We enjoyed our stay with the exception of be led wrong believe we could use water park with our stay but wasn’t the case.thru wanted to charge me 25$ per day per person to go to kiddy water park in which I was led to believe was included but nope wasn’t..the resort was great but hotel .com is not very well true to what get with your stay
Alan
Alan (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Heather
Heather (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Friendly staff, clean, great amenities!
Jamie
Jamie (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Helene
Helene (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Natasha
Natasha (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 25 日
Alonzo
Alonzo (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 25 日
Black mold but at least they sorry to a extent!
We was out got to room friday night no linen on My son bed. Blood on fridge, Kitchen floor soaked, Bathroom soaked Toilet leaks and shower. Called from 11pm-12:30am. Mgr was on the way never came. Sat am MGR. Came and took pictures for housekeeping to come in 1hr later. I cleaned fridge unfortunately. Reservation stated free waterpark passes. The resort had us walking all over to get them spent 2 hours. Called armed security on me and my kids. Watched us for 2 hours until the issue got fixed even thought they seen what my receipt stated. But didnt know who or where to get tickets. Waited from 6pm-9:45. For multiple employees to come and go but none could fix the issue in a timely manner! If the Wi-Fi worked it still sucked. Everyone was sorry and never offered a room switch or anything until. I had to pressure them respectfully. It was cheap motel stay. At high resort prices. Black mold everywhere. My kid was throughing up. Everytime we went in the room
Lloyd
Lloyd (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 24 日
Devindra
Devindra (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 19 日
james
james (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 19 日
Roy
Roy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Excellent stay
Amazing stay , there is a lot of activities to do atbthe resort . The room at the Villa was renovated and looked better than in the pictures . Customer service was excellent and acomodating . Overall best hotel we’ve stayed in orlando and close to the parks .
yuleisy
yuleisy (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 17 日
Nicole
Nicole (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 11 日
Not enough pillows, the king size bed had 3 pillows and the queen had 2. No extra pillows or blanket for sofa bed either.. and no room service
Dailyn
Dailyn (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Fritz
Fritz (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
We will be back!
We will definitely stay here again. I would only suggest better bedding.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Jonathan
Jonathan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
New Fan
The resort was doing renovations to their main check-in office so the check-in process was a little underwhelming. There was at least 10 people waiting to check-in and there 1 or 2 people checking guest in. After some time waiting on line then more guest service workers came to check guest in. Once checked in everything else was GREAT. From the information I got from the employees I interacted with to the beautifully spacious room to just the property itself, everything was better than I expected. I can not wait to return with my children next time so they can enjoy the property also.