Todo muy bien con el hotel, perfecto para llevar niños, mi única queja tal vez sería que a fuerza te quieren llevar a desayunar para ofrecerte tiempos compartidos desde que llegas hasta que te vas están con lo mismo, hasta te marcan al cuarto y llega a ser molesto
Cesar
Cesar (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 21 日
Hotel moon palace
El hotel es muy grande, tiene gran variedad de restaurantes y estaciones de comida. La atención del personal es muy buena. Las habitaciones cómodas y con lo necesario para una estancia confortable.
Yesica b
Yesica b (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 9 日
Do not fall for the 90 minute sale tactic
Do NOT attend the “90-minute” sales talk — it’s a trap!
The so-called 90-minute presentation at The Grand turned into over 4 hours of aggressive, high-pressure sales tactics. They try to bully and guilt you into buying 100 weeks of vacation for an outrageous price. Even after leaving, they continue offering “coupons” and pestering you. Please don’t fall for it.
About the hotel itself:
Beautiful, well-maintained property
Great food and dining options
Clean, comfortable rooms
Excellent service from the staff
Be aware: the resort is huge, so expect to either walk long distances or wait frequently for golf carts.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Megan
Megan (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Muito boa, porém os quartos são apertados para um resort
Rodrigo
Rodrigo (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 23 日
Deixou muito a desejar estávamos em
Uma local NIZUC nos venderam um outro local
THE GRAND informando que era bem melhor etc mas infelizmente não subiria as nossas expectativas. Local
Com barulho a noite longe quartos mal cuidado.
Algumas piscinas sujas.
Não vale
O que cobram
Wilderson Abel
Wilderson Abel (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Annie
Annie (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
The only complaint is the sales team being overly persistent to meet with me and other members of my family. We also did not have any instructions on how to check out. I have stayed here many times over the last 2 decades.
Cathy
Cathy (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Jorge
Jorge (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 24 日
JoAnn
JoAnn (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Muy bien. El hotel bien pero la playa tiene mucho zargazo y huele muy mal.
Mauricio
Mauricio (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 9 日
All restaurants is good.
The staff in the hotel were very polite and attentive to us. Smiling and happy to help us too.
Kit Ha
Kit Ha (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Everything was perfect very satisfying with the service
Hipolito
Hipolito (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 8 日
Property is good, but Expedia didn't book free transportation facility with the resort which we had to pay extra! That was the only mess