The room was supposed to be a queen bed but im sure it was a full.
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 30 日
The carpet on the floor was nasty, stained, dead bugs. Chair ottomon had dark stains. Heater didnt work in the hot tub. Asked for some orange juice for my husbands low blood sugar around 1030pm. Keep in mind they serve breakfast. I was told they didnt make it until morning. Im sure they dont freshly squeeze the juice. We went down for breakfast the next morning in the time frame they served breakfast. There was nothing left even though it was way before they stopped serving it.
angelia
angelia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
I would definitely recommend other, and come back.
Shantel
Shantel (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 26 日
Eugene
Eugene (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 24 日
Never again
First of all the pictures online is definitely not what i saw when i got there. The foyer and carpet down the hall was digusting. Went into the room and it looked good until I went in the bathroom. There is no way they cleaned it. Urine stains on the floor beside toilet. Sheets had some type of paint on it. I went to the store and bought my own covers because I was tired and didnt feel like going back and forth with anyone. My daughter went to the pool and she said it looked spooky. I put on my list to never go there again.
jennifer
jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 20 日
Sondra
Sondra (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 12 日
Better have extra money
They would not let us stay because we did not have the money for a deposit we knew nothing about so they got paid for the room which they could rent out again it really sucked because i has been up for 36 hours already
Vera
Vera (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 10 日
Do Not Let The Name Fool You
Upon arrival, the clerk informed us that the key maker was not operational and escorted us to our room with his master key. There was no hairdryer or iron available. There was also trash under the bed.
We had requested a queen size mattress, but we received a bed that appeared to be a full size. When I went to the front desk to inform them about the situation, the manager was very unprofessional with her tone of voice and facial expression. There was nothing Luxurious about the Luxe Suite.
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
jasmin
jasmin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Courtaijaha
Courtaijaha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Kylie
Kylie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 30 日
False advertisement
The photos with this hotel show a free breakfast including eggs, sausage, bacon, biscuits, etc. There was none of this available and when ask about it, the gentleman at the desk said sorry, it's a contintental breakfast. I only saw packaged oatmeal and dry bread.
Kerwyn
Kerwyn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
Great hotel
Overall, this was a great hotel for the price. The main complaint we had was that the refrigerator in the room did not work well. We were only there for the weekend, so it wasn't a big deal. The pool was nice as was the hot tub. However, the first night, the hot tub wasn't working. We woud definitely stay here again though.
Terrance
Terrance (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 20 日
Hotel emailed that the deposit was on a card. Upon arrival, we were informed that it was cash only. They did finally honor the card, after I showed them the message from them that specifically said deposit was on card.
Wendy
Wendy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Stacey
Stacey (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 17 日
Dangelo
Dangelo (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 16 日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 16 日
When we arrived, we were told we were required to pay a $60 deposit in cash before we could check in. This had been unknown to us prior and felt uncomfortable. The front desk associate was not friendly and did not speak very clearly. He seemed annoyed to be asked questions. We booked this hotel largely because of the amenities included, especially the pool and breakfast. The pool was closed. The breakfast was toast, bagel, or cereal (two options). Not what we were expecting.
The rooms were awkwardly put together. Our bathroom door was incorrectly assembled so it wouldn’t close properly and the shower head was not fully attached to the wall. The walls were very thin and overall it was just a very uncomfortable experience.
Alexandra
Alexandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 15 日
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 15 日
Janice
Janice (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 14 日
Fallon
Fallon (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 10 日
We need service many times and no one at the front counter. Bathtub still leaking and the last morning in the bathroom, water came from the roof.
Pablo
Pablo (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 9 日
Under the beds were disgusting, staff were rude and standoffish. We could hear the lady from the front desk having verbal altercations with several other guests. She was extremely lous and very unprofessional.
The milk for the cereal was bad. I could see little clabbored chunks around the lid so i smelled it and it smelled bad. I told the lady at the front desk. She stomped over to the little eating area and said the milk was just opened the day before. She took the silver container the milk was in and brought back the container with some more milk in it. I could tell she had washed the container but the milk in the container still smelled bad.
There were some kids come to the pool while my kids were at the pool. The adult that was with the kids was on the phone with someone arguing with them and using language that he shouldn't be using around any kid. One is the little boys began talking to me and ended up telling me that their cousin was the manager. Another one of the older boys said yea we run this pool. A little while later the boys began splashing water in my kids faces who are 3 and 5 years old and wouldn't stop at all so we left the pool and my kids were upset they couldn't play in the pool. When I said something to the lady at the front desk she said she wasn't responsible for what other customers do. I said to her don't you mean what your family does that's not paying and isn't staying here. She didn't respond. I will not stay there again.
Crystal
Crystal (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 7 日
not dirty but could have been cleaner , the halls weren't vacuumed the 4 days I was there.