Booked a room to enjoy the night life in Boston and the hotel turned off the hot water at 11PM to 5AM. Kind of a big letdown to come back and not be able to shower.
Samuel
Samuel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
Patricia
Patricia (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
Nice room with great service. My room was next to the housekeeping closet so in the morning people were in and out of the and the metal door kept on opening and shutting which was a bit annoying and startling me and my dog. Hoped that they would’ve been mindful of closing the door a bit lighter. Other than that. All was well.
cher
cher (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Superbe adresse à Boston
PHILIPPE
PHILIPPE (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
Thomas
Thomas (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 3 日
Amazing staff, walls too thin hard to sleep noise
Customer service was amazing, place nice clean and accommodating. The walls are way too thin.you can hear people snoring and their conversations in their hotel rooms. I got terrible sleep there due to thin walls
Fatima
Fatima (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Truc
Truc (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Great spot
Red Sox game
Anne
Anne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Joseph
The suite was lovely. Joseph at the front desk was remarkably accommodating. Can’t wait to return.
Alex
Alex (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Dale
Dale (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Tess
Tess (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Nice
The experience was really nice. Everything was rather clean and tidy. Nice customer service. Nate at the front receptionist was awesome.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 26 日
Mellissa
Mellissa (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Location was great, rooms were clean but weirdly laid out. Tv on floor and no desk so not many surfaces to set things down on. Beds were comfy. Concierge were friendly and efficient.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 24 日
No room available.
The room was not available upon my arrival. They were fully booked and there was no room for me in spite of the reservation being fully paid in advance.
Staff was initially not helpful, but after discussing the situation, they understood they were at fault and offered a refund and apologized
I've found difficult to find where to ask for the refund from Expedia in the App.