我可否免費取消皇家海德衛普雷卡全包式酒店 - 只招待成人入住的預訂，並獲發全額退款？

可以。皇家海德衛普雷卡全包式酒店 - 只招待成人入住在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否設有泳池？

是的，此住宿設有室外泳池。

皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否設有店內泊車位？

是的，此住宿設有免費自助泊車及代客泊車服務。

皇家海德衛普雷卡全包式酒店 - 只招待成人入住的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：22:00。退房時間為 12:00。

皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否附設娛樂場？

否，此住宿不設娛樂場，但里維埃拉大賭場 (5 分鐘車程外) 就在附近。

皇家海德衛普雷卡全包式酒店 - 只招待成人入住店內與附近有什麼好玩？

你可享受排球等店內活動的樂趣，並到網球場精進球技。店內其他休閒康樂節目包括健身班、籃球及排球。你可享用 SPA 服務，又或在室外泳池中暢泳一番。皇家海德衛普雷卡全包式酒店 - 只招待成人入住亦備有3 間酒吧、健身俱樂部、海灘小屋、電子遊戲室及花園。

皇家海德衛普雷卡全包式酒店 - 只招待成人入住內或附近是否設有餐廳？

是的，店內有 6 間餐廳，坐擁西班牙菜。

皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院連傢俬。

皇家海德衛普雷卡全包式酒店 - 只招待成人入住附近區域有何特色？

從皇家海德衛普雷卡全包式酒店 - 只招待成人入住出發，短短 17 分鐘步程可到普拉亞卡爾海灘，17 分鐘步程即達夏曼哈鳥園。旅客都表示，此住宿位置便利。

卡曼海灘皇家海德衛普雷卡全包式酒店 - 只招待成人入住優惠

Q: 皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否設有泳池？

是的，此住宿設有室外泳池。

Q: 皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院連傢俬。

2/10 欠佳

2023 年 5 月 28 日

Weiyi (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 11 月 22 日

The staff is wonderful! Eduardo and Carlos were wonderful!

Patty (5 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 29 日

Me gustó todo, sobre todo la amabilidad de todas las personas, las comidas ricas, el orden que hay para reservar en los diferentes restaurantes

Blanca Estela (7 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 28 日

Service was great! Everything was clean! Everyone was helpful!

Kelly F (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 3 日

Nelson Gerardo (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 24 日

Diego Fidalgo (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 18 日

Ive been to Playa Del Carmen over ten times and have stayed at seven different resorts. We stayed a total of 13 days and truly enjoyed our stay. I wanted to give a shout out to Carlos Quintal in the Grill restaurant. Carlos Quintal truly defined what customer service is all about. He was so attentive to our needs and also a true gentleman. Carlos, along with a great resort, is the reason we plan on returning. A+

floyd Martino (13 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 18 日

Loved our stay. We were here for 7 nights and it still wasn't enough to enjoy everything the property had to offer. ALL the staff was amazing. Everyone was so incredibly helpful and kind. We traveled with my 85 year old grandma and they accommodated switching our room part way through our stay since the stairs became hard for her to manage. All the restaurants had such great options for a vegetarian like me! Can't speak highly enough of how wonderful this hotel is.

Katiana (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 15 日

Loved the food quality, ocean view pool and the other quieter pools scattered throughout. My husband and I enjoyed the 1pm classes offered everyday. We went kayaking for free (had to figure that out on our own). A short 30 minute walk to 5th Ave and the public beach.

Rachael (6 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 11 日

We had a wonderful stay at the Royal Hideaway. The a/c in our Sunset room was not working correctly on our first night. Someone did come to fix it and it was slightly better the second night, but the room was still warm. We advised our concierge, Suncil, who upgraded us to a suite for the balance of our week. This was the only problem we had, but it was quickly rectified. Both rooms were extremely clean and this is possibly the cleanest resort we have ever stayed at, out of the 15 all inclusive trips we have made to the Caribbean. The restaurants were all delicious, with Azia and The Grill being our favorites for dinner. Lunch at The Deck was great every day with numerous buffet or menu selections. The bars were all excellent with almost every top brand liquor being available. Wish we remembered the bartenders names at Bar Allegra, but they were great. We will definitely put Royal Hideaway on our list for return visits. Thanks for a great week!

Brian C (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 8 日

The

Connor (5 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 8 月 7 日

Very few activities to do in the hotel

Jorge E (2 晚友伴旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 8 月 3 日

The property was beautiful and it was pleasing to the eyes. I knew there was a problem with the A/C before we got there because it was set to 13C, but it was 23C in the room… the lowest the room temp got to the entire time was 22.5C, and it was running the entire time. While the beds felt great, it was uncomfortable sleeping at such high temps. Our shower was also difficult to control, as it was either all cold or scalding water… there was no in-between. The food, while there were plenty of options, was less than desirable. This was one of our first vacations where we both lost weight. We found dishes we could eat, but had a tough time as we didn’t want to eat the same thing every meal… breakfast was probably the best thing there. Our concierge Ricky was awesome. He was kind and really seemed to know how to help us with anything we needed, although I will admit that I didn’t mention the A/C until the final full day we were there, after asking another guest about their A/C experience. We make an intentional effort to not be a nagging couple. We agreed that cruises will be our vacation of choice after this experience, even though we did enjoy spending our anniversary together.

John Brandon (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 2 日

Great property, nicely setup and well taken care of. Common areas are fantastic, with touch of luxury and authenticity. Food is nothing special, average at best, but the restaurants setup is really nice. If you like activities, the staff is not that interested in summoning people in to participate, there is not an active engagement to get few people in to play volleyball or stretch. If you are there, you're there, if no one shows up they leave. Service is wonderful, rooms are great. Beach is super nice, but seaweed is unbearable, like in all areas of that coast. Water is brown. I am a beach person and dont like swimming pools, yet couldn't force myself to go into the water, it was that bad. Yet again, it is not a property issue, it is a regional issue at large. Outside areas are nice and safe to walk. There is a small shopping plaza right across and Playa Del Carmen is 25 minutes away walking. Cab is $10 each way. The whole area is safe and fun to walk around. The whole Playacar area is gated, and the hotel is double gated. We had a great time.

Arman (7 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 31 日

Maricela (3 晚行程)

Travelocity 真實旅客評價

10/10 完美

2025 年 7 月 31 日

Kwadwo (6 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 30 日

Albert (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 29 日

We stayed at the Royal Hideaway Playacar from July 24-28, 2025, and everything was fabulous! My husband and I have never stayed at an adult only resort, but we will definitely be back. Each villa has a dedicated concierge. Our room was in Villa 22, and our concierge was Cipriano. He was wonderful! He anticipated our needs and helped us with things we didn’t know to ask him about! He made sure we had our dinner reservations set up for each evening, and reminded us to set up our transportation back to the airport when our stay was coming to an end. He gave us great recommendations, tips and tricks for our excursion to Cozumel. His advice definitely saved us from what could have been a frustrating situation. Every single staff member, from the check in staff, to the concierges, the event staff, the servers and hosts in the restaurants, the maintenance crews, and housekeeping staff were all so pleasant and always had smiles on their faces. No request was annoying to them, they just happily accommodated. We felt valued and taken care of from the moment we stepped onto the property until the very last second we were there. If you are someone who enjoys the big parties at other resorts, (the foam parties at the pool, the crazy contests, the loud music and flashing lights, guests drinking until getting hammered drunk, and dancing the night away), this might not be an enjoyable resort experience for you. The clientele are definitely an older, more mature crowd, but so much fun!

Our fun group of friends with whom we traveled.

One view of the beach from the breakfast buffet restaurant.

Kimberly Sue (4 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 28 日

The property was beautiful and quiet and the staff was lovely.

Stacy (12 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 16 日

Obed (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 13 日

Was given an unclean damaged room. Stated they couldn’t move me till the next day. Made me wait till after 3 pm the next day. Unacceptable.

Dawn (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 12 日

Review 7/10-7/12

I recently stayed at The Royal Hideaway in Playa del Carmen, and it was truly an unforgettable experience. From the moment we arrived, the staff made us feel welcomed and well taken care of. The resort itself is stunning tucked away in a peaceful, adults-only setting with beautifully maintained grounds, private beach access, and luxurious amenities throughout. The food and drinks were top-tier. Every restaurant on site offered a different culinary experience, and the service was consistently attentive and friendly. Whether we were lounging by the pool, enjoying dinner by the beach, or grabbing a drink at the bar, the team went above and beyond to make sure everything was perfect. Our room was spacious, spotless, and beautifully designed, with a comfortable bed and a view that made it hard to leave. I also appreciated the little details like turndown service and daily restocking of the mini bar. The vibe at the resort is quiet, classy, and ideal for couples or anyone looking for a relaxing, all-inclusive getaway without the loud party scene. We left feeling refreshed and already planning our return. If you’re thinking about booking, do it you won’t regret it.

Vernard (2 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 10 日

Leslie Eric (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 8 日

Ruben Herrera (5 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 5 日

Resort for relax only, very quiet and nice place

Leidys (5 晚行程)

Expedia 真實旅客評價

皇家海德衛普雷卡全包式酒店 - 只招待成人入住

Royal Hideaway Playacar All Inclusive - Adults only

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我可否免費取消皇家海德衛普雷卡全包式酒店 - 只招待成人入住的預訂，並獲發全額退款？

皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否設有泳池？

皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否允許寵物入住？

皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否設有店內泊車位？

皇家海德衛普雷卡全包式酒店 - 只招待成人入住的登記入住及退房時間為何？

皇家海德衛普雷卡全包式酒店 - 只招待成人入住是否附設娛樂場？

皇家海德衛普雷卡全包式酒店 - 只招待成人入住店內與附近有什麼好玩？