Amazing place! Great location near the beach, with beach chairs, umbrella and towels included. Very friendly and attentive staff. The pool is very nice as well. Super convenient place. We strongly recommend it.
rafael
4 晚行程
6/10
Good location, my bed was not very comfortable, there was noise during quite hours, the hotel is pretty and has beach access
Maria Jose
3 晚行程
8/10
Raymond
4 晚行程
8/10
Lourdes
1 晚行程
10/10
真實旅客
3 晚行程
6/10
migdalia
5 晚家庭旅程
10/10
This was a wonderful place to stay! Absolutely beautiful! Food on site, beach chairs and umbrellas available. Kids went jet skiing out front. Pool was wonderful, staff was so kind! Old San Juan is about 20 min from hotel. Would definitely stay here again.
Jamie
4 晚家庭旅程
4/10
Hubo 5 días Fiestas de Proms que generaba un caos en los elevadores, ruido y el valet parking haciendo que los huéspedes estacionaran fuera del hotel. El aire acondicionado se dañó por 3 días y no daban respuesta, falta de mantenimiento, las alfombras olían a húmedo, la calidad de la comida pésima, fue muy costoso lo que pagamos para una pésima calidad.
Ailynn I
6 晚家庭旅程
10/10
Kelli
4 晚家庭旅程
2/10
Victor
1 晚商務旅程
6/10
Christie
3 晚行程
10/10
We had a great time in Puerto Rico and our stay at the Royal Sonesta was great. The location, cleanliness and staff made it the perfect hotel for us. Thank you.
Karen
4 晚家庭旅程
10/10
Waleska
2 晚行程
10/10
Kathleen
3 晚行程
10/10
Very nice hotel with clean rooms and great amenities. I stayed in a club room which is worth it for the free breakfast but otherwise didn't offer a whole lot.
Harrison
2 晚行程
10/10
Antonio
4 晚行程
10/10
Atish
3 晚行程
2/10
This rating comes from the lack of clear terms and conditions both Hotels.com and the hotel itself. What do you mean i have to pay extra to check in? What do you mean i have to pay for taxes? This is ridiculous and this rating comes from that part of the experience. The hotel itself has decent staff and the room was accommodating. I would never book from hotels.com in Puerto Rico due to this crap.
Jose
2 晚家庭旅程
10/10
Amazing staff! Ocean views from the room were amazing! Facility very clean!
KAMEIKA
3 晚友伴旅程
10/10
The Royal Sonesta San Juan is hands-down one of my favorite hotels. It’s incredibly convenient. It’s in close proximity to the airport under 15 minutes and direct beach access. It’s Israeli Central getting into San Juan and other areas for dinner and sightseeing. The staff are courteous and the amenities are on point. If you’re looking for a great we can get away. I highly recommend this hotel.
Ted
3 晚行程
8/10
真實旅客
5 晚行程
10/10
My entire stay was excellent and the service was top of the line. I will definitely stay here on my next trip. The front desk, restaurant, valet and other amenities were excellent.