The breakfast buffet was excellent and the staff was very nice! However the condition of the hotel is lacking. The hotel is in need of a serious remodel. The pictures in no way represent the condition of the hotel. Everything was reasonably clean But molding was missing, torn off with exposed shards left etc. In general it just was not what I was expecting based on the reviews.
Mike
Mike (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 16 日
Would not recommend this place.
The hotel is very outdated. Hotel staff is not very attentive. Check in counter was dirty. The free buffet for breakfast was terrible. Everything was cold no flavor. The oatmeal was nothing but water. What they call sausage links is something I’ve never seen before. Not sure how to describe it. My husband tried it. I wouldn’t have to look at it, but he said it was horrible. The only thing I would eat was a bagel which I felt was safe to eat. The pool was not clean. It looked green. Buttons on the elevator were grimy. No safes in the room. No one at the desk for check out had to wait a while before someone showed up and the counter again dirty. I would not recommend this place.
Michele
Michele (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 16 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Dorothy
Dorothy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 14 日
Marilynn
Marilynn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 8 日
DO YOUNG
DO YOUNG (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 3 日
Austin
The staff was very pleasant.
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 23 日
Never checked in. I was traveling and planning to stay for my daughter‘s wedding. Our group showed up and checked in first we were notified of the horrible conditions of the hotel pictures were sent to us. Everyone else received a refund we never checked in.
The doors were damaged, big gaps at the bottom. Stains on furniture and tears wear and tear. Carpets were dirty.
Cindy
Cindy (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 22 日
Sad Christmas Vacation
Poor experience overall. A homeless man was wondering the halls the first night. The side door was consistently propped open despite alerting the front desk. We only got clean towels by going to the desk and asking. We never received maid service, even after asking. The laundry ( all washers and dryers) were broken the entire stay. Gym equipment was broken
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 13 日
Home away from home
I slept wonderfully, very comfortable and clean. Home away from home.
Heather
Heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 8 日
Luisa
Luisa (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 31 日
Misleading breakfast times once you arrive. Our team didn’t get to eat Saturday morning. We had to speak to a manager and Sunday they did.
LUCY
LUCY (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 28 日
We visited this location with our 5 kids, one of which is disabled. Our disabled son was so excited about our new hotel room because we splurged and got a 2 bedroom suite he jumped up and down. Within 10 mins from being in our room the “manager” was at our door saying she got a noise complaint and that we needed to control our kids. I stated “so you want my disabled son to stop being disabled?” And she replied “yes ma’am” I’m disgusted by our treatment, within minutes of her leaving the guest that complained came and knocked on our door and apologized saying he didn’t know she was going to be so rude to us. I’m disgusted by this place and was unaware it wasn’t a safe environment for people with disabilities. The bathroom was unclean with a used towel hanging and hair in shower. We will never return
Kasun
Kasun (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 28 日
Bathroom tub faucet broken
scott c
scott c (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 15 日
Emil
Emil (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 13 日
No cash or bills for several days in the till. Unable to make a purchase at The Pantry market because staff could not cash a $20.00 bill for four days.
Susan
Susan (3 晚家庭旅程)
Orbitz 真實旅客評價
4/10 一般
2024 年 12 月 9 日
Ok hotel at best. Just my bad luck maybe
We were there for only one night. I noticed in the am we were all freezing cold and heater never came on. I even tried to put it on 85/90 hear and nothing it always went back to 65 cold. I wa notified maintenance doesn’t work weekends there. My daughter said here shower was cold and no hot water in her shower area. My shower was like warm at best. This hotel is nice, but I think my daughter got sick because the room was freezing cold all night. I notified the property front desk clerk and am waiting to hear from someone. I would love at the very least some compensation.
Sophia
Sophia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 2 日
Carmen
Carmen (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 27 日
The hotel is old and dirty, very smelly
Dorothy Jane
Dorothy Jane (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 26 日
Nice location and price
Marianne
Marianne (3 晚家庭旅程)
Orbitz 真實旅客評價
4/10 一般
2024 年 11 月 24 日
This property was very dirty and not maintained well at all. The staff was nice enough but not friendly. Unfortunately, I feel the staff was overworked as the same front desk staff was there for the 14 hours we were. We took the hit and left a day early and went to another hotel, actually a different, well maintained Staybridge Suites in Cedar Park.