In the heart of Charleston's business district, Quality Inn & Suites offers a convenient retreat with a free breakfast buffet and gym. Connect to WiFi, meet in the banquet hall or meeting rooms, and enjoy extended parking. The helpful staff has left a lasting impression on previous guests.
Reviews
6.66.6 out of 10
Good
Popular amenities
Non-smoking
Connecting rooms available
Gym
Air conditioning
Free breakfast
24/7 front desk
Main amenities (9)
Daily housekeeping
Fitness centre
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Luggage storage
TV in a common area
Banquet hall
For families (6)
Children stay free
Fridge
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
The current price is HK$654
HK$654
HK$739 total
includes taxes & fees
30 Mar - 31 Mar
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Dining table
TV
Shower/bath combination
Private bathroom
Sleeps 2
1 King Bed
View all photos for Room, 1 Queen Bed, Accessible, Non Smoking
Room, 1 Queen Bed, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Desk
Sleeps 4
2 Queen Beds
View all photos for Room, 1 Queen Bed, Accessible, Non Smoking
Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
CAMC General Hospital - 8 min walk - 0.7 km
Charleston Town Center - 9 min walk - 0.8 km
Charleston Coliseum & Convention Center - 14 min walk - 1.2 km
West Virginia State Capitol Building - 3 min drive - 2.8 km
Getting around
Charleston, WV (CRW-Yeager) - 12 min drive
Charleston Station - 11 min walk
Restaurants
Fife Street Brewing - 6 min walk
First Watch - 7 min walk
Lee Street Lounge - 4 min walk
Black Sheep Burrito and Brews - 8 min walk
Chow Thai - 2 min walk
About this property
Quality Inn & Suites
Quality Inn & Suites offers a great location, putting you within a 15-minute walk of Charleston Coliseum & Convention Center. Guests can visit the fitness centre for a workout, and free perks include self-parking and buffet breakfast daily between 6:00 AM and 10:00 AM. Fellow travellers say good things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
140 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
No alcohol served on site
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Meeting rooms
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Television in common areas
Fitness centre
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Handrails in stairwells
Closed-captioned TV
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Towels
Stay connected
Free local calls
Food and drink
Fridge
Microwave (on request)
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
Indoor pool
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza
Quality Inn Charleston
Quality Charleston
Charleston Plaza Hotel
Best Western Charleston Plaza Hotel
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an on-site casino at Quality Inn & Suites?
No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.
What is there to do at Quality Inn & Suites and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites is in the heart of Charleston, a short 14-minute walk from Charleston Coliseum & Convention Center and 3 minutes' walk from Clay Center for the Arts and Sciences.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Quality Inn & Suites Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Very good
18 October 2024
Good stay good location and good price
Vivek
Vivek, 4-night trip
8/10 Very good
7 December 2024
The staff was exceptional! Made our last minute stay relaxing.
Suzanne
Suzanne, 1-night trip
10/10 Exceptional
27 November 2024
We were a late check in and everything went perfect.
Cory
Cory, 1-night trip
10/10 Exceptional
20 July 2024
Amazing place to stay
Les
Les, 1-night trip
8/10 Very good
7 December 2024
I was located close to where I needed to be. No complaints. Everything was satisfactory.
Iwana
Iwana, 1-night trip
4/10 Fair
25 January 2025
Room was not in great condition.
Breakfast food was not edible.
Someone’s fake eyelashes were stuck to the bottom of the room phone.
Lori
Lori, 1-night trip
8/10 Very good
6 December 2024
Review for Charleston WV
For being an older building in need of some exterior updates, the room was clean, updates where good, no issues with any hvac problems.
Kenneth
Kenneth, 1-night trip
8/10 Very good
3 November 2024
My stay at Quality Inn Charleston was very pleasant. My room was clean and quiet and the staff was very prompt and professional in addressing any needs. I would definitely recommend to a friend.
Meg
Meg, 2-night trip
10/10 Exceptional
18 November 2024
Very close to the outpatient center
Lauren
Lauren, 1-night trip
10/10 Exceptional
29 September 2024
Convenient location
Michael
Michael, 1-night trip
10/10 Exceptional
28 July 2024
Nice place and easy check in
Chandra
Chandra, 1-night trip
10/10 Exceptional
7 December 2024
Good
Riyan
Riyan, 2-night trip
10/10 Exceptional
15 September 2024
The hotel is under a very good management. Everything is in order and thoughtfully organized.
Enjoyed our stay very much!
Rada
Rada, 1-night trip
10/10 Exceptional
15 September 2024
Viajera
Room was very comfortable, really like it
I recommend it
Patricia
Patricia, 1-night trip
6/10 Good
19 October 2024
There was a lot of homeless people around hotel and we didn't feel very safe with little kids
joe
joe, 1-night trip
4/10 Fair
25 November 2024
The people who worked at the hotel were lovely and we had a great breakfast to get us out the door and on the road
Unfortunately, there is barely a lobby for a hotel. There are limited door accesses. The parking was very concerning, and the overall condition of the total disrepair.
holly
holly, 1-night trip
10/10 Exceptional
28 July 2024
Hotel was nice. Area was alleys.
Mark
Mark, 1-night trip
8/10 Very good
4 May 2024
Stop over on our way to Hilton Head.
Marion
Marion, 1-night trip
4/10 Fair
9 December 2024
No kleenex and very little toilet paper. The beds were very comfortable, pillows were flat. No phone in room to call the desk. Window had only a sheer covering, so all light from outside illuminated the room. The sink had no stopper to close. Carpet just inside of room had large stains.
Janice
Janice, 1-night trip
6/10 Good
7 December 2024
We stayed one night here. The room wasn’t horrible. They definitely need new beds and to update the property. It has t been updated in well over 15 years. The morning breakfast buffet they said runs from 6-10am, we went down around 7:30 and there was no food left. You could make a waffle or have dry cereal (no milk). We ended up going to first watch (walking distance) and they had a great breakfast. If I were to come back to Charleston, WV I would not stay at this hotel again.
Thomas
Thomas, 1-night trip
10/10 Exceptional
27 January 2024
Amazing place and great staff
Michael
Michael, 1-night trip
6/10 Good
13 September 2024
Staff was absolutely amazing! Only complaint was little to no channels were working. With three kids that just wanted to chill after having a super busy day that was a little bit of an issue but besides that we will definitely stay again!
Roxanne
Roxanne, 1-night trip
8/10 Very good
11 October 2023
Great staff, great location.
Eric
Eric, 5-night trip
4/10 Fair
11 September 2024
The room had many stains on the floor, the towels were damp, and the swimming pool was filled with scummy water. Plus, my rental car got tagged while parked overnight. The staff at the front desk for checking in were super friendly and nice.
Jennifer
Jennifer, 2-night trip
4/10 Fair
15 November 2024
Felt unsettling entering empty lobby by side door from dark empty parking lot having uneven ground. Often clerks not visible as enter. No security between entrance and elevator. Remodeled room tidy and bed and bath generally clean but not scrubbed.