Because the refrigerator cannot be used, contact the hotel and the room service will be replaced in time. The room is clean and the facilities are in good condition.
LiQun
LiQun (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2022 年 9 月 1 日
Shih-Pang
Shih-Pang (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 27 日
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 26 日
Clean very friendly. Never got my deposit back
Marcus
Marcus (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 23 日
Karen
Karen (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 21 日
Jaela
Jaela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 21 日
Theresa
Theresa (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 15 日
Hannah
Hannah (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
Room have a musty odor the entire time
Hallway smell terrible
Leakey toilet
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Cesar
Cesar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Dequan
Dequan (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 3 日
al
al (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 2 日
Tracey
Tracey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
very comfortable/do need larger bed pillars
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 24 日
Filthy and strong smell of weed
We checked into the hotel at approximately 7:15 pm. The attendant at the front desk at that time was very professional. Our family took our things to our room and quickly needed to leave for our scheduled event. We returned to the hotel at 12:40 am exhausted and ready for bed. The entire hallway had an overwhelming stench of weed. Once we entered our hotel room the stench was even worse. We were not able to stay in our room. No one would have been able to sleep due to the smell. I immediately reported this to the person at the front desk who then asked sent another employee to investigate the smell. The employee claimed that when people check into the hotel and their clothes and bags smell of weed that it can cause the smell to be left in the area they were in. The smell was extremely intense. This did not seem logical. We were never even offered the option to move to another room. Within 15 minutes I booked another room next door at the Home2Suites by Hilton.
Theresa
Theresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 22 日
Unfortunate Friday
I traveled from GA to Charlotte NC. I arrived after 2am to check in. I was woken up around 10am from front desk stating a mechanical emergency was taken place and maintenance would have to enter my room. Which cause me to wake up and get dressed. Later when I came back to hotel around 5pm the A/C was left unplugged and when asked about it I was informed I could plug it back in. However I requested maintenance plug it back. Outside of all this happening on that Friday the rest of my stay was great.
Pamela
Pamela (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 16 日
Good Stay
The hotel was clean and the staff was friendly. Breakfast host was extremely friendly and helpful. The breakfast itself was good enough to start the day.
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Cornelia
Cornelia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Nathan
Nathan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
JaNyla
JaNyla (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 3 日
Call in the bulldozers
Check-in was slower than the DMV. Couldn’t figure out how to change payment card from card on file and ended up charged twice. Room had loudest A/C I’ve ever heard. Bathroom fan sounded like an airplane at takeoff. Hair was in the bathtub before anyone even got in to shower. Going to need a chiropractor just for sleeping on those pillows, which were the size of a postage stamp. Ceiling in room looked like it was done with a can of spray foam. So dirty we didn’t even attempt breakfast. Would not stay here again even if I was paid.
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
synia
synia (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 31 日
Not great!
The staff were amazing and definitely the best part of the whole experience, very friendly! The room was dirty, the toilet paper holder was barely hanging on the wall. The shower was dirty and had some kind of bug crawling up the wall. The walls were dirty and there was what looked like pubic hair on one of the beds. The deadbolt didn’t engage. At one point we came up to the room and there was this lady trying a key card that didn’t work. When we told her that she would probably have to go to the front desk to have it fixed she refused and acted strangely enough we didn’t feel comfortable enough to leave our luggage in the room while we were out.