Apart from the airport shuttle, nothing is good. The staff were also not warm and friendly and the hotel was the most aloof staff I have ever stayed at near the airport. But the airport shuttle driver was very good.
jiaming
jiaming (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 16 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2023 年 6 月 24 日
Nice experience
Guirong
Guirong (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 6 月 15 日
Warm welcomed
It’s a wonderful stay for me and my husband. I felt welcomed through the people I met in the hotel: the shuttle bus drivers, receptionists at the front desk, housekeepers, waitresses.
The shuttle bus to the OHare airport and/ or the CTA station is a big plus!!
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2023 年 2 月 27 日
The front desk staff is very friendly!
Fang
Fang (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 3 日
zameer
zameer (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 2 日
Not returning there!
Where to start? Stains on the carpet like a crime scene… loveseat cushion upholstery was shredded… Victoria secret panties between the mattress & headboard (not mine!) a three night stay and only 1 shampoo & 1 conditioner provided & they let you know that you wouldn’t have maid service since its only a 3 night stay, but you could request it I believe.
Erica
Erica (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Perfect stay
Everything was standard, breakfast was crowded but we came later. Otherwise, great hotel!
Danelle
Danelle (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Nice environment. Loved the location.
Jamell
Jamell (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 29 日
Sadly Needs a Renovation
The Comfort Suites at Chicago O'Hare is desperate need of repair and updating. Throughout the lobby and our individual room the carpet is soiled and torn. The sofa cushion in our room has rips on both sides. We waited in the lobby for our shuttle to take us to the airport and the sofa and chars there were also in need of replacement. On the plus side, the staff was friendly, the bed was very comfortable, our room was clean, and having the shuttle to the airport was very helpful. This hotel could be a winner for me if the management would just update the carpet and furniture throughout.
Sidney
Sidney (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 28 日
Still fills all the squares, but deteriorating
Still an excellent location, dedicated airport transportation, great service and cleanliness, but the lack of investment in upkeep and repairs is really beginning to show. It’s been difficult to watch.
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Great location to OHare. Breakfast was good and shuttle prompt. The overall price was super knowing I’d only be there 8 hours!
Lynne
Lynne (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 21 日
Filthy
Betty
Betty (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 21 日
Yolanda
Yolanda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
Met my needs
Gregory
Gregory (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 17 日
Breakfast was minimal.
Shep
Shep (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Tim
Tim (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 10 日
We were only there for 1 night. Service up at the desk was difficult. The employee at the desk taking care of us mumbled under her breath couldn't understand or hear her over the sliding door in the front entrance door. Was charged 18 dollars to park in the HOTEL parking lot which I feel is a little ridiculous considering we already rented a room at the facilty. We have stayed at this hotel numerous times and never have we never had to pay for parking. Rooms were clean.