Only stayed one night. Joseph checked us in very nicely, even though we arrived early. The room was clean and comfortable. We had a great stay!
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 19 日
Bad place
Review Title: Terrible Experience – Theft & Zero Accountability
I recently stayed at the Holiday Inn Express in Jacksonville and had an awful experience. Items were stolen directly from my room, and when I tried to address it with management, I was unable to reach the manager after multiple attempts. The staff showed no urgency or concern over such a serious issue, and I’ve received no follow-up or resolution.
A hotel should be a safe place where guests can trust that their belongings are secure—unfortunately, that was not the case here. The complete lack of accountability or communication from management makes this even worse.
I will not be returning, and I strongly advise others to think twice before booking at this location.
Daniel
Daniel (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 8 日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Kathy
Kathy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
A little noisy bc of the highway but nothing bad. Very clean and comfortable. Staff was very friendly. Breakfast was very good and coffee was good and fresh ground. Plenty of shopping within walking distance. We were there for 3 nights. We would stay there again.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Stacy
Stacy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Clean conveniently located and friendly
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Everything was perfect. Room was good, breakfast was good. Only bad thing is that website names for the different Holiday Inn Express locations were not specific enough. We had to go to 3 properties to find the correct one!
Kirsten
Kirsten (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Very good stay
Taramatie
Taramatie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Jan
Jan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Lorraine
Lorraine (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 20 日
For being right off the interstate, this was really quite nice.. The room was clean and well appointed, although the pump conditioner in the shower didn’t work, so housekeeping missed that issue. The staff was wonderful and there were good restaurants within a mile of the hotel.
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Clean rooms nice beds
Francis J.
Francis J. (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Was a great experience would definitely recommend
Ms.
Ms. (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Christine
Christine (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Breakfast was delicious and has variety to choose from. Bathroom toiletries are available in pumps instead of smaller bottles is a plus. Staff were friendly and readily available.
maricel
maricel (2 晚家庭旅程)
Orbitz 真實旅客評價
4/10 一般
2025 年 6 月 12 日
I stayed in room #109. The bathroom sink and counter had not been cleaned. There was something smeared all over the handle of the sink, it was gross. Counters there had dried water spots and sink had dried something in it. The toliet wouldn't flush properly, there's a brown stain in the bottom inside toliet...the refrigerator wasn't working well at all. Condensation all on the inside. The carpet is very dirty and definitely needs cleaning. I stepped on something sharp so it seemed it wasn't vacuumed or vacuumed poorly.
The One decent thing was, the bed and pillows were comfortable. Thank Goodness. I won't stay at this hotel again.