The staff is the most outstanding asset of this property. I am not sure how many preferred guests there are, but, the preferred area seemed quite crowded.
joann m.
joann m. (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 5 日
Christopher
Christopher (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 5 日
All good except the food
Samuel Creson
Samuel Creson (6 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 5 日
The staff are outstanding. Lovely people I mean this. For the most part they really care. The property is old & damp. The food is at best acceptable. It’s ok. Nothing stood out. I lived on cheeseburgers nachos from pool shack. The restraunt food is good but that’s all. Preparation & presentation is fine. The food quality is low. But it’s all inclusive & I suppose you have to make money. Also this property is very small. The pictures are decieving. DO not fall for the fake 200 gift certificate. It’s a time share scam. This is unacceptable. I was shocked.
Jeff
Jeff (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 4 日
Luis Enrique
Luis Enrique (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Carolina
Carolina (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 23 日
We had a lovely time at Dreams for our honeymoon! Staff was lovely and so helpful and accommodating, especially Myriam at the front desk! Pool and activities were great, beach had some seaweed when we went but that’s hard to avoid. It was a beautiful time and we definitely hope to be back!
Abby
Abby (12 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 19 日
Kimberly
Kimberly (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Luis
Luis (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Fatima
Fatima (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 10 日
Had a great time. Great drinks, friendly staff.
Loved the little lagoon beach area!
Paige
Paige (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
We love the feel and layout of this property. Access to everything is a short distance, allowing relaxation. The Staff is exceptional, and always solicitous of meeting our every want and need. This is our 2nd stay there, and we will return.
Deborah A
Deborah A (7 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
Carlos
Carlos (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 30 日
The stay was pleasant
Lady
Lady (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 29 日
The staff was nice. Food is terrible. The Italian restaurant is the equivalent of pasta out of a can. Pool was green with bugs. And don’t try to leave, they won’t refund you. Worst hotel ever. Also, many people smoking illegal substances on balconies, so you can’t even enjoy a smoke free environment. Save yourself the hassle and go stay at a motel.
Phillip
Phillip (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 28 日
Very Nice Place.
Jason
Jason (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 27 日
Food was a total miss at this resort. Very few options and we had to send back food often for being inedible. Otherwise, nice small resort and easy for families with young kids.
Gleb
Gleb (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Perfect
Marcus Vinicius
Marcus Vinicius (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
We appreciated the elevated experience of this resort. Some of our favourite things about the preferred club access were eating at Oceana for breakfast and lunch, the hydrotherapy experience and receiving a beach bag upon arrival. The property was elegant and beautiful with plenty of space. We loved exploring and finding intimate areas to enjoy the beauty quietly. The hammocks, the swings at the bar, the small pools along the ocean. These were all beautiful spaces that felt serene and quiet. It was lovely to find good shade spots on the beach but the early bird gets the worm. It is unfortunate that there is a culture of hogging a spot of shade even if people are not at those spots most of the day. We found the staff to be very professional and the care for the property did not go unnoticed. It was consistently cleaned and we were very impressed with the work done to control the seaweed accumulation. It is no small task and the workers made it so that we could access the ocean without trudging through seaweed. We barely saw any garbage on the beach or by the pools which helped to uphold the overall beauty and experience of the resort.
Brittany
Brittany (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Family vacay on the Riviera Maya
Family vacay! Great pool activities, good food at the buffet
Sushi was ok
Italian great
Steak great
Arnold
Arnold (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Was exactly what we needed. Very kid friendly- so fyi if you are not looking for that;). We navigated around it. The staff was incredible abd so accommodating ! Would def reccomend
Lindsay
Lindsay (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 22 日
Great for families
Talia
Talia (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Great service from all the staff!
Fernando Jorge
Fernando Jorge (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Que estaba saturada, área de albercas muy chica para tanta gente