Our room was infested with ants in 3rd floor. Only one member of staff tried to figure out the situation. After first trying to spray - we said unacceptable as we were staying 3 nights- we asked for a new room or a room at nearby hotel. We had to continuously push for a new room before getting one and had to wait for it to be cleaned. We were finally in it at 11:00 at night.
Kathryn
Kathryn (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 6 日
Breakfast could be better
Great place to stay, but the breakfast was “meh”.
stephanie
stephanie (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 16 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 13 日
D
D (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 20 日
Karenelle
Karenelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 19 日
Karenelle
Karenelle (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 10 月 14 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 2 日
Karenelle
Karenelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 26 日
terri
terri (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 20 日
George
George (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 16 日
Curtis
Curtis (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 1 日
Very clean
Mon
Mon (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 11 日
The hotel has been remodeled..everything was really nice, breakfast good..and the Mexican Restaurant in the parking lot..was great!
Lee Anne.
Lee Anne. (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 8 月 11 日
This is a terrible hotel. It benefits from being associated with Hilton suites name but it is no way what that brand promises. It is advertised as “pet friendly” but when you check in and are already on the property they hit you with a 75 dollar fee. The “breakfast” is slim pickings compared to embassy suites in Portland. The room had water damage and the very worst thing is that the hotel has surveillance cameras EVERYWHERE and appear to be more interested in spying on their guests than protecting them. I will never return and I will be much more suspicious of Hilton suites by other names. Oh and the famous Hilton reception is only on Monday through Wednesdays and not on weekends! It’s a total gas light.
ELIZABETH
ELIZABETH (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 10 日
Karenelle
Karenelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 8 月 5 日
Philip
Philip (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 7 月 16 日
Check in time was 3:00 room was ready until 4:36. Room got up to 86 degrees. They could not fix and didn’t have any other rooms available. Breakfast is over at 10am came down to eat around 9 and they had minimal food and I was told they wasn’t going to bring out anymore. Front desk stopped answering the phone. Just a horrible experience
Tonya
Tonya (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 7 月 15 日
Mexican restaurant next door was excellent. Rooms were very nice. Beds comfortable.
** Pool and Hot tub hours 11am-8pm everyday even weekends and not even connected to rooms so not sure the logic.
Susan
Susan (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 12 日
Karenelle
Karenelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 7 日
Newly renovated…pet friendly…excellent Mexican Restaurant next door (Authentic)…three gas stations 1/2 block away…two blocks from CVS…will make this my hotel of choice whenever I’m in Richmond
Dr. Rodney L.
Dr. Rodney L. (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 7 日
Newly renovated…easy access location to the interstate…excellent Mexican restaurant next door…free parking…three gas stations 1/2 block away…will make this my hotel of choice whenever I’m in Richmond…