2/10 欠佳
2025 年 11 月 10 日
We checked in on 1/11/25 and checked out on 3/11/25.
It was a terrible experience with staff and the room. Lady at reception was very abrupt when we asked for 2 spare pillows as there was no extra pillows or blankets provided in the room like what we normally experience with other hotels. The 2 actual pillows in the room was paper thin reason why we wanted extra pillows for better neck support. The lady just told us off that there was none available and we should have requested upon our booking. Really, I mean who knew what they had in the room. It wasn't a peak busy period like Easter or Christmas to say they were fully booked just for 2 extra pillows or was it a big deal in washing pillow cases.
The room walls are not noise proof as we were awoken at 1.30am by the loud music from the next room. All I did was bang the wall behind my bedhead and the music was immediately off.
The carpets are so worn out and smells really bad and worse upon entering the room from a night out.
The aircon is so noisy directly facing your bed with cold air directly hitting your body. Aircon looked so old and dirty dust was so transparent that we didn't feel like using.
They only provided us with one key card. We went back to the reception and asked another key card after checking the room with such a terrible smell so we could leave the aircon on when going out.
I can keep going on with so many defects in the room but this stay is not worth my time. Read other reviews prior to booking.
Sashi
Sashi (2 晚家庭旅程)
Hotels.com 真實旅客評價
