Hotel is dated and needs a big face lift. Our bathtub and sick were both clogged and the room was musty. We had paid for breakfast with our booking, but the hotel charged us an additional $50 once we checked out. Now I’m going to have to fight with them to get back the $50. Not a great experience
RUTH
RUTH (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月18日
Sue
Sue (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月17日
abraham
abraham (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月14日
Sheryl
Sheryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Kathy
Kathy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月3日
Housekeeping needs attention
Hotel was mostly ok. Except quite understaffed. The room hadn’t been completely prepared. No soap at sink for hands. No hair dryer. Could have used another towel. With note, they did provide soap for sink the next day. Didn’t notice missing hair dryer until that second day so mentioned to front desk when checking out. Did have a friend in another room find a half eaten hamburger on shelf in bathroom. So clearly, attention to detail and cleaning checklist is desperately needed.
Don
Don (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月29日
Very average given the price
System seemed to be down for the entire time we were there meaning that we couldn’t get an invoice on check out. One lift was broken and the other was off due to a power cut for over 3 hours on our last day. We were on the 7th floor with 2 young children and a pram with no way of getting to the ground floor other than carting everything down 7 flights (we had lots of luggage as we were going to a cruise). No help offered….
Rate included breakfast however they tried to charge $30 for a 6 year old. Booked room for 4 people…why isn’t breakfast included in the price for 4 people?
Peter
Peter (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月26日
Elevator noise all night.
Hair in bed sheets.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年12月19日
Azam
Azam (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月18日
Amanda
Amanda (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Sören
Sören (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Lamentável
Razoável, hotel antigo com decoração 3 estrelas.
Cuidado: fiz reserva para dois adultos e duas crianças, mas na hora do café da manhã fui surpreendido com uma cobrança de café para duas crianças. Lamentavel. Enfim, meus filhos não puderam tomar café que estava incluído e pago na reserva.
ricardo
ricardo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Alisha
Alisha (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月17日
Arman
Arman (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月16日
The property was comfortable and clean. The restaurant and bar were great with very good service. The woman at the front desk was rude and not at all a pleasure to deal with. We chalked it up to a bad day but could have done without the issue. I will stay here again, we did enjoy our stay!
Alisha
Alisha (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月9日
Sharman
Sharman (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
We enjoyed ourselves relaxing before our cruise.
Janice
Janice (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月6日
ok verry good
Claude
Claude (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月6日
Good hotel next to port
Gillian
Gillian (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月3日
We enjoyed the location of the hotel. It was very close to the port in Ft. Lauderdale.
Staff was great, the food in the bar restaurant was good.
The breakfast was ok but nothing special. The convenience of leaving our car right at the hotel while on our cruise was great. The shuttle to the port was reasonable and efficient.
Our room was a little dated as it hadn’t been renovated yes. We were on the 11th floor.
Would definitely stay there again if taking a cruise out of Ft. Lauderdale.
helen
helen (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月1日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Raquel and Andre were so helpful and friendly. Angel and his son made our transportation to the
hotel, cruise port and airport so fast and easy.