4/10 一般
2025年3月8日
Minor issues create a poor experience
The check in process was fine but once we walked into the room, we immediately could hear the people next to us.
The walls between the rooms and the door connecting them was horrible. I could hear every word, so it was not mumbled sounds. When I addressed this with the Front Dest staff member (THUR 3/7 Evening shift) she did not apologize, nor made an offer to us to move rooms, or discount the room night. She literally said there was nothing she could do. The bathroom fan (123B) was so loud I felt bad for turning it on because the people next door could hear it. Also, the AC unit was so loud, that we turned it off. Poor experience in my mind overall. I've encountered similar experiences over the years with Westgate properties.
James
James (1 晚行程)
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