Our room was clean and smell good. Only thing was there wasn’t a whole lot of water pressure coming out of the shower head. Some tv channels had no signal. Parking lot was not well kept up, had garbage hanging out of the dumpster and found a pack of condoms and soda cup by my car one morning eww. Over all wasn’t too bad, could be better but for the price it was alright. Room and bed was clean and smell good staff was friendly and never rude in anyway or form. so can’t complain too much.
Victor
Victor (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 4 日
Mareon
Mareon (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 1 日
Bedbugs!
My stay is typically uneventful and positive, but this time it was marred by the presence of bedbugs, which made my daughter very uncomfortable.
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 22 日
Would like refund
Would definitely never recommend this business for any situation. Very unsafe unsanitary unprofessional . No water pressure what so ever could not shower at all.. homeless people in and out of facilities jumping in and out of pool sitting in front throwing up on bench lots more to express just awful establishment.
Dominic
Dominic (5 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 21 日
Avoid this hotel
The door to the door was broken but they didnt want to move us or fix it. There was no comforter om the bed tjroigh my 4 day/3 night stay, despite requesting one. I also requested fresh towels and never received them,.so i had to dry off w a hand towel. My color treated hair(red) transfered a small amoint of color to the hand towel, and now they're chrhing me $20 for it despite the issues within my stay there. They did not clean the room, though i did request it whem i requesyed my blanket and towels that never made it to me.
I normally have very good experences with this chain, but this hotel is an exception to that rule.
Tina
Tina (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 30 日
Worst experience ever
experience was awful from the start.
The lady was super rude during check-in.
Our booking was under my name but the card on file was my husbands. My husband usually goes in and checks us in while I sit with the kids. We don’t want to get them out until everything is ready because who wants three kids running around a lobby if we can prevent it. They wouldn’t let my husband check us in and then when I tried they needed him as well because of the card being in his name.
It was just a hassle and the lady was very rude. Once we check in we got to our “Family Suite” which was soo small and cramped we couldn’t even get our stroller in the door. Upon arrival we turned the a/c down bc it was extremely hot. This was @3pm we leave go have dinner and see a movie. Upon arrival @10pm our room is still extremely hot. There were no phones in the room so my husband went down and let them know. The lady who checked us in came and looked at it and called someone via FaceTime and was attempting to fix it. After 30 min and trying to get my kids to sleep in a hot room while this was going on we asked for a different room. She said there were none available that would accommodate my family. So I asked for a refund and we would just drive home. She said just give her 5 min to see if it’s working. Finally around 1130 we told her we were just going. She said since we prepaid she can’t refund us. I had a 1 month old, 3 year old and 7 year old all sweating in this room.
Misty
Misty (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Alonzo
Alonzo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Reanna
Reanna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Great stsy
Arthur
Arthur (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 14 日
Rebecca
Rebecca (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 11 日
I didn't like the last minute $50.deposit, and only $22. was returned. Why, did I not receive my entire $50. No, damage was done to room. I would like the rest of it returned. And what hotel doesn't give a person a choice to have a few meat choices or not for breakfast? You could at least say ,you don't serve meat. Front desk was friendly. Thank you...not trying to be rude
YoLanda
YoLanda (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 6 日
Uncomfortable Beds
The bed was hard as a rock. It was like sleeping on a cement floor.
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Gene
Gene (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 31 日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 28 日
debra
debra (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 26 日
Cheap hotel but horrible service
Stayed at the this hotel for a night. Check in process was okay got the the room and the bathroom was nasty. The bathtub was dirty. I went to the front desk and asked to change rooms and explained the situation. the lady told me they didn’t have any of the king rooms. I asked her if she could put me in a room with 2 queen beds and she acted like that was a problem. So I asked her if she could at least give me something to put on the bathtub so that I could be comfortable and even that was a problem. Another thing that bothered me was that when I went to the front desk to asked for clean towels the lady at the front desk said they didn’t have any. Moral to the story is I wouldn’t stay here it’s not but a headache and a waste of money.
Morgan
Morgan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 26 日
Corey
Corey (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 26 日
Dyrl
Dyrl (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 25 日
Tower of Terror
Would highly recommend steering clear of this hotel. First red flag was boarded up windows on the exterior of the hotel. Our “King Suite” was located on the 9th floor. Was 85 degrees with stains all of the carpets and couch. There was rust all of the bathroom and hair all over the bed. Asked for a refund and they offered to move us so we were moved to a king room on the 6th floor. Same condition. Couch disgusting with stains in the carpets and the bathroom being disgusting. Requested a refund and the lady at the front desk said we could leave but wouldn’t get our money back. The entire hotel reaked of marijuana. Hallways 90 degrees. The pictures this hotel has listed are not accurate it is FALSE ADVERTISEMENT.