

Standard Room, 2 Queen Beds

Very good

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

Eco-friendly toiletries

215 sq ft
Sleeps 4
2 Queen Beds

Similar properties

Free WiFi
Restaurant
Connecting rooms available
Air conditioning

$82 nightly

Oct 26 - Oct 27

Total with taxes and fees

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About the neighborhood

500 Queen Street, Auckland, Auckland, 1010

What's nearby

University of Auckland - 2 min walk - 0.2 km
Queen Street Shopping District - 2 min walk - 0.2 km
Sky Tower - 13 min walk - 1.1 km
SkyCity Casino - 13 min walk - 1.1 km
Auckland Ferry Terminal - 4 min drive - 1.5 km

Getting around

Auckland Intl. Airport (AKL) - 26 min drive
Auckland Grafton Station - 19 min walk
Auckland Britomart Station - 20 min walk
Auckland Newmarket Station - 29 min walk
Gaunt Street Tram Stop - 24 min walk
The Strand Station - 26 min walk
Halsey Street Tram Stop - 26 min walk

Restaurants

‪Chadam - ‬3 min walk
‪The Langham Auckland Winery - ‬4 min walk
‪Our Land is Alive - ‬4 min walk
‪Eight Restaurant at Cordis - ‬2 min walk
‪Masako Sushi & Sake Bar - ‬2 min walk

About this property

Mercure Auckland Queen Street

When you stay at Mercure Auckland Queen Street, you'll be in a fantastic location, just a 5-minute walk from Queen Street Shopping District and University of Auckland. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Mount Eden and Eden Park are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

- 96 rooms

Arriving/Leaving

- Check-in start time: 2:00 PM; Check-in end time: anytime
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM
- Late check-out subject to availability

Special check-in instructions

- The property charges 2 percent for credit card payments
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Onsite parking available only on request
- Secured covered onsite self parking (NZD 35 per day)
- Onsite parking limited (max 10 spaces per unit)
- Height restrictions apply for onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Continental breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge

Traveling with children

Children stay free (see details)

Working away

Business center
Meeting room
Conference space (323 square feet)

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

Safe-deposit box at front desk
24-hour fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall

Accessibility

Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Well-lit path to entrance

Room amenities

Be entertained

50-inch Smart TV
Premium digital channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker

Sleep well

Free crib/infant bed

What to enjoy

Individually furnished and decorated

Freshen up

Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only

Special features

Dining

Lone Star - Onsite family restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Refundable deposits

Deposit: NZD 200 per accommodation, per stay

Optional extras

Continental breakfast is offered for an extra charge of approximately NZD 25 for adults and NZD 8 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 percent

Parking

Covered self parking costs NZD 35 per day
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Children under 17 years old are not allowed in the fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Auckland Queen Street Hotel

Mercure Auckland Queen Street Auckland

Mercure Auckland Queen Street Hotel Auckland

Frequently asked questions

Does Mercure Auckland Queen Street offer free cancellation for a full refund?

Yes, Mercure Auckland Queen Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Auckland Queen Street?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Auckland Queen Street?

Yes. Self parking costs NZD 35 per day. Parking spots may be limited.

What are the check-in and check-out times at Mercure Auckland Queen Street?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Mercure Auckland Queen Street?

No, this hotel doesn't have a casino, but SkyCity Casino (15-min walk) is nearby.

What is there to do at Mercure Auckland Queen Street and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Mercure Auckland Queen Street?

Yes, there's an onsite restaurant, Lone Star.

What's the area around Mercure Auckland Queen Street like?

Mercure Auckland Queen Street is in Auckland Central Business District, a short 1-minute walk from Queen Street Shopping District and 4 minutes' walk from University of Auckland.