The room was filthy. Live bugs on floor - one large bug walked across my bed. the bed coverings had burn holes in them. The bed mattress was completely broken down all I could feel were springs / support. Could not shower as the water only trickled out.
As a long-standing Hotels.com member I would like to request a refund.
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 21 日
Jay
Jay (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 14 日
The rooms are older but they were clean. No issues with cleanliness. The check in man was really kind and patient
Chanda
Chanda (6 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 12 日
I didn't feel all that safe, seeing & hearing foot traffic as well as cars and doors closing, and the fact that with the door being closed it really wasn't, I could see outside through the door(gap), the chain lock was busted, hanging by a stripped nail barely hanging on/in itself.
Malcolm
Malcolm (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
Front desk refused to give us extra pillows or an extra blanket, cigarette burns on blankets, sheets were stained, beds were highly uncomfortable, room was DIRTY, walls are paper thin and could hear people next door having normal conversation, sink leaked.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 26 日
Melanie
Melanie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 21 日
The worst place I’ve ever stayed in my life
I will never run another hotel at that place. It was awful and the room was nasty. It has cigarette burns all in the blankets hose in the walls bathroom nasty, and the room was awful all the way around they would not give me a refund so I had no choice but to stay and then they charge me a deposit after I had already made room reservations, and I would never ever recommend anyone to stay there. They are nasty rude and that room was so nasty. I wouldn’t even want my dog to say it, but I had no choice at the time I asked for my money back and I was told they could not give me my money back nor my deposit back
Chrisdetta
Chrisdetta (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 20 日
Matthew
Matthew (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 13 日
Thought the place was ok for an older hotel. Shower was broken and had tape on shower head, comforter had cigarette burn holes and smell of place was not good. You could see daylight through the door casing.
Cindy
Cindy (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Everything was fine
Crystal
Crystal (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 8 日
Jessica
Jessica (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 8 日
Don’t stay here!
This place is dirty! Found stuff in drawers that maids did not remove. There is a crack under the door big enough for a snake, mouse, or any small critter to come into the room! Cracks in my ceiling and bathroom ceiling unpainted. Breakfast is a joke! Choice of Raisin Bran or Frosted Flakes, warm OJ, apple juice and milk! That’s all. Tried to get breakfast my 1st day at 9:01 and was told “no breakfast is over at 9:00! Would not recommend this place to anyone!
Enrique
Enrique (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 5 日
Staff was very polite front desk housekeeper the room was all right I didn't have no problems the only thing I did not like was being at the back of the building I like to be up front on the bottom floor
Bridget
Bridget (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 4 日
Don't waste your money here
The jet tub was broke a waste of money $115.00 a night and a $50 deposit i feel like i was rob
Darryle
Darryle (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 4 日
Dirty rooms, old beds and bedding was burn with cigarettes in a non smoking room, very unsafe area, worst customer service. Not recommended at all
Jose
Jose (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Sleep tight
It was peaceful and relaxing
Rebecca
Rebecca (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Honest, convenient, safe, trustworthy, quiet, and more
Deanna
Deanna (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 27 日
A great stay👍😎
I had a really nice time and everything was so clean and nice and the staff was very understanding and cooperative and I just love their heated pool
Rebecca
Rebecca (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 25 日
False advertising
We booked this hotel because the room advertised having a sleeper sofa. After driving 6 hours, we got to the hotel only to find out that it didn't have a sleeper sofa. The hotel refused to accept responsibility for the listing, and they refused to give me a refund so I could book a room at another hotel.
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
LaDarius
LaDarius (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 20 日
Laquasia
Laquasia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
luis
luis (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 8 日
Cheerry
Cheerry (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 7 日
Staff was very rude had to have a deposit which I was not informed about it was not a handicap accessible room I was put on the top floor